Moondrop Lan
I just purchased the Moondrop Lan earbuds. I would recommend these earbuds to anyone, based on the performance to cost ratio.
About Headphones.com
Data updated- Website
- www.headphones.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 190 reviews
- Replies to negative
- 27% (3/11)
Do you own Headphones.com? Claim this profile for free and start replying to reviews.
About this business
Headphones.com is the world's best headphone and home audio store and an authorized dealer for Focal, Audeze, Meze, Astell & Kern, iFi, Chord, Audioquest, Mr Speakers, Hifiman, Audio Technica, SPL, Naim, Empire Ears, 64 Audio, Beyerdynamic, Cayin, Grado, Mytek and Stax
Written by the business, not verified by us.Is Headphones.com legit?
Headphones.com (www.headphones.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 27% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional customer service, noting that the support team is extremely responsive, knowledgeable, and always ready to help. Buyers also appreciate the fast delivery and smooth purchasing process when acquiring their favorite audio gear and equipment. Some reviewers were not happy with order fulfillment, mentioning unexpected shipping delays and long wait times for pre-ordered items. A few shoppers occasionally experienced issues with open box products arriving damaged or defective upon arrival. Despite these occasional setbacks, most individuals remain very satisfied with their overall shopping journey.
Auto-generated from all reviews of this business. For reference only.What people say
Got my headphones in perfect condition.
10 of 10 .
All was fine from chat with your team to ask information about the product, to the delivery time and product condition.
One of the best headphone/audio websites!
Tremendous sales at times on great products. Fairly quick shipping and delivery. Very helpful chat/correspondence if needed as well.
Great selection and great prices
Great selection and great prices. Also I had a question and it was on the weekend. I decided to send a message and before I could finish typing someone was helping me. I look forward to doing business with Headphones.com...
The company is very communicative…
The company is very communicative throughout the shipping process. We all compulsively check the tracking when we order a new toy, and the updates at least partially alleviate that impulse. I also appreciated their follow-ups and genuine interest in building a customer-centric experience.
Insane deal on the Sennheiser accentum…
Insane deal on the Sennheiser accentum plus headphones and quick shipping.
All went well.
terrible first time experience
bought an open-box topping g5, website said it was in good condition. dead on arrival! i doubt theres a QA on those used products
CRINEAR DAYBRAKE…
I purchased a pair of CRINEAR DAYBRAKE IN-EAR HEADPHONES. The I formation provided was spot on. The purchasing process was easy and thr shipment was fast. No issues once received. Product is excellent.
Great Customer Service!
Headphones.com has great products and more importantly, great service. I have been impressed in every transaction I've done with them. Keep it up, guys!
Great experience and knowledge!
Great experience and the wealth of knowledge from the reviews and comparisons done by the expert staff really helped me make an informed decision!
Love working with Headphones.com and I…
Love working with Headphones.com and I feel they are advancing the hobby and best regards to all the staff, leadership, reviewers there etc
This is second purchase from your…
This is second purchase from your company. The first was the Focal Bathys and now the IFi xCan. Pleased with both products and the speed of the delivery.
Arrived in perfect shape
Arrived in perfect shape. Box was very cool and fun to dive into! Headphones are excellent and beyond great sound!
Top notch
Their reps are excellent, huge amount of options and fast shipping
Unfortunate hiccup, classily resolved.
An unfortunate coincidence of timing during checkout led to me not being able to receive my chosen headphones for quite some time. While we were sorting it out, Alan and the team were - as always - a delight to work with. Eventually they had to pivot and come up with a new solution and in a matter of days my order was fulfilled. It may have taken a while to get there, but in the meanwhile communication was both thorough and thoroughly pleasant. Working with headphones.com isn't like buying from a big box store, it's like buying from a mate who happens to also run a headphone business... Thank you folks!
Excellent experience!
I have spent only a couple of hours and I am so glad I got to experience such great performance more than technicalities it made happy that I can immerse in music without thinking of anything else .
Great customer service, great product...shipping just so-so.
I had interest in the Sennheiser HDB630 headphones since I read the reviews on your site. They were on back order from the time I decided to purchase them. I noticed that an on-line vendor (named after a South American river) was shipping the product. I reached out to your customer service. April responded quickly and let me know there was product coming soon, so I was able to order through you rather than support the other vendor. The only issue I had (and the reason for 4 stars rather than 5 stars) was that Headphones.com shipped with "signature required," which would be fine had I been advised that I'd need to be present to receive the package. This caused issues in receiving the product as someone had to be home at some indeterminate time to receive the package. Also, it was several days after I received notice that the "product shipped" before the USPS actually received it from Headphones.com. This is somewhat deceptive...product isn't really "shipped" until the shipping company has it.
Solid Product But With Forced Expensive Shipping.
Nothing wrong with the service or product, all good. But the shipping for that small box was expensive. Disappointed that a person cannot choose their own shipping option. I would have chosen something less expensive. The shipping was almost half the price of the item and with exchange rate ( that can't be helped of course) it became an overly expensive item. This is why I don't order anything from Headphones.com. Expensive shipping.
Bloom Audio
ACityDiscount
TadiBrothers
Crutchfield
Hiboy 
B&H Photo-Video
Encore Data Products
Dachman Audio