Great
Great experience
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
iMyFone offers easy-to-use tools for iPhone/iPad/iPod touch users to recover lost data, free up space, permanently erase data, selectively restore iTunes or iCloud backups, and transfer media files between your iOS devices and computer/iTunes.
Written by the business, not verified by us.iMyFone (www.imyfone.com) has a 4.6 out of 5 rating on OK.one, based on 194 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Refund. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally fast, polite, and genuinely helpful when solving technical problems. People often mention that representatives respond quickly, showing remarkable professionalism and providing clear, reassuring guidance throughout the entire process. However, some people mentioned occasional issues regarding refunds, billing details, and delayed communication during off-hours. Some consumers experienced resistance when requesting full refunds or encountered automated responses when trying to reach support on weekends. These users felt that getting satisfactory resolutions for billing inquiries required more persistence than expected.
Auto-generated from all reviews of this business. For reference only.Great experience
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
The customer service is good. Thank you, Ayden. Even I still cannot use this software, but Ayden did good support to me.
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
I received excellent service, and my request was resolved quickly and efficently. Special thanks to Kiki for all the support.
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
Really useful and helpful utility, if we are talking about iMyFone AnyTo, had experience with using only this one, but I guess other products are good-quality and 101% useful too. Special thanks to Rene from the support team for fast, customer-oriented, and personable service.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
Sara was wonderful. Thank you
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Ivy was very responsive to my emails, she help me getting out of the recovery mode of my device. Thanks again for your help.
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
Customer support was awesome. Rene helped me out as much as possible and worked with me so well. Appreciated that they took there time to help me!
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
The Magic Mic didn't meet expectations, and losing 80% of my money on a refund just an hour after purchase was disappointing. However, the customer service team was very responsive and helpful.
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
Actually the program didn't work at my transfer however at all stage they tried the support me and at the end when i requested refund they did accordingly, Very helpful and trusted application.
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
Give best solution for real problem. There is no perfect apps, but there's great apps, when it combine with great customer service
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
Thank you so much Rene they are positive 🎊
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Scam basicaly and strict I tried to unlock apple lock WRONG and is all super trash you cant get a refund cause gemini reccomended and he was wrong so I asked for refund and didnt get money back so - 80 usd and not even that but the service I bought I need to buy again probaly something wrong with data store or something bullshit like that HIGHLY DO NOT RECCOMEND ITS A WASTE OF MONEY and when I try to unlock my long lost phone passcode with this shit sofware it " Locked " the phone to my old account so thanks a lot man down 80 usd and down a phone too never reccomend this those " five stars " reviews are botted I highly mean that its boted those 1 stars aernt we all hate the customer service and trying to upgrade phone just gives it an error using this software so its a scam nothing works and those who made it should geniunly give back our money I want to sue them altough I dont got any more money so other people please lets save up and sue these ass holes broke one by one
Dear Customer, Thank you for your comment and sorry for all the inconvenience. We will check the problem and offer solution to you in the email, would you please check it later? Thank you so much for your kind understanding. iMyFone Support Team
Ivy supports me with service mind. It was very useful recommendation.
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
Ivy changed my life. Best Customer Service and easy refund.
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
Great software with an even better customer service. Kiki helped me a lot - thumbs up!
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Can’t reach customer service! How do you speak to a person? What is there phone number?
Dear Customer, I apologize sincerely for this inconvenience. We could not find your email. Would you please tell me how did you contact us? Would you please tell us your order ID or the email address that you used to make the purchase? Then we will check and help you solve this problem. Thank you for your cooperation. iMyFone Support Team
Had to contact technical support to resolve something and Ivy was very fast to respond and sorted it very quickly 👍🏼
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
I bought iMyFone LockWiper because their website guarantees a 30-day money-back refund if the program does not solve your problem. However, the software failed completely due to a technical incompatibility with my Android device, making it completely unusable. When I requested my refund, their customer support tried to negotiate and only offered a partial refund. When I stood my ground, they literally told me: "If you want a full refund, please contact your bank. And we will not reply to your email anymore." They do not honor their own 30-day guarantee, their software does not work as advertised, and their support team literally tells you to complain to your bank instead of returning your money. Avoid this company at all costs; it is a total scam.
Dear Customer, Thank you for your comment and sorry for all the inconvenience. We will check the problem and offer solution to you in the email, would you please check it later? Thank you so much for your kind understanding. iMyFone Support Team
194 reviews matching