iMyFone offers easy-to-use tools for iPhone/iPad/iPod touch users to recover lost data, free up space, permanently erase data, selectively restore iTunes or iCloud backups, and transfer media files between your iOS devices and computer/iTunes.
Written by the business, not verified by us.iMyFone (www.imyfone.com) has a 4.6 out of 5 rating on OK.one, based on 194 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Refund. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally fast, polite, and genuinely helpful when solving technical problems. People often mention that representatives respond quickly, showing remarkable professionalism and providing clear, reassuring guidance throughout the entire process. However, some people mentioned occasional issues regarding refunds, billing details, and delayed communication during off-hours. Some consumers experienced resistance when requesting full refunds or encountered automated responses when trying to reach support on weekends. These users felt that getting satisfactory resolutions for billing inquiries required more persistence than expected.
Auto-generated from all reviews of this business. For reference only.Thank you, Sarah, for your work in satisfying the customer and gaining his trust.
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Customer service responds quickly and strives to resolve the issue positively for the customer. Very good! Thank you Ivy!
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
I got a watermark free problem after subscription, and my case was followed up by Sia. The response was quick and my problem was solved upon followed the suggestion by Sia.
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
Even though the software didn't work out for my device. There customer service was excellent. Kiki helped me get a full refund and was there with me every step of the way. Thank you Kiki!!!
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
Great customer service and quick response, special thanks to angela for helping me
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
They explained it kindly and found a compromise.
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
My customer support representative Sara was very friendly, helpful, and provided quick feedback! We were able to work out a solution to an issue I had with iMyFone AnyTo and I'm very thankful to have gotten the service that I recieved!
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
The imyfone support team is very efficient in their response to customer service
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
I had a problem renewing my subscription to iMyFone Umate Pro due to a device change.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Incredible customer service! Special thanks to Kiki from iMyFone AnyTo!⭐⭐⭐⭐⭐ I had an issue with my subscription, but the customer support team handled it amazingly well. The problem was completely and smoothly resolved on the very same day! I am incredibly satisfied with how fast and efficient the service was. I would like to give a special thanks to Kiki for being so helpful, polite, and quick to resolve my issue. Everything with iMyFone AnyTo is working perfectly now. Highly recommended!
Dear Customer, Thank you very much for your comment. We are thrilled that you love your experience with us. We will try our best to offer better products and support to our customers. We are always here to help if you have any issues. iMyFone Support Team
Offered a 3 day free trial then charged. I cancelled the exact same day as the free trial started and was told that I was ineligible for a refund.
Dear Customer, Thank you for your comment and sorry for all the inconvenience. We will check the problem and offer solution to you in the email, would you please check it later? Thank you so much for your kind understanding. iMyFone Support Team
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
I had an issue with an unexpected subscription renewal and contacted iMyFone support for help. At first, the refund process was not straightforward, but Kiki from the support team continued to communicate with me politely and patiently throughout the conversation. In the end, they were able to arrange a full refund for my case. I really appreciated the professional and respectful customer service. Thank you to Kiki and the iMyFone AnyTo support team for handling the situation seriously.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Sara handled my case with professionalism, courtesy and efficiency. She is a credit to her employer, as she more than exceeded my expectations. Thank you Sara!
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
I've been using this MagicMic for 2 or 3 years and it's been awesome so far. Able to purchase the mobile version to get it on PC. All thanks to Rene for supporting my questions and answering right away. Thank you!
Dear Customer, Thank you very much for your comment. We are thrilled that you love your experience with us. We will try our best to offer better products and support to our customers. We are always here to help if you have any issues. iMyFone Support Team
I had a problem with my order and wanted a refund, Aurora from customer support helped me get a refund. Fast response and great help 5 stars :)
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
I didn’t know what i was doing I miss read the terms and conditions above all of my ignorance They refund me 30% of the cost of the software good company they know there are screw ups like me thanks to the 30% refund won’t be making the same mistake again!
Dear Customer, Thank you very much for your comment. We are thrilled that you love your experience with us. We will try our best to offer better products and support to our customers. We are always here to help if you have any issues. iMyFone Support Team
The actual experience was good, and the support was willing to spend time to acknowledge my situation. answer clear on my questions, make the experience seamless and smooth. I rated this support 5 stars
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
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