iMyFone offers easy-to-use tools for iPhone/iPad/iPod touch users to recover lost data, free up space, permanently erase data, selectively restore iTunes or iCloud backups, and transfer media files between your iOS devices and computer/iTunes.
Written by the business, not verified by us.iMyFone (www.imyfone.com) has a 4.6 out of 5 rating on OK.one, based on 194 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Refund. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally fast, polite, and genuinely helpful when solving technical problems. People often mention that representatives respond quickly, showing remarkable professionalism and providing clear, reassuring guidance throughout the entire process. However, some people mentioned occasional issues regarding refunds, billing details, and delayed communication during off-hours. Some consumers experienced resistance when requesting full refunds or encountered automated responses when trying to reach support on weekends. These users felt that getting satisfactory resolutions for billing inquiries required more persistence than expected.
Auto-generated from all reviews of this business. For reference only.The software did not work for my specific case, but Sara's customer service was excellent — responsive, understanding, and solution-oriented. If you ever face any issues, their support team is there to help.
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
The problem was resolved quickly. Thanks, Rene.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
Supporting staff Rene was so kind and polite, my problem on iMyFone Umate Pro was solved by him/her.
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
Only needed the program for one thing, every thing went well, pleased with the kid program overall
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
I am impressed with the quick response from the customer service. Sara is really helpful and handle my case professionally.
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
Very good customer service. Ivy is very helpful and nice. Quick response and provide good service.
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
Had a grated experience. Issue quickly solved. Thank you Rene!
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Have restricted sight Had signed up in errror Cancellation ion . Easy Thank you Ivy - real star Worth 6 stt ars
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
Excellent application, I am happy with the result obtained, the customer service is very friendly too.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Sakara solved my issue quickly and in professional manner
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Had to go to customer support regarding my subscription and the team was very fast to respond back! Rene, the agent who helped me did a fantastic job resolving the issue in a timely manner
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
The service was kind and courteous. I also appreciate the prompt response.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
René put effort in understand my problem and helping me
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
I recently contacted support regarding some confusion with the software's features and device usage. I am incredibly impressed with how professional, sincere, and efficient the customer service was. A special thanks to Rene, the technical support specialist, who handled my case with utmost care. Rene listened to my feedback constructively, provided clear explanations, and offered a very fair solution that was processed incredibly fast. The refund was credited back to my account almost immediately after our confirmation. I will definitely continue using the application. Seeing how dedicated they are to customer satisfaction, I am confident they will keep enhancing their software and voice quality in the future. I highly recommend them, especially for their outstanding customer support. Thank you, Rene!
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
Rene was very helpful and made sure all my questions were answered and that I was satisfied
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
Quick support and very dedicated by iMyFone Supporter:Rene.My problem solved.Rene support me very much,thanks
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
my experience make it great the refunds you will give me back and cut only 14.99 dollars and give me back the refunds because of the support of the employe ther named Rene she was so good to support me get my refunds back in 2 days as she said thank you very much
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
194 reviews matching
Wondershare Dr.Fone
Tenorshare
iToolab
EaseUS
4ukey
iMyFone
iMobie Inc.
Other World Computing