iMyFone offers easy-to-use tools for iPhone/iPad/iPod touch users to recover lost data, free up space, permanently erase data, selectively restore iTunes or iCloud backups, and transfer media files between your iOS devices and computer/iTunes.
Written by the business, not verified by us.iMyFone (www.imyfone.com) has a 4.6 out of 5 rating on OK.one, based on 194 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Refund. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally fast, polite, and genuinely helpful when solving technical problems. People often mention that representatives respond quickly, showing remarkable professionalism and providing clear, reassuring guidance throughout the entire process. However, some people mentioned occasional issues regarding refunds, billing details, and delayed communication during off-hours. Some consumers experienced resistance when requesting full refunds or encountered automated responses when trying to reach support on weekends. These users felt that getting satisfactory resolutions for billing inquiries required more persistence than expected.
Auto-generated from all reviews of this business. For reference only.Best customer service. specially Ivy helps a lot
Dear Customer, Thank you for the feedback. It is great to hear that you had such a good experience interacting with our product. We will try our best to offer the best product to our customers. We are always here to help if you have any issues. iMyFone Support Team
Rene provided fantastic support. he was not only quick to respond but also proposed a very reasonable solution, showing a deep knowledge of the product. Overall, his professionalism and genuine customer-first attitude won me over. Even though I requested a refund, I still believe this is an excellent product. The problem this time was simply that my password was too long — and ordinary PC hardware does have its computational limits.
Dear Customer, Thank you for the feedback. It is great to hear that you had such a good experience interacting with our product. We will try our best to offer the best product to our customers. We are always here to help if you have any issues. iMyFone Support Team
Very quick and accurate. Vera was kind and professional.
Dear Customer, Thank you for the feedback. It is great to hear that you had such a good experience interacting with our product. We will try our best to offer the best product to our customers. We are always here to help if you have any issues. iMyFone Support Team
Angela excellent！！
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
I had an issue with device limits after changing my smartphone and couldn’t use iMyFone AnyTo. I contacted customer support, and Kiki was very helpful and responsive. She understood my situation and kindly provided a quick solution. Now everything is working perfectly again. I really appreciate the excellent customer service. Thank you!
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
Dear Customer, Thank you for the feedback. It is great to hear that you had such a good experience interacting with our product. We will try our best to offer the best product to our customers. We are always here to help if you have any issues. iMyFone Support Team
Been using iMyFone AnyTo for a couple of years now, great product! Had some issues yesterday but Sara at customer support solved it in no time for me. Awesome 👍
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
Dear Customer, Thank you for the feedback. It is great to hear that you had such a good experience interacting with our product. We will try our best to offer the best product to our customers. We are always here to help if you have any issues. iMyFone Support Team
Well my lifetime subscription wasn't working correctly but the company solved this issue in just 4 hours....the servicing is lightning fast.
Dear Customer, Thanks for the comment on your experience with us. We sincerely appreciate your feedback and will try to offer a better experience for our customers. iMyFone Support Team
The Customer Support is very dedicated, they Understood my case and they Agreed to refund my Subscription Fees at the end
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
To be upgrade plan i asked by email and she ( Rene) help me out quickly.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Sara helped me with my problem, everything went professional and very fast
Dear Customer, Thank you for sharing your experience with us. We are always happy to assist you if you have any other inquiries in the future. iMyFone Support Team
I have experienced excellent service and response provided by Kiki. My issue was resolved quickly.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Dear Customer, Thank you very much for your comment. We are thrilled that you love your experience with us. We will try our best to offer better products and support to our customers. We are always here to help if you have any issues. iMyFone Support Team
Rene was such a helpful person during my refund process
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Installed it didn’t fix the issue with phone asked for refund got told no as it was not the software’s fault and that they put some backup software in my basket without asking and no refund on that available. Than offered me 30% refund. Anyone want a license for the month?
Dear Customer, Thank you for your comment and sorry for all the inconvenience. We will check the problem and offer solution to you in the email, would you please check it later? Thank you so much for your kind understanding. iMyFone Support Team
Dear Customer, Thank you very much for your comment. We are thrilled that you love your experience with us. We will try our best to offer better products and support to our customers. We are always here to help if you have any issues. iMyFone Support Team
I would like to thank Mr. Rene for his excellent discussion and for providing the client with appropriate solutions.
Dear Customer, Thank you for the feedback. It is great to hear that you had such a good experience interacting with our product. We will try our best to offer the best product to our customers. We are always here to help if you have any issues. iMyFone Support Team
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
Rene provided excellent service, resolving my issue with the product very well. We had a disagreement, but together we found a solution that was good for both parties. So far, I am satisfied.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. iMyFone Support Team
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