Joules

Hi Thank you for your lovely feedback! We’re so pleased to hear that Jody was able to make swapping your T-shirt easy and hassle-free. We’ll be sure to pass your kind words on to her – she’ll be thrilled to hear them! The Joules Team

Hi Liz Thank you for taking the time to share your experience. We’re really sorry for the delay and the lack of communication you experienced initially that’s definitely not the standard we aim for. We’re thrilled to hear that Renee was able to resolve the issue quickly and provide excellent service. We’ll be sure to pass on your kind words to her! We really appreciate your feedback and will take it on board to improve our communication going forward. Thank you for giving us 4 stars, and we hope your next experience with Joules will be a full 5-star one! The Joules Team

Hello, Thank you so much for your kind words! We're thrilled to hear that Michelle was able to assist you with your refund. Your kind words mean a lot, and we’ll be sure to pass them on to her! The Joules Team

Hi Claire Thank you so much for your kind words! We’re thrilled to hear you enjoyed your visit to our Cannock outlet and found some great bargains. Kerrie, Nikki, and the rest of our team will be delighted to hear your lovely feedback. We really appreciate you taking the time to share your experience. The Joules Team

Hi Rebecca, Thank you for your kind review! We're so pleased to hear that Michelle was able to resolve your issue and arrange your exchange smoothly. It’s great to know you found the process easy. We’ll be sure to share your feedback with her. Thanks again for taking the time to let us know! The Joules Team.

Hi Susan, Thank you so much for your lovely feedback! We're delighted to hear that Michelle was able to help you quickly and that you enjoyed speaking with her. We’ll be sure to pass on your kind words, she’ll really appreciate it. The Joules Team.

Hi Jason, Thank you for taking the time to share your experience. We’re delighted to hear that your query was handled swiftly and that Jody was able to assist you so effectively. We’ll be sure to pass on your kind feedback. The Joules Team.

Hi Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that Michelle provided you with efficient and polite service we’ll be sure to pass your praise along to her and the rest of the team. The Joules Team

Hi Lisa Thank you for the fantastic feedback! We are delighted to hear that your experience with our website's chat facility was so positive. It’s great to know that Jody was able to understand your situation and provide a quick, effective resolution. We’ll make sure Jody gets the recognition she deserves. The Joules Team

Hi Gail, Thank you so much for your kind words. We’re delighted to hear that Michelle was able to help you track down the product you wanted. She’ll be thrilled to know her efforts made such a positive difference to your experience. Going above and beyond for our customers is exactly what we strive for, and it’s wonderful to see that reflected here. The Joules Team.

Hi Jacqueline, Thank you for your feedback. We’re sorry for the confusion around the promo code box in your shopping bag. We’ll be sure to pass this on to the team. We’re so pleased to hear that Jody was able to step in and get everything sorted for you through the chat, she’ll be delighted to know her help made a difference. Thanks again for taking the time to share your experience, and we hope you enjoy your order! The Joules Team.

Hi Ian Thank you so much for your kind words! We're thrilled to hear that Jodie was able to assist you with your delayed order and arrange a free reorder for you. Your kind words mean a lot, and we’ll be sure to pass them on to her! The Joules Team

Hi Kim, Thank you for your wonderful feedback! We’re really sorry to hear that there was a delay on your order but thrilled to hear that Jody could assist you immediately and that you were happy with the outcome. Your kind words mean a lot, and we’ll be sure to pass them on to her! The Joules Team

Hi Annie Thank you so much for your kind words! We’re thrilled to hear that Jodie was able to help you quickly and that you were delighted enough to place another order. We’ll be sure to pass on your kind words, she’ll really appreciate it! The Joules Team

Hi Sue Thank you for sharing your experience! We’re glad Jody could help, and we really appreciate you taking the time to share your feedback. We’ll be sure to pass on your kind words, she’ll really appreciate it! The Joules Team

Hi Karen Thank you for sharing your experience! We’re so glad Michelle was able to resolve your query fabulously. It’s wonderful to hear that Joules themselves have been such a delight too! We’ll be sure to pass on your kind words, she’ll really appreciate it! The Joules Team

Hi Michelle Thank you for your kind words! We’re delighted to hear that Jody could sort your refund quickly over the phone. We really appreciate you taking the time to share your experience! The Joules Team

Hi Janet Thank you for your wonderful feedback! We’re thrilled to hear that Jody could assist you immediately and that you were happy with the outcome. Your kind words mean a lot, and we’ll be sure to pass them on to her! The Joules Team

Hi Kate, Thank you for your kind feedback! We’re so pleased to hear Michelle was able to help with your order. We’ll be sure to pass this on to her, she’ll really appreciate it! The Joules Team.

Hello, Thank you for your kind review! We’re so pleased to hear your issue was handled quickly and efficiently, with no delays. We’ll be sure to pass your thanks on to Jody, she’ll be delighted to hear it! The Joules Team.