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KeyMe Locksmiths

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200 reviews

3.7200 reviews
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About KeyMe Locksmiths

Data updated
Website
www.key.me
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
95% (57/60)
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About this business

KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.

Written by the business, not verified by us.

Is KeyMe Locksmiths legit?

KeyMe Locksmiths (www.key.me) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 28% give 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Price, Product, Customer service. Last updated 2026-09-06.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the prompt arrival of skilled technicians who handle vehicle lockouts efficiently and provide clear explanations. Many people note that the service providers are consistently friendly, knowledgeable, and ready to answer any questions. Some reviewers were not happy with the expensive pricing and high fees associated with getting locked out. Others experienced frustrating delays, extended wait times, and difficulties getting a response when contacting support lines. Additionally, a few consumers mentioned persistent problems with the quality or functionality of replacement keys.

Auto-generated from all reviews of this business. For reference only.

What people say

Terrible customer service

Terrible customer service. Wait times were not advised when booking, and no updates or communication were given during the 2-hour wait.

Reply from KeyMe Locksmiths2026-08-18

Locked out in WI, We are very sorry to hear about your frustrating experience with the uncommunicated wait times. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

Politness

The gentleman was very polite and experienced in what I needed to done. Thank you.

Reply from KeyMe Locksmiths2026-08-18

LETHA HILL, We're so glad to hear our team member provided excellent service and expertise for your needs. We truly appreciate your kind words. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

These people are truly my savior I lost…

These people are truly my savior I lost my whole set of keys In regency square mall and walked around for hours looking for them it only took them about 25 minutes to come out to service me at around 9pm and I was pulling off within 10 minutes with a brand new key AND IT WAS ACTUALLY AFFORDABLE

Reply from KeyMe Locksmiths2026-08-18

Cherie Williams, We're so glad we could assist you quickly when you lost your keys at Regency Square Mall. It's wonderful to know our team's prompt service and affordable pricing helped you get back on your way efficiently. We truly appreciate your kind words and positive feedback! If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

They got there quickly and was able to…

They got there quickly and was able to open my door with ease

Reply from KeyMe Locksmiths2026-08-18

russell murphree, We're so glad we could assist you quickly and efficiently with opening your door. Thank you for your wonderful feedback! If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

Quick appointment planning

Quick appointment planning, and great service during their visit.

Reply from KeyMe Locksmiths2026-08-18

Jeff Schneck, We're so glad to hear that scheduling was easy and our team provided great service during your visit. Thank you for your kind words! If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

good

even though it took long to arrive. that circumstance cannot be controlled. upon arrival, it was quick and the technician was friendly

Reply from KeyMe Locksmiths2026-08-18

uri butler, We appreciate you taking the time to share your experience. We are truly glad to hear that the technician provided quick and friendly service upon arrival, despite the initial wait. Your positive feedback is very valuable to us. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

My experience with the company overall…

My experience with the company employee was great, he came, replaced my key due to chip issues, everything was under 30 mins, my overall experience with the company communication I’d say could use some work, I wasn’t given reliable estimates on when the driver would arrive, the driver arrived 3 hours after I was originally told but I can say when he arrived he got straight to business, price(ok) would be reasonable if the time is communicated correctly.

Reply from KeyMe Locksmiths2026-08-13

Dk ThaaBiggestt, We appreciate you taking the time to share your feedback. We're pleased to hear that our technician provided excellent service and resolved your key issue quickly. We sincerely apologize for the communication issues regarding the arrival time. We understand how frustrating it is to receive inaccurate estimates, and we are actively working to improve our scheduling and communication processes to provide more reliable updates. Your comments are invaluable as we strive to enhance our overall customer experience. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

Someone came quickly and the job was…

Someone came quickly and the job was done super fast...and communication was excellent

Reply from KeyMe Locksmiths2026-08-13

teandra trem, We're so happy to hear that our team provided such quick and efficient service, and that our communication was excellent! Thank you for your kind words. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

We had a 2008 Mazda 6 that the ignition…

We had a 2008 Mazda 6 that the ignition key was lost. They were there within 45 minutes and the experience was professional and within a fair price. Would highly recommend the technician and company.

Reply from KeyMe Locksmiths2026-08-13

Nick Glassburn, We're so glad to hear we could help you quickly with your Mazda 6 key replacement! It's wonderful to know our technician provided professional service at a fair price. Thank you for your high recommendation. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

The locksmith is on time very…

The locksmith is on time very professional show.com time only took a 15 minutes to do the job

Reply from KeyMe Locksmiths2026-08-13

deena jackson, We're so glad to hear our locksmith provided such prompt and professional service! We appreciate you sharing your positive experience with us. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

High price but Same day friendly service

I lost the only car key I had to an old Honda. They came the same day and we were able to make a new working ignition/door key on the spot. However, they quoted me $150 to $250 based on the key. I got the most basic key and they ended up charging me $230 total. So they definitely were not transparent about the price. It’s definitely a higher price than most other locksmiths around, But they did come on the same day, did good work and were friendly. The communication could be a little bit better, however.

Reply from KeyMe Locksmiths2026-08-13

Ben Curtis, We appreciate you taking the time to share your experience with us. We're glad we could assist you on the same day and provide a working key for your Honda. We understand your concerns regarding the pricing transparency and the final cost. We aim to be clear about our service fees, and we regret that this wasn't fully achieved in your case. Your feedback about communication is also very valuable to us. We are always looking for ways to improve our services and ensure our customers have a clear understanding of all aspects of their service. We are committed to refining our communication processes to prevent similar situations in the future. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

Quick and Thorough

Jason was one of the technicians who reached out after my inquiry, he was very transparent and quick. He let me know when he was running late to get to me and when he arrived it was straight to businesses, he got my car key made in less then 30 minutes and was very transparent with the pricing. Would recommend to a friend, hopefully I won’t have to call again but if I do it’ll be through them :)

Reply from KeyMe Locksmiths2026-08-13

Mahria Bizelli, We truly appreciate you taking the time to share your positive experience. We are so glad to hear that our technician provided such transparent and efficient service, especially with the quick key making and clear pricing. It is wonderful to know that we could assist you effectively. We hope you won't need our services again soon, but we'll be here if you do! If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

They were very professional and…

They were very professional and courteous, and fast to get to us..

Reply from KeyMe Locksmiths2026-08-13

richard mclaughlin, We're so glad to hear our team was professional, courteous, and prompt. Your positive feedback is greatly appreciated! If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

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