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KeyMe Locksmiths

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200 reviews

3.7200 reviews
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About KeyMe Locksmiths

Data updated
Website
www.key.me
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
95% (57/60)
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About this business

KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.

Written by the business, not verified by us.

Is KeyMe Locksmiths legit?

KeyMe Locksmiths (www.key.me) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 28% give 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Price, Product, Customer service. Last updated 2026-09-06.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the prompt arrival of skilled technicians who handle vehicle lockouts efficiently and provide clear explanations. Many people note that the service providers are consistently friendly, knowledgeable, and ready to answer any questions. Some reviewers were not happy with the expensive pricing and high fees associated with getting locked out. Others experienced frustrating delays, extended wait times, and difficulties getting a response when contacting support lines. Additionally, a few consumers mentioned persistent problems with the quality or functionality of replacement keys.

Auto-generated from all reviews of this business. For reference only.

What people say

I appreciate the great service and…

I appreciate the great service and speed but it was so expensive.

Reply from KeyMe Locksmiths2026-08-04

tracy swanberg, We appreciate your feedback on our service and speed. We understand your concern regarding the cost, and we are always evaluating our pricing. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

I was weighing going to the dealer and…

I was weighing going to the dealer and paying MSRP, or buying a key fob on the internet and finding someone to program it. But KeyMe made it easy to get the whole bundle - new key fob, programmed in my driveway and valet key inside cut. All in about 30 minutes.

Reply from KeyMe Locksmiths2026-07-30

Karl Sebelius, We're so glad we could provide such a convenient and efficient solution for your key fob needs. It's wonderful to hear that our service, from the new key fob to the programming and valet key cut, made the process easy for you, all completed in about 30 minutes. Thank you for sharing your positive experience! If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

My grandson was close to 2 hours from…

My grandson was close to 2 hours from home when he accidentally locked the car keys in the trunk! Within an hour’s time you arrived on the scene and helped him get the keys. Excellent service and a VERY reasonable price. Thanks for relieving the anxiety of the situation.

Reply from KeyMe Locksmiths2026-07-30

sylas sate, We are so glad we could help your grandson quickly and relieve the stress of that situation. It means a lot to us that our service provided such peace of mind. Thank you for sharing your positive experience! If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

Unprofessional and Rude Customer Service

My son is at Ball State in college, so I had to call on a Sunday to have assistance getting his truck unlocked. The man who came to help him, was rude to him and told him he was frustrated because he had to drive all the way from Indianapolis to Muncie. I paid a prime price for that but he also made my college son give him a $30 tip on top of the $176 I already paid! That is ridiculous and unprofessional. Very disappointed!

Reply from KeyMe Locksmiths2026-07-30

stephanie weber, We are truly sorry to hear about the frustrating experience your son had with our service. We understand your disappointment regarding the professionalism of our technician and the unexpected request for a tip. Please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

Prompt and cleared our problem

Prompt and cleared our problem. Waited to see that we we in the car and ready to go.

Reply from KeyMe Locksmiths2026-07-30

J W, We're so happy to hear that we could promptly resolve your problem and ensure you were safely on your way. Thank you for your kind words! If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

Needed keys made for my Peterbilt…

Needed keys made for my Peterbilt truck. They had the blanks and was able to cut them perfectly the first time.

Reply from KeyMe Locksmiths2026-07-27

Ronald Davis, We're so glad we could help with your Peterbilt keys! It's wonderful to hear our team provided perfect service on the first try. Thank you for your kind words. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

Pay and only then do you find out how long the wait will be

Won’t give timing until payment made. Dispatcher said it would be posted as urgent (it was) and once payment was made, text was sent indicating 1 hour before tech would arrive. Very stressful and would have preferred knowing that up front so that i could move on to another company that could meet my needs better

Reply from KeyMe Locksmiths2026-07-30

JF, We appreciate you sharing your experience and feedback regarding our scheduling process. We understand that not knowing the timing upfront caused stress, and we recognize how important clear communication is for our customers. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

The technician showed up earlier than I…

The technician showed up earlier than I was told and had my key out in a few seconds

Reply from KeyMe Locksmiths2026-07-30

brad ebberson, We're so glad to hear our technician provided such prompt and efficient service! Thank you for sharing your positive experience. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

Quick and efficient

Quick and efficient, in a sparsely populated area! We appreciate the professionalism and quick assist

Reply from KeyMe Locksmiths2026-07-27

Billy Colemire, We're so happy to hear that our team provided quick and professional assistance, especially in a less populated area. We truly appreciate your kind words! If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

Got there quickly, done faster

Got there quickly, popped my classic 1969 Mustang’s loc in under two minutes, and was as friendly as anyone could ask. Great experience.

Reply from KeyMe Locksmiths2026-07-27

Sean Clifford, We're so happy to hear we could help you quickly with your classic Mustang! We appreciate your kind words about our friendly service. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

We were lock out of our truck

We were lock out of our truck. This guy was great. Friendly social polite and drove hour and had to help us. I would definitely call him again if I’m stuck in Nebraska I give him 5 stars all the way

Reply from KeyMe Locksmiths2026-07-27

Martinez, We're so glad our team could assist you when you were locked out of your truck. We appreciate your kind words about our friendly and polite service, and we're happy we could help you out in Nebraska. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

The service was fantastic

The service was fantastic. Took seriously 2 minutes after the guy got to us. Wait time was okay especially considering he was at a job when he got our call.

Reply from KeyMe Locksmiths2026-07-27

Barb, We're so happy to hear that our service was fantastic and efficient for you! We truly appreciate your understanding regarding the wait time and your kind words. Thank you for your positive feedback. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

Ridiculous!!

Ridiculous!!! Just needed extra key and 6 days later I'm still waiting for it to be delivered, and I'm NOT going to talk about outrageous price. Never again.

Reply from KeyMe Locksmiths2026-07-27

Scott Marshall, We are truly sorry to hear about the extended wait for your key and your disappointment with the cost. We understand how frustrating delays can be, especially when you need something urgently. Please contact us at [email protected]. We are happy to help! KeyMe Locksmiths

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