KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.
Written by the business, not verified by us.
Is KeyMe Locksmiths legit?
KeyMe Locksmiths (www.key.me) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 28% give 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Price, Product, Customer service. Last updated 2026-09-06.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the prompt arrival of skilled technicians who handle vehicle lockouts efficiently and provide clear explanations. Many people note that the service providers are consistently friendly, knowledgeable, and ready to answer any questions.
Some reviewers were not happy with the expensive pricing and high fees associated with getting locked out. Others experienced frustrating delays, extended wait times, and difficulties getting a response when contacting support lines. Additionally, a few consumers mentioned persistent problems with the quality or functionality of replacement keys.
Auto-generated from all reviews of this business. For reference only.
They sent people out that were not Locksmiths.
If they couldn't jimmy the door then they were out of options
Reply from KeyMe Locksmiths2026-08-13
ian,
We appreciate your feedback and are concerned to hear about your experience with our technicians.
Please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
Locksmith was timely and efficient. Hopefully we won't get our keys locked in again. If we do we will definitely KeyMe Locksmiths.
Reply from KeyMe Locksmiths2026-08-13
Amy Towery,
We're glad our locksmith was able to assist you quickly and efficiently. We certainly hope you don't experience being locked out again, but we'll be here if you ever need our help in the future.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
You guys were efficient but gentel. No damage and you answered almost immediately.
Reply from KeyMe Locksmiths2026-08-10
nathaniel a wingfield,
We're so glad to hear our team was efficient and gentle with your items, and that we responded quickly. Thank you for your kind words!
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
Had an issue with the price and being short on money. Since I am a new customer, they gave me a discount. The people who came were very friendly.
Reply from KeyMe Locksmiths2026-08-07
meya espino,
We're so glad we could assist with the pricing and that our team provided friendly service. We appreciate you choosing us and are happy to know you had a positive experience!
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
The service provider was worst service I’ve had in a while unable to…
The service provider was unable to perform the service. I was forced to find another provider on my own, who actually did the service cheaper, $110. Keynes has so far refused to reimburse my money.
Reply from KeyMe Locksmiths2026-08-07
Joby Satterfield,
We are truly sorry to hear about the difficulties you experienced with the service and the subsequent need to find an alternative provider. We understand your frustration regarding the reimbursement. We were still in the process of reviewing the details. After review, we have issued a refund for your order.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
cynthia cooley,
We're happy to hear we were prompt! We appreciate your feedback regarding our pricing.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
They charged me before they even came out, and I even canceled and they still charged me. It’s taking forever to get my money back now . Do not recommend
Reply from KeyMe Locksmiths2026-08-13
Elizabeth Chapman,
We sincerely regret the billing issue and the delay in your refund.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
Staff was prompt to schedule a locksmith and they arrived as soon as they could based on my emergency. The locksmith was very knowledgeable and was able to complete the job within minutes.
Reply from KeyMe Locksmiths2026-08-07
customer,
We are so glad to hear that our team was able to assist you promptly during your emergency. It's wonderful to know our locksmith's expertise resolved your situation quickly. We appreciate your kind words.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
On time service. And very quick and easy. Very careful with the vehicle.
Reply from KeyMe Locksmiths2026-08-04
raymond leake,
We're so happy to hear that our service was quick, easy, and that we took great care of your vehicle. Thank you for your kind words!
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
The item used, the inflatable cuff to separate the door from the frame I believe caused the door to now not fully seal when it is closed, as I am getting increased road noise now, like a window has been left cracked 😢… other than that the service was prompt and the gentleman courteous.
Reply from KeyMe Locksmiths2026-08-04
dawn judson,
We appreciate you taking the time to share your feedback. We are concerned to hear about the increased road noise you're experiencing after our service. We understand how frustrating it must be to have a new issue arise, especially when the service itself was prompt and courteous. We are committed to ensuring our customers' satisfaction. We value your input as it helps us improve our processes.
Please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
Took them 2 days to show up worst experience ever.
Reply from KeyMe Locksmiths2026-08-05
malcolm bliss,
We sincerely apologize for the significant delay you experienced.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
randy ladd,
We're so glad we could promptly resolve the problem for you. Your positive feedback is greatly appreciated!
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
The individual responding was quick in opening my car. He was professional and pleasant.
Reply from KeyMe Locksmiths2026-08-05
anne curtis,
We're so happy to hear our team provided quick, professional, and pleasant service. We appreciate you sharing your positive experience with us!
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
Got me into my car but not into the trunk which is what I needed.
Reply from KeyMe Locksmiths2026-08-04
stephaniee montgomeny,
We appreciate your feedback and understand your frustration about the trunk not being accessed. We are always working to improve our services.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
They charged $510.00 to rekey my front door. I've used locksmiths in the past, and this about five times as much as expected. The person who showed up looked like they were in a fight, had busted nose and other marks. I would not recommend this place and always get a proper quote.
Reply from KeyMe Locksmiths2026-08-04
Cheryl M,
We appreciate you sharing your experience and feedback regarding the rekeying service and the cost. We are concerned to hear about the issues you encountered and the appearance of our technician.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
RBoyd,
We're glad to hear that our response was quick and that you found us courteous and friendly. Thank you for your kind words!
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
The driver that came and unlocked the car was great, will recommend anyone who asks to go directly through the company he works for
Reply from KeyMe Locksmiths2026-08-04
Kf,
We're so glad to hear our driver provided excellent service and helped you out!
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
tom halling,
We're so glad to hear that our team member provided careful and knowledgeable service. We appreciate your kind words!
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths