KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.
Written by the business, not verified by us.
Is KeyMe Locksmiths legit?
KeyMe Locksmiths (www.key.me) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 28% give 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Price, Product, Customer service. Last updated 2026-09-06.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the prompt arrival of skilled technicians who handle vehicle lockouts efficiently and provide clear explanations. Many people note that the service providers are consistently friendly, knowledgeable, and ready to answer any questions.
Some reviewers were not happy with the expensive pricing and high fees associated with getting locked out. Others experienced frustrating delays, extended wait times, and difficulties getting a response when contacting support lines. Additionally, a few consumers mentioned persistent problems with the quality or functionality of replacement keys.
Auto-generated from all reviews of this business. For reference only.
Was so glad to have someone help us, we learnt a lesson that day to be more careful. The service man was very friendly and helpful, the worst part was the wait to get help. Will be careful from now on
Reply from KeyMe Locksmiths2026-07-14
yolanda doyen,
We're glad to hear our service person was friendly and helpful during a challenging time. We understand that waiting can be frustrating, and we appreciate your patience. We are always working to improve our response times.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
Anonymous,
We're so happy to hear that our team provided you with such a positive experience. We truly appreciate your kind words.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
Adrian was a very kind man.. he did a great job even if he had to come from Indianapolis to Muncie to unlock my car
Reply from KeyMe Locksmiths2026-07-14
julie hutson,
We are so glad to hear that our team member provided such excellent service, even with the travel involved. We appreciate you sharing your positive experience!
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
Starting with the first hello the service was professional, knowledgeable and empathetic. The customer service scheduler helped resolve several snags, like my purse with my credit cards is locked in the car, while keeping me calm.
The technician arrived on time per the text updates on when to expect him. He was pleasant, confident and Quick!
He made it a point to take pictures to confirm he was at the billed location. Very professional.
Definitely will keep this service provider on speed dial if I ever am stupid enough to lock myself out of my car again.
Reply from KeyMe Locksmiths2026-07-14
VAl,
We are so pleased to hear about your positive experience with our service, especially during a stressful situation. It's wonderful to know that our scheduler was able to assist you calmly and effectively with the snags you encountered. We are also glad that our technician arrived promptly and handled the situation with professionalism and efficiency, including taking pictures for verification. We appreciate you recognizing our team's efforts and we are always here to help if you ever need us again.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
Super easy, super fast! I got exactly what I wanted.
Reply from KeyMe Locksmiths2026-07-15
Danielle Piper ,
We're so happy to hear that your experience was super easy and fast, and that we delivered exactly what you wanted! Thank you for your wonderful feedback.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
customer,
We're so glad to hear you found our service fast and reliable, and our team friendly! We appreciate your kind words.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
I didn't even use this service.I cancelled it 45min later!!!
Reply from KeyMe Locksmiths2026-07-11
Regi,
We appreciate you taking the time to share your experience with us. We understand your frustration regarding the cancellation shortly after signing up.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
I was told that it would be 30 minutes or less for someone to show up to my vehicle to unlock my door. After approximately 2 hours of waiting, I called someone else to come open my door and they arrived within 15 minutes and got the job done.
Reply from KeyMe Locksmiths2026-07-11
Shad,
We sincerely apologize for the extended wait time you experienced. We understand how frustrating it is when expectations for service are not met, especially in an urgent situation. We are reviewing our dispatch procedures to prevent similar delays in the future and ensure our response times are accurate. We appreciate you bringing this to our attention.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
The technician did not show up on the day he was supposed to. We rescheduled and he showed up 12 hours early. Then the price jumped from $125 to $400. Then an hour later told us they couldn’t make the key, but we had to pay him $100? I’m not sure how this company stays in business.
Reply from KeyMe Locksmiths2026-07-11
Susan Small,
We are very concerned to learn about the issues you encountered with your recent service. The experience you described, including the scheduling discrepancies, the unexpected price increase, and the inability to complete the key while still incurring a charge, is certainly not the standard we aim to provide.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
Misleading marketing. At time of purchase, the koisk indicated 50% discount for 30 key mail in large order. They ended up charging me 5.495 per key.
Homedepot or ace can make the keys under $4 a piece and provide immediate key delivery. Keyme is charging $6 per key (after tax) despite such a large order and delivering many days out. misleading marketing and rip off your customers.
Reply from KeyMe Locksmiths2026-07-11
Piyush Agrawal,
We appreciate you sharing your experience and feedback regarding the pricing and delivery for your recent key order. We understand your frustration with the discrepancy between the advertised discount and the final charge, especially when comparing our services to other retailers. We are reviewing our kiosk messaging to ensure clarity and accuracy for all promotions. Your insights are valuable as we continuously work to improve our services.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
I thought I was contacting a local shop 30 minutes away, not 2 hours away, whose driver apparently made other stops along the way.
Reply from KeyMe Locksmiths2026-07-11
david herald,
We genuinely regret any confusion regarding our location and the delivery route.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
Provided fast service on a holiday weekend. The tech was nice and knowledgeable and unlocked the truck quick and safe!!!
Reply from KeyMe Locksmiths2026-07-07
charles harper,
We're so happy to hear our team provided fast, knowledgeable, and safe service, especially on a holiday weekend! Thank you for sharing your positive experience.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
Shawn was earlier than expected and was quick with the job.
Reply from KeyMe Locksmiths2026-07-08
Thank you for your review. We appreciate the feedback! If you have any questions or concerns, please do not hesitate to reach out to us by emailing [email protected]
I asked my coworker how the locksmith guys were, her response
"Yes they got there pretty fast and worked fast!"
:) So a thumbs up for sure
Reply from KeyMe Locksmiths2026-07-08
Thank you for your review. We appreciate the feedback! If you have any questions or concerns, please do not hesitate to reach out to us by emailing [email protected]
Thank you for your review. We appreciate the feedback! If you have any questions or concerns, please do not hesitate to reach out to us by emailing [email protected]
The guy showed up quickly did a great job was polite and knew what he was doing. Thank you
Reply from KeyMe Locksmiths2026-07-07
john michael,
We're so glad to hear our team member provided such prompt and excellent service. We truly appreciate your kind words and positive feedback!
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
Got in my car just fine without damaging my car, very pleased with the service. Was not pleased with the wait time as I chose this company because my initial call to them told me 30 min and they didn’t end up showing up for 3 hours. Price seemed high at $150 for a 3 hour wait.
Reply from KeyMe Locksmiths2026-07-07
Toyota Runner,
We appreciate you sharing your feedback. We are glad we could help you get into your car without damage. We sincerely regret the extended wait time you experienced, as that is not the prompt service we aim to provide, and we understand your frustration with the delay and the pricing. We are reviewing our dispatch procedures to prevent such occurrences in the future.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
They were professional, they came fast and did a good job!!
5Stars, for a great customer communication and customer service
Reply from KeyMe Locksmiths2026-07-07
patrick muvunyi,
We're so happy to hear you had a great experience with our communication and customer service! Thank you for your kind words.
If further assistance is needed, please contact us at [email protected]. We are happy to help!
KeyMe Locksmiths
minutekey.com
CARD.com
Polocom
Mrvig
Cinch Home Services
ARS/Rescue Rooter
Taylor Security & Lock
EasyKeys.com