KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.
Written by the business, not verified by us.KeyMe Locksmiths (www.key.me) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 28% give 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Price, Product, Customer service. Last updated 2026-09-06.
Most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the prompt arrival of skilled technicians who handle vehicle lockouts efficiently and provide clear explanations. Many people note that the service providers are consistently friendly, knowledgeable, and ready to answer any questions. Some reviewers were not happy with the expensive pricing and high fees associated with getting locked out. Others experienced frustrating delays, extended wait times, and difficulties getting a response when contacting support lines. Additionally, a few consumers mentioned persistent problems with the quality or functionality of replacement keys.
Auto-generated from all reviews of this business. For reference only.Toni White, We're happy to hear that our customer service was great and timely for you. We appreciate your positive feedback! If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
The gentlemen that helped was super nice and got to the job site and had me back in business in no time.
Kassandra Hunt, We're so glad to hear our team provided such excellent service and got you back up and running quickly. We appreciate your kind words! If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
Prompt, courteous and professional
Billy Sumrall, We are truly grateful for your kind words. We are happy to hear that our service was prompt, courteous, and professional. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
Locked keys in car. Called to cancel lock smith and I was charged any even though no services where done and they wouldn’t refund my money. A message stating I would only be charged if the service was finished
jeremy cole, We appreciate you sharing your experience regarding the charge for a service that was canceled. We understand your frustration when a charge is applied despite no service being rendered.. Please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
Called for a car lockout in a panic. Clicked the first result that came up - first mistake. Was not given a price upfront, which is required by my state for emergency services (which I was not aware of at the time), only told that someone was on their way to my location. Second mistake. 2 kids fresh out of high school showed up and, admittedly, popped my car with no problem or damage. Without having been given a quote or even a suggestion of a price, I was then charged $278 for a simple car unlock. $99 for "service call", and then $179 for "car lockout". (The average in my area is $70-90.) However, they were two guys standing in my driveway and I was one young woman on the verge of a meltdown, so I felt pressured to pay. The charge is simply "LOCKSMITH SERVICES", no company name or even a person's name. I called and filed a complaint so I can get a refund for predatory practices and exploitation under distress, and was met with some dyslexic woman who refused to spell my email address correctly. I am not optimistic about receiving a reply or a call back, so I will be filing a chargeback with my bank.
Unsatisfied Customer, We appreciate you taking the time to share your experience with us. We sincerely regret that your recent service call did not meet your expectations, and we understand your frustration regarding the pricing and the subsequent interaction when you attempted to resolve the issue. We are We are committed to providing transparent pricing and professional service to all our customers, especially during stressful situations. Please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
ryan, We're truly glad to hear that you found our team member to be helpful and approachable. Your kind words mean a lot to us. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
Nathan Wadsworth, We're happy to hear that our service was fast and efficient for you. We appreciate your positive feedback! If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
Thank you for the great review! We appreciate the feedback!
The keys work but they stick a little so have to push them in a bit
Norbert Mahoney, We appreciate your feedback regarding the keys. We're concerned to hear about them sticking and will look into this. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
I called, made an appointment, they NEVER SHOWED. They gave me a day and time for coming.. I took off from work fr this!
Laure-Anne Bosselaar-Brown, We sincerely apologize for the missed appointment and the inconvenience this caused, especially since you took time off work. . Please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
they were quick. =)
Thank you for your great review! We appreciate the feedback!
Excellent response time, empathy and communication.
J Tansey, We're so glad to hear that our response time, empathy, and communication met your expectations. Thank you for your kind words. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
kenyatta clay, We are so glad we could assist you quickly. We appreciate your positive feedback and are happy to know we met your expectations. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
Do not waster your time or money on these crooks. Kiosk shorted us one of the keys we paid for. No one answers the phone at the customer service number on the kiosk. The retailer of course says "we have nothing to do with that machine" - I'm sure that's true, but why allow it on your property if you aren't willing to support it? 1 star because there is not an option for zero.
D V, We are truly sorry to hear about the frustrating experience you had with the kiosk and the missing key. We understand how disappointing it is to not receive what you paid for and to be unable to reach customer service for assistance. We are actively looking into the issues you've raised regarding the kiosk's functionality and the unresponsiveness of the customer service line. Your feedback is incredibly valuable as it helps us identify areas for improvement and work towards preventing similar situations for other customers. We appreciate you taking the time to share your experience with us. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
My locksmith was there within the time he said he would be. He was very polite and did a good job of getting me in my car. Overall 5 star experience!
wendy hogan, We're so happy to hear our locksmith arrived promptly and provided excellent service in getting you back into your car. We truly appreciate your wonderful feedback! If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
I actually just dropped my key under my porch worse case scenario 😭
David Martinez, Oh no, that sounds incredibly frustrating! We certainly understand how upsetting it can be to have such an unfortunate incident occur. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
Quick and friendly. The tech arrived at my home and got my lock open in no time. A little more expensive than some other places, but I didn’t want to wait for hours, so it was worth it.
byron wilson, We're so glad our technician could quickly resolve your lock issue. We appreciate you recognizing the value of our prompt service, and we thank you for your positive feedback. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
Terrible service; I ordered keys with a design, but yellow keys arrived instead—and they don't work because they are too big.
Valued Customer, We are truly sorry to hear about the issues with your recent key order. Receiving incorrect keys that don't fit is certainly frustrating, and we understand your disappointment. If further assistance is needed, please contact us at [email protected]. We are happy to help! KeyMe Locksmiths
Easy. to do.
Thank you for the great review! We truly appreciate it!
I don't like that the key isn't made immediately and you have to wait for it to be mailed. It was more expensive than expected because of the need for mailing. Then the key didn't even fit! I will go to a local key maker in the future.
Valued Customer, We are truly sorry to hear about the difficulties you experienced with your key order, from the mailing delay and unexpected cost to the key not fitting. We appreciate you bringing these issues to our attention. Contact us at [email protected]. KeyMe Locksmiths
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