Professionally Installed Water Treatment Options Learn More The team of professionals at Leaf Home Water Solutions takes great pride in knowing that families are provided with the cleanest, crispest, and heathiest water possible. As the leader in home water filtration, all installations are tailored to specific water needs. Custom solutions may include enhanced impact on hair and skin, energy savings on bills, increased appliance longevity, and elimination of hard water contaminants like calcium and magnesium, while also combatting taste and odor issues by filtering out chlorine and other organic compounds. With state-of-the-art water testing materials, dedication to White Glove installation and service, best-in-class products, and the support of the nation's largest home solutions company, homeowners can feel confident in trusting Leaf Home Water Solutions. We look forward to earning your business, call our team of experts today for a free home water test!
Written by the business, not verified by us.Leaf Home Water Solutions (www.leafhomewatersolutions.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Utilities and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 29% give 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
Reviewers had a great experience with this company. Customers frequently praise the installers and sales staff for being extremely professional, knowledgeable, and polite throughout the entire setup process. People are very happy with how well the new systems perform, noticing a clear and immediate improvement in their water taste and quality. However, some customers also noted frustrating issues regarding post-installation service and long-term maintenance support. Consumers experienced difficulties reaching customer service teams, dealing with long wait times, or dealing with scheduled appointments that were simply missed. A few people also mentioned technical problems like unexpected leaks or a lack of proper follow-up after the initial visit.
Auto-generated from all reviews of this business. For reference only.Alex was professional, respectful, knowledgeable, and patient with all our questions and concerns . The UV and soft water system is amazing ... We already day one see and feel a difference , Thank you so much Alex and Justin 😊
Expertly installed home water treatment systems optimized for your water. Thank you for being part of the Leaf Home Water Solutions family!
Our salesman was very arrogant and pushy, we still unfortunately ended up purchasing a system. Installer showed up before confirming appointment and we had to "reschedule". Made an appointment for the next day and got the system installed. He regenerates the system to get manufacturing dirt out of the system. Now the fun starts. The first 48 hours we have very dirty water coming from all faucets/toilets. I assume it's more manufacturing dirt in the new tanks flushing through our home. It clears up after a few days. A week later our system regenerates for the first time. We lose half our water pressure throughout the home. The next morning, while taking a shower, I lose all pressure with the water literally dripping from the showered. I call and they send a tech out the next day and find that their media from the system has clogged the distribution tube of their system and we have limited water in our house. They disassemble the system, clean the media from everywhere it shouldn't be and a few hours later have water in the home again. The technician assumes while the system was laying down during transport to our home, their media spilled into parts of the system it shouldn't have. In chatting we figure out that the dirty water we were experiencing during the first few days of use was their media from the system being dispersed throughout our home. Now I have 8 faucets , four shower heads, a few shower wands, refrigerator filters and RO system all clogged with their media beads. I spend the next week or two cleaning aerators and shower heads, trying to get our water flowing smoothly again. Now the last week or two, at night, while our house is quiet I noticed our toilets run on and off all the time. This weekend I rip the first toilet apart. Sure enough there is their media beads all over the tank and now embedded in the rubber seals of the toilet, allowing water to slowly leak out, then our toilet running for 30 seconds to fill back up. This happens over and over all day long. It looks like most of our toilets (we have 6 toilets) now have this problem. Looks like my next few weekends will be rebuilding toilet tanks. I hope at some point we can benefit from clean water but the first 6 weeks has been any but enjoyable, has been very expensive and very time consuming.
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Steve P did an excellent job installing our whole house system. He arrived early which is rare in these times. Steve was very detailed kept a clean work are and was very respectful of my property. Once completed explained in detail how the system worked and what I needed to do for maintenance. Very satisfied with his work.
We could not be more satisfied with the installation experience. Both Larry and Matt were awesome. The install was seamless, efficient and very professional. What a difference in the taste of the water, our morning coffee tastes better. The water coming out of the refrigerator dispenser tastes better too. We have noticed much less water spotting on our glass showers. Totally happy, well worth the investment.
You and your home deserve cleaner, safer water. Our team loved making this a reality!
We chose Leaf Home Water Solutions for our water softener system because they had great reviews and trusted credentials. They came in first to assess our water and find the right system for our needs. During the inspection and installation process, they we all very kind, professional, and explained everything we need to do to care for our system. We have had our system for a little over a month now and our water is great! The only complaint I have is that it decreased the water pressure, but only if you have multiple things running. Great investment into our new home! No overly soapy feeling to the water that other system have either!
Joshua was very knowledge and friendly. The whole experience was very smooth.
Thank you for choosing Leaf Home Water Solutions for your home!
To us food, water and air are the three most important needs for healthy living!!! Sales person was courteous by a prior phone call announcing when he would be arriving allowing us time to prepare for his visit. He was punctual which is important to us. Introduction to the product and service presented was thorough with the answering of many questions. When committing to a major purchase we want talking to one who knows their product and thoroughly believes in its quality, functionality, durability and comparison to other brands. Explaining finance options made it clear how low income families can have options so they too can have the necessity of pure healthy water. The installer came next day which is unheard of these days. Cameron was also polite and on time toting his wares to make installation thorough tho very intricate. Seeing his masterful assembly was done with care and nothing short of amazing. At completion he showed and explained the finished job, remarking that any questions needed answered after he left we could call him personally by his direct number. Our HUGE concern about the installer’s experience was “not good”! Upon completion this “strong man” had to turn the retired softener unit around a corner and up a flight of stairs, turn another corner and then again. Proceed across a carpeted room and through a doorway. Prance with this heavy unit down the driveway to the road. Upon seeing he had put the unit by our mailbox, I realized the refuse company picking up the discarded unit would struggle with being close to the mailbox. I asked him to pull it over to the other side of driveway and he willingly did it. Heavy duty refuse truck came with hydraulics tough enough to lift but refused because it was too heavy. Bad enough, I’m told there were those charging $200 to haul it away. What’s worse in my mind was, holy cow, how did the installer get the old unit up the stairs and out to the road with NO HELP! There should be back-up come when installation is complete. Okay, now you need to know how pleased we are with our water. It does the job it’s been crafted and invented to do in spite of the hardest minerals and iron content in our area. Tho too many elements come into play when it comes to air, food, and water we consume, its comforting to know we have safe drinking and bathing water. Now if only you could come up with improving the toxins in our food and the air we breathe. 😱 It’s a battle that’s got to be won! Finally, as a former salesperson, it’s very important to us that the salesperson follows-up. Yes, Mr. Buccitelli came to the house, having made an appointment, checked the system and made necessary changes, and answered all questions. And lastly said he would return if after settings deemed it necessary. Thank you Leaf for making life worth the living.n You said to be detailed! Hmmm! Bill and Jo
Custom-built to your specific water needs to ensure you get the cleanest and healthiest water throughout your home. Thank you for your recommendation!
Both Dennis (sales) and Shawn (installation) were great to work with. Dennis listened to what what we were looking for and crafted a solution to meet our needs. From an installation standpoint, Shawn was over the top with his attention to detail. I would highly recommend Leaf Home.
Randy was very knowledgeable and very easy to understand the water treatment tests. He knew his data and showed us understandable test result. He also worked around our schedule and stayed at our house going over things longer that he planned, which was appreciated.
I recently went through the process of purchasing a Leaf Water System, and while I’m satisfied with the product’s basic performance, the buying experience was far from ideal. There are a number of practices and missteps that left a lasting negative impression. Pricing and sales tactics: Leaf advertises a “one-year price quote,” but the initial number they present is astronomically high — clearly designed to give room for negotiation. After several rounds of discussion, the final price ended up in the higher range compared to other systems, not a scam but certainly not a bargain either. The whole interaction felt more like a used-car dealership negotiation than a transparent sales process, complete with a “let me check with my manager” moment. Time and pressure: I asked for a simple water test and estimate. Instead, I sat through a four-hour marathon appointment, full of delays and high-pressure tactics. My time wasn’t respected, and it was difficult to get a straightforward answer or end the meeting politely. It became clear they were trained not to take “no” for an answer. Financing problems: This was the worst part. The sales rep had me complete the wrong financing application, which resulted in a credit card being opened in my name — something I didn’t want and never authorized. Although Leaf claimed they canceled it, a week later the unwanted card arrived in the mail. I now have a permanent credit inquiry and potential impact to my credit rating because of their mistake. I’ve never experienced this level of incompetence from any company before. Information and transparency: The water test results were shown during the meeting but never provided in writing. The sales pitch heavily leaned on fear tactics about contaminants and health risks making it seem as if local water is worse than smoking cigarettes. When I asked about how quickly their reverse osmosis system produces water, the representative couldn’t (or wouldn’t) answer directly, instead deflecting with vague reassurances. A simple honest explanation would have gone much further. Overall impression: At the end of the day, we still purchased because we wanted to get the process over with and knew we wanted an RO system. But Leaf’s sales process feels desperate and predatory, not premium or professional. They have a solid product, but their presentation and sales practices completely undermine trust. I hope the company seriously reevaluates how it trains its sales staff and manages financing to prevent other customers from going through the same experience.
Thank you for taking the time to provide us with this valuable record of your situation. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. Please contact us at [email protected] if you would like to share any additional details we can take into consideration.
From the sales person Michael to the installation person Destin, the experience was very good. Both individuals were polite and professional. They were on time and answered all my questions. I have had the system now for about a month and no issues!
Dan Davis was friendly, efficient, explained the systems, an was patient with my never-ending questions. Terry Customer WSTL02112
Victor was outstanding during my install! So friendly and was more than happy to answer all of my questions and I mean ALL even the ones he already answered. So friendly and I feel like we made a new family friend. I also had the best experience with Dan during the sales process. I highly recommend LeafHomeWaterSolutions!!
We are so glad that we earned your business. We especially love the fact that our staff could make Leaf Home Water Solutions an easy decision. Thank you for your recommendation.
The installer was friendly, professional, on time and did a great job.
So I first must say that from the very beginning our experience with leaf home was excellent. David, the gentleman who came out to test our water, was very knowledgeable and extremely helpful. Then the installation was so quick, clean, and easy. I believe it was doc Prator who came out for the installation. Now I can honestly say that we are 100 percent satisfied with the water system and purifier. I struggled with severe acne, and after installing the purifier, not only has my acne disappeared, but I am no longer having to use acne cream whatsoever. Also my hair is the softest its ever been and so healthy! Can't say enough about leaf home!!
Every install is given the white glove treatment and is curated with your home in mind. Thank you for choosing Leaf Home Water Solutions.
Joe P. was right on time arrival and was very professional and courteous. The installation was done quickly, considering the complicated location, and he explained the working and care of the system. Joe deserves 10 gold stars, I'm Varey happy with the system and the installation, thank you very much.
Moving into my new home, this was the first time I’ve ever dealt with hard water. The water hardness measured over 18, so I’m happy that I have good water now. I went with the water softener and filter. Dan installed the system. He was friendly, courteous and professional.
We are pleased to hear you are noticing a difference in Leaf Home Water Solutions providing your home with higher quality water.
The install process was very easy! Spencer sent us a message when he was 30 minutes away and arrived on time. Was very professional and knowledgeable and answered all our questions regarding the new system. We are very happy with the whole process. I would highly recommend Leaf!
Leaf Home Water Solutions prioritizes every customer experience, ensuring you get the highest quality water possible. Happy to know we exceeded your expectations.
The installer was prompt, explained the system well and was friendly
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