Action Direct (Powered by North Shore Commercial Door) sells a full line of garage door parts including; weather seals, hardware, openers, remotes and more. Seal, secure, and operate with confidence, shopping the same parts trusted by pros.
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Is Action Direct legit?
Action Direct (www.northshorecommercialdoor.com) has a 3.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 32% give 1 star; The business has replied to 6% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-09-01.
I was looking for a replacement bulb gasket for the bottom of my porch door. A Google search sent me to the North Shore website. The variety of gaskets and other door sealing products is extensive. The product descriptions include detailed dimensions, which allowed me to order the correct replacement for my door. My product was delivered four days later and installed perfectly. I’m very happy with my experience with North Shore.
Received prompt replies and order status.
ALL emails were found in my spam folder!! Payment emails had gone thru to my inbox but my shipping order emails had gone to my spam folder.
I contacted the company and found the order has been shipped and to be delivered today!
It was very easy to select the correct garage door seal format from among alternatives.
Pricing was fair.
Delivery was quick.
The only negative was that the seal was a lighter-gauge rubber than the deteriorated one that needed replacement. Another, otherwise identical door, had a heavier-gauge seal that still was 100% intact. North Shore should also offer the heavier gauge seal.
I place an order, only part of it was delivered.
You need to find the locksets and key and have them overnighted to my project.
I have submitted several emails with no response.
I haven't received the product yet. Why would you survey me when you haven't yet completed my purchase?
I'd be happy to re-evaluate, once I receive the product purchased.