About Nationwide Pet Insurance
Data updated- Website
- www.petinsurance.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 218 reviews
- Replies to negative
- 22% (5/23)
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About this business
America’s #1 pet insurance provider.Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers.Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Written by the business, not verified by us.Is Nationwide Pet Insurance legit?
Nationwide Pet Insurance (www.petinsurance.com) has a 4.5 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 22% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the company staff members are exceptionally helpful, polite, and thoroughly knowledgeable when providing live assistance over phone consultations. Many people also find the digital platform extremely intuitive, fast, and remarkably smooth to navigate when establishing new coverage for their beloved pets. Consumers regularly highlight that the entire onboarding process is straightforward, efficient, and wonderfully budget-friendly for households. However, some customers also noted occasional technical difficulties when trying to properly register multiple animals or successfully access their online accounts. A few reviewers additionally experienced unexpected confusion regarding initial policy coverages, digital navigation quirks, and mandatory veterinary examination prerequisites.
Auto-generated from all reviews of this business. For reference only.What people say
The price and amenities are what I’ve…
The price and amenities are what I’ve been looking for. So glad I found this insurance.
Ease and speed
Ease and speed of the application/registration process
I thought I was supposed to get a…
I thought I was supposed to get a discount for enrolling a 2nd dog!
Darren was great and very informative!
I purchased the insurance and learned i…
I purchased the insurance and learned i would be charged 2 months which was ok. Then I was advised I was required to get a vet exam. This would cost me about 150.00. I then cancelled insurance.
Staff was so helpful
Staff was so helpful. Alex answered so many questions and then made a note to call me back on Monday, knowing we were bringing our puppy home this past weekend. We have a policy for each of our cats and knew that, with a puppy, it was a must have to start off right. He helped me determine the best plan and truly walked me through the whole process.
Very self explanatory and easy to…
Very self explanatory and easy to understand
Easy to apply for needed services
Simple and clear
Simple and clear. I understand the benefit. Signing up was easy.
They decided my dog retroactively had a…
They decided my dog retroactively had a pre-existing condition before he was diagnosed with it
I have been a client for years now &…
I have been a client for years now & the pet insurance has been great for me. The only thing I struggle with is do things on-line & I don't know why. I have to click on a pets a few times before I get to the pet I need. I wish the online was a little friendly. Thank you.
I’m giving them a 5 stars because of…
I’m giving them a 5 stars because of the way they handled my baby Becca’s passing with a lot of compassion in may of 2023 .
Reading the Contract with no backup
At some point the person was reading the contract and I later recalled she said something about "prison". It was so fast and on the phone without something to read in front of me. That certainly can be improved.
Easy to understand
Easy to understand. Quick and easy.
Easy to do
Very easy experience. They answered my questions as well. All easily done online and quickly.
Good customer service
Good customer service. Answered all my questions
Eric was great to work with
Eric was great to work with, patiently explained the options available.
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