No policy was provided but the money…
No policy was provided but the money was charged.
America’s #1 pet insurance provider.Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers.Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Written by the business, not verified by us.Nationwide Pet Insurance (www.petinsurance.com) has a 4.5 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 22% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the company staff members are exceptionally helpful, polite, and thoroughly knowledgeable when providing live assistance over phone consultations. Many people also find the digital platform extremely intuitive, fast, and remarkably smooth to navigate when establishing new coverage for their beloved pets. Consumers regularly highlight that the entire onboarding process is straightforward, efficient, and wonderfully budget-friendly for households. However, some customers also noted occasional technical difficulties when trying to properly register multiple animals or successfully access their online accounts. A few reviewers additionally experienced unexpected confusion regarding initial policy coverages, digital navigation quirks, and mandatory veterinary examination prerequisites.
Auto-generated from all reviews of this business. For reference only.No policy was provided but the money was charged.
So easy to sign up! My agent was kind and explained options very well.
Darren was excellent! Great customer service and good price as well
I have emailed this company twice and have received no response.
Well I received NO notification that my payment was declined when I applied for insurance last year. No apology or anything. Had to reapply and was told they could transfer all the documents that were provided last year but that wasn’t true. They are asking for ALL the documents again. Unacceptable all the way around just because I applied online. That’s no excuse. One of the reps in sales I dealt with could not hear nor understand because she sounded muffled. I kept telling her repeatedly that I couldn’t understand her.
Ease of choosing coverage, coverage offers, and simplified online processing.
Rosilyn was so helpful! She was friendly and efficient as she helped me add another pet to my policy.
Melody was very helpful and knowledgeable. Very kind
EXCELLENT CUSTOMER SERVICE AND ADVISEMENT OF SERVICES
Todd provided excellent customer service Explained with detail necessary steps for claims submissions thank you
I spoke to a really nice agent who informed me of everything I needed to know about the pet insurance I needed.
Well experience is come my way if my little one gets sick but other than that I believe it will be ok y because I do take care of her like she was one of my own thnx
I signed up with MetLife. It was immediate, cheaper, and easier.
So efficient and helpful to get great coverage for my pet.
218 reviews matching