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Money & Insurance

Nationwide Pet Insurance

ClaimedCollecting reviews

218 reviews

4.5218 reviews
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About Nationwide Pet Insurance

Data updated
Website
www.petinsurance.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
218 reviews
Replies to negative
22% (5/23)
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About this business

America’s #1 pet insurance provider.Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers.Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!

Written by the business, not verified by us.

Is Nationwide Pet Insurance legit?

Nationwide Pet Insurance (www.petinsurance.com) has a 4.5 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 22% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the company staff members are exceptionally helpful, polite, and thoroughly knowledgeable when providing live assistance over phone consultations. Many people also find the digital platform extremely intuitive, fast, and remarkably smooth to navigate when establishing new coverage for their beloved pets. Consumers regularly highlight that the entire onboarding process is straightforward, efficient, and wonderfully budget-friendly for households. However, some customers also noted occasional technical difficulties when trying to properly register multiple animals or successfully access their online accounts. A few reviewers additionally experienced unexpected confusion regarding initial policy coverages, digital navigation quirks, and mandatory veterinary examination prerequisites.

Auto-generated from all reviews of this business. For reference only.

What people say

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customer · 1 review · Verified · Experienced 2026-07-23 ·

No policy was provided but the money…

No policy was provided but the money was charged.

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CHRISTINE REED · 6 reviews · Verified · Experienced 2026-08-03 ·

Great coverage at a decent price

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Patricia Wheeler · 3 reviews · Verified · Experienced 2026-08-03 ·

So easy to sign up

So easy to sign up! My agent was kind and explained options very well.

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Alisha Mcgee · 2 reviews · Verified · Experienced 2026-08-03 ·

Service and knowledge was very helpful.

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customer · 1 review · Verified · Experienced 2026-08-03 ·

Darren was excellent

Darren was excellent! Great customer service and good price as well

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Sheila · 5 reviews · Verified · Experienced 2026-08-01 ·

easy to use website

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SY · 4 reviews · Verified · Experienced 2026-07-02 ·

I have emailed this company twice and…

I have emailed this company twice and have received no response.

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Mandy · 2 reviews · Verified · Experienced 2026-07-29 ·

Never told that payment was declined to begin insurance coverage.

Well I received NO notification that my payment was declined when I applied for insurance last year. No apology or anything. Had to reapply and was told they could transfer all the documents that were provided last year but that wasn’t true. They are asking for ALL the documents again. Unacceptable all the way around just because I applied online. That’s no excuse. One of the reps in sales I dealt with could not hear nor understand because she sounded muffled. I kept telling her repeatedly that I couldn’t understand her.

K
Kathie · 1 review · Verified · Experienced 2026-07-30 ·

Just adopted Clove from shelter

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Donald M · 2 reviews · Verified · Experienced 2026-07-31 ·

Ease of choosing coverage

Ease of choosing coverage, coverage offers, and simplified online processing.

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Ashley T · 3 reviews · Verified · Experienced 2026-08-01 ·

Rosilyn was so helpful

Rosilyn was so helpful! She was friendly and efficient as she helped me add another pet to my policy.

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Sherrie Dodds · 1 review · Verified · Experienced 2026-08-01 ·

Melody was very helpful and…

Melody was very helpful and knowledgeable. Very kind

J
J.R. · 1 review · Verified · Experienced 2026-07-31 ·

EXCELLENT CUSTOMER SERVICE AND…

EXCELLENT CUSTOMER SERVICE AND ADVISEMENT OF SERVICES

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customer · 1 review · Verified · Experienced 2026-07-31 ·

Todd provided excellent customer…

Todd provided excellent customer service Explained with detail necessary steps for claims submissions thank you

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Debbie · 1 review · Verified · Experienced 2026-07-30 ·

Very nice & informative agent!

I spoke to a really nice agent who informed me of everything I needed to know about the pet insurance I needed.

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Tangie · 6 reviews · Verified · Experienced 2026-07-31 ·

He explained the coverage to me

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customer · 1 review · Verified · Experienced 2026-07-31 ·

Todd was phenomenal

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Robert Muñoz · 2 reviews · Verified · Experienced 2026-07-22 ·

Well experience is come my way if my…

Well experience is come my way if my little one gets sick but other than that I believe it will be ok y because I do take care of her like she was one of my own thnx

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customer · 1 review · Verified · Experienced 2026-07-31 ·

I signed up with MetLife

I signed up with MetLife. It was immediate, cheaper, and easier.

c
customer · 1 review · Verified · Experienced 2026-07-31 ·

So efficient and helpful to get great…

So efficient and helpful to get great coverage for my pet.

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