About Nationwide Pet Insurance
Data updated- Website
- www.petinsurance.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 218 reviews
- Replies to negative
- 22% (5/23)
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About this business
America’s #1 pet insurance provider.Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers.Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Written by the business, not verified by us.Is Nationwide Pet Insurance legit?
Nationwide Pet Insurance (www.petinsurance.com) has a 4.5 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 22% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the company staff members are exceptionally helpful, polite, and thoroughly knowledgeable when providing live assistance over phone consultations. Many people also find the digital platform extremely intuitive, fast, and remarkably smooth to navigate when establishing new coverage for their beloved pets. Consumers regularly highlight that the entire onboarding process is straightforward, efficient, and wonderfully budget-friendly for households. However, some customers also noted occasional technical difficulties when trying to properly register multiple animals or successfully access their online accounts. A few reviewers additionally experienced unexpected confusion regarding initial policy coverages, digital navigation quirks, and mandatory veterinary examination prerequisites.
Auto-generated from all reviews of this business. For reference only.What people say
Customer friendly experience
Easy to use website that contains easily comparable plans with comprehensive explanation of each option.
I don's know this company
I don's know this company. just started to apply for the pet insurance, the response is fast.
Easy
Easy, quick, fair price, excellent previous coverage
Great news hopefully soon
It was very quick and hopefully hear back very soon
The application was easy and quick!
It was fine
It was fine. Not anything spectacular, you know, just buying insurance.
Fast and easy everything was explained…
Fast and easy everything was explained in details.
Drew was very helpful
Drew was very helpful, efficient and knowledgeable and made my experience very enjoyable.
My csr was very helpful
John was great!!
John was great!!! Professional and kind and answered all my questions!
The service rep Mr kia
The service rep Mr. Kia was very professional patient and explained thoroughly about our policies. He’s exceptional at what he does.
The representative and professional and…
The representative and professional and understood what we wanted. The process was quick.
Excellent Service
Franklin was fantastic, easy to understand as he was explaining everything, and overall just a great experience.
Agent is very helpful
Agent is very helpful. I was able to purchase insurance for my chihuahua that I can afford. Thank you
Very easy to use online sign up.
Your systems are the worst
I was unable to sign up on line as your birthdates did not recognize anyone that was born prior to 1950 which excluded me from signing up. I had to call the customer service number and Ken was as helpful as he could be. But even he could not sign me up as your system would not allow him to open my account. I had to input my credit card 3 times before I was finally able to get an account opened. And it took the assistance of Ken's supervisor "Steve". After about a hour of back and forth the account was finally established. Thank you Steve and Ken. Now I see that my credit card was charged not for one month but two months at the same time. I did not remember hearing about that. Perhaps I missed that in the fine print. Or maybe now I have a double billing problem. If your claims settlement is this bad I will probably be a short time customer. I am anxious about your systems and I am waiting on the next crisis to happen. Your people are nice and is the only reason I am a new customer. William Flader
Dissatisfied with agent Elaine customer…
Dissatisfied with agent Elaine customer service and pricing
Customer Service was amazing
Customer Service was amazing! I didn't know what I needed to know but Christina was able to help me sign up for a coverage plan application. Wonderful, and excited to take my bearded dragon to a vet for her annual check up
I was utterly amazed and privileged to…
I was utterly amazed and privileged to work with Christy for all of her knowledge and patience with my frustration with big companies. She explained everything thoroughly, let me push back and interrupt you to make sure I understood it in my own language, and she also didn’t read for a script like so many people on 800 numbers do.
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