Was given all the information I had…
Was given all the information I had questions on.
About Nationwide Pet Insurance
Data updated- Website
- www.petinsurance.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 218 reviews
- Replies to negative
- 22% (5/23)
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About this business
America’s #1 pet insurance provider.Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers.Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Written by the business, not verified by us.Is Nationwide Pet Insurance legit?
Nationwide Pet Insurance (www.petinsurance.com) has a 4.5 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 22% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the company staff members are exceptionally helpful, polite, and thoroughly knowledgeable when providing live assistance over phone consultations. Many people also find the digital platform extremely intuitive, fast, and remarkably smooth to navigate when establishing new coverage for their beloved pets. Consumers regularly highlight that the entire onboarding process is straightforward, efficient, and wonderfully budget-friendly for households. However, some customers also noted occasional technical difficulties when trying to properly register multiple animals or successfully access their online accounts. A few reviewers additionally experienced unexpected confusion regarding initial policy coverages, digital navigation quirks, and mandatory veterinary examination prerequisites.
Auto-generated from all reviews of this business. For reference only.What people say
Manny was exceptional!
Manny was exceptional in patiently answering all my questions and helping me understand how pet insurance works. He even helped with common misperceptions about pet insurance. Never pushy but always advocating for the needs of our particular situation. Thanks for your help Manny!
Daniel was very helpful and friendly…
Daniel was very helpful and friendly with guiding me through the process!
I signed up for Poppy's coverage on…
I signed up for Poppy's coverage on August 4, 2026 and here it is August 9, 2026 and I still haven't heard of my coverage has begun. Nationwide was quick to take my money, not so quick to behind coverage. Typical insurance scam.
Reply from Nationwide Pet Insurance2026-08-19
We're sorry to hear about your experience. We appreciate you bringing this to our attention. A member of our team will be reaching out to you directly to discuss your concerns and see how we can help.
Carter explained everything really well.
Affordable for my Kitty Krew
Daniel was amazing and told both my partner and I all options which all were affordable! Very very helpful.
Great agent who was caring and informed…
Great agent who was caring and informed regarding the policy options.
Great customer service and very…
Great customer service and very knowledgeable in answering all my questions. Application was easy.
So far so good and Art Reveles was very…
So far so good and Art Reveles was very helpful over the phone.
The sales person was amazing
The sales person was amazing. He was kind and thoughtful about my needs and getting me the best possible coverage for our little Rose
Chad was great answered my questions…
Chad was great answered my questions and got everything taken care of that I needed
It was amazing and affordable
Was easy to enroll
Very good
Very good, Customer service is excellent.
We have had Nationwide for years
We have had Nationwide for years and have been very happy with the peace of mind having our pet covered. We just got another dog and went right to Nationwide for the same coverage on our puppy.
Kia made my decisions for my new puppy…
Kia made my decisions for my new puppy easy...Thank You!
All perfect
Good Pet Insurance and Good Service
We have had Nationwide pet insurance for 10 years and have been very pleased with coverage and reimbursement process, as well as the live vet line and prescription agreement with Walmart. We just enrolled our 2nd pet. Only disappointment is the change to modular plans and discontinuation of whole pet with wellness plan for new pets.
Disappointed in the Policy Changes This Year
I enrolled my dog when we first got her from her breeder, 6 years ago. At the time the premiums were reasonable and the coverage was great. Through the years the premiums increased to more than double the initial premiums. I continued with the coverage in spite of the premium increases because of the excellent coverage and the ease of filing the claims. However, this last year, they decided to make a huge change. My premiums were significantly reduced, but they have greatly reduced the coverage. At this point, only 5 months into the new contract, I have exhausted all the coverage provided, unless we have to deal with a catastrophic illness in the future, which is not likely as we take great care of our pet. So essentially, I will be paying premiums for no more coverage. I'm thinking seriously about cancelling my policy.
Nationwide has done wonders for my pets…
Nationwide has done wonders for my pets over the years. I've always found the rates to be fair and the claim process to be fairly quick. Also, adding pets was a simple process over the phone, which I recommend because they explain each type of plan to you so you know what you're getting.
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