Nationwide Pet Insurance

able to customize plan

Adriana at ext 6298 was very thorough…

Adriana at ext 6298 was very thorough in explaning the policy, ty

We trust Nationwide for our home and…

We trust Nationwide for our home and car insurance. The rep was very helpful and courteous.?

Great conversation

Great conversation. Easy to apply with a person.

Todd was very good at explaining…

Todd was very good at explaining everything. He was patient and very kind. I felt like I was dealing with a very honest person, so refreshing in today's world.

The process was easy but when I went to…

The process was easy but when I went to submit the app, I received a message that I was not using a valid phone number, which I was. A rep (Jeremy) called me to help but there were phone connection issue. I replaced my cell# with a land line and it worked. But the land line has robo call blockers. Also, I had spoken on the phone earlier in the week with Angelica, and called her twice to purchase the insurance and she never returned my call. Otherwise, this would be five stars.

Very helpful

My agent was Jesus

My agent was Jesus. I contacted him because I wanted to add a new pet to my plan. He thoroughly reviewed all of my options and clearly explained how each policy works. He took the time to answer all of my questions and made sure I understood the coverage available to me. He also provided his name, direct extension, and let me know he would be our ongoing agent, and I could reach out to him directly if I needed assistance in the future Jesus was very patient, knowledgeable, and helpful throughout the entire process. I greatly appreciate his excellent customer service. I had a great experience working with him.

Great experience

I had a Very helpful rep. Helped me with whole process and was patient the whole time.

Knowledgeable and Empathetic

The person in spoke with today was very knowledgeable and empathetic to my situation. The only concern i have had nothing to do with how she handled the call or the information she provided. It had to do with my previous policy getting cancelled due to non-payment when I had it set up on auto-ACH. It shouldnt have rejected and even though it apparently did, I dont recall getting a notification for the cancelation.

Great Job

Jesus was very informative with all the questions I had he was quick with the answers. Not only did he answer every question quickly but he spoke clearly and efficiently. Thank you for your time and patients. Jamie Boone

Simple sign up

Simple sign up. Professional

Emi's New Policy

Rosie was very knowledgeable and explained everything on my new policy. Very patient and understanding. My last pet was covered by Nationwide Pet Insurance for 15 years and she had passed recently. I am extremely satisfied with the company as my new puppy will be covered by them.

Very informative information was told…

Very informative information was told when asked

Ariel was very helpful and informative

Ariel was very helpful and informative; he had great suggestions and worked quickly to get my policy bound through my company.

A little confusing at first until I…

A little confusing at first until I discovered the “add another pet” icon. Otherwise, easy to use.

Very pleasant easy to understand

Daniel was very helpful and…

Daniel was very helpful and informative. Answered all my questions and was very pleasant to talk with, which is such a nice change. In the past with my other pets, my claims were processed quickly and the coverage was just as stated.

The agent made it very easy for me And…

The agent made it very easy for me And explained all my options very well.

The rep could not be more help full and…

The rep could not be more help full and answered all questions in full. Great over all service given in a timely matter.