I wish I could remember his name
I wish I could remember his name. The gentleman that helped me was awesome. Went over many different choices for me. And explained very well. Also very patient with me having trouble with my phone.
About Nationwide Pet Insurance
Data updated- Website
- www.petinsurance.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 218 reviews
- Replies to negative
- 22% (5/23)
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About this business
America’s #1 pet insurance provider.Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers.Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Written by the business, not verified by us.Is Nationwide Pet Insurance legit?
Nationwide Pet Insurance (www.petinsurance.com) has a 4.5 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 22% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-09-06.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the company staff members are exceptionally helpful, polite, and thoroughly knowledgeable when providing live assistance over phone consultations. Many people also find the digital platform extremely intuitive, fast, and remarkably smooth to navigate when establishing new coverage for their beloved pets. Consumers regularly highlight that the entire onboarding process is straightforward, efficient, and wonderfully budget-friendly for households. However, some customers also noted occasional technical difficulties when trying to properly register multiple animals or successfully access their online accounts. A few reviewers additionally experienced unexpected confusion regarding initial policy coverages, digital navigation quirks, and mandatory veterinary examination prerequisites.
Auto-generated from all reviews of this business. For reference only.What people say
Price
Price is worth it very much
Jesus did an amazing job!
Jesus did an amazing job!! He explained everything clearly and concisely. I already referred ppl over. He made it seem so easy and it was not a long process at all.
Website misleading
Website misleading. Clicked "Get Quote" link to get an idea of what is covered, in the end it automatically forced me to enroll to see what is covered. Please adjust the website to allow customers to see what can be covered.
Reply from Nationwide Pet Insurance2026-08-19
We're sorry to hear about your experience. We appreciate you bringing this to our attention. A member of our team will be reaching out to you directly to discuss your concerns and see how we can help.
Signing up both my cats was very easy
Signing up both my cats was very easy. I am able to insure both cats for less than I was paying at Embrace Pet Insurance and your website seems very easy to use.
The agent answered all my questions
The agent answered all my questions. They were kind and courteous.
Very helpful and honest agent who…
Very helpful and honest agent who helped put together a great policy for my 2 dogs! Compared to other quotes I explored this one was very competitive.
I was very relieved that I could easily…
I was very relieved that I could easily fill out the form online and get a quote for both my dogs.
Complete and helpful agent Angelica
Melanie provided outstanding service
Melody provided outstanding service! She took the time to explain our policy thoroughly and went the extra mile by returning my mother’s calls twice. My mother and I deeply appreciate her professionalism and clear communication.
Great customer service!
Melody was wonderful. Very patient. I had several questions and she took time to answer them all.
She was so kind and helpful making my…
She was so kind and helpful making my policy updates. Great service
First Time Pet Insurance Owner
honestly this is the first time I've ever purchased pet insurance or finally chosen one. I've looked at a ton of other ones and I honestly didn't feel like they actually cared and I know I have what could be considered a senior cat but this one made sense and I understood what was being said because they were explained in a way that made sense.
It was so easy to enroll and the cost…
It was so easy to enroll and the cost is so affordable
Agent was great & very helpful
Agent was great & very helpful. She was very knowledgeable and answered all my questions.
Very easy to do
The process was quick and easy. Thankyou!
I had a great experience
I had a great experience! Daniel was knowledgeable and very helpful and I did not get the sense he was trying to sell me something I didn’t need. Very Satisfied!
Great service
The customer service representative was very helpful and friendly. He answered all of my questions in a kind way.
Representative Kia
Great to talk to a human who is efficient and knows the business
Representative was knowledgeable and…
Representative was knowledgeable and friendly. Great customer service. Easy call in and fast response time. Thank you,
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