America’s #1 pet insurance provider.Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers.Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Written by the business, not verified by us.Nationwide Pet Insurance (www.petinsurance.com) has a 4.5 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 22% of negative reviews; Reviews mostly discuss Customer service, User experience, Price. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the company staff members are exceptionally helpful, polite, and thoroughly knowledgeable when providing live assistance over phone consultations. Many people also find the digital platform extremely intuitive, fast, and remarkably smooth to navigate when establishing new coverage for their beloved pets. Consumers regularly highlight that the entire onboarding process is straightforward, efficient, and wonderfully budget-friendly for households. However, some customers also noted occasional technical difficulties when trying to properly register multiple animals or successfully access their online accounts. A few reviewers additionally experienced unexpected confusion regarding initial policy coverages, digital navigation quirks, and mandatory veterinary examination prerequisites.
Auto-generated from all reviews of this business. For reference only.Darren was so helpful, explaining everything about pet insurance for my lovebird PeeWee. I was treated with respect and genuine compassion over the care for my feathered friend into his golden years. I'm happy to have had such a positive experience and never felt pressured to do anything I wasn't ready to do. I'm confident that this is a great decision and am grateful for Darren's personal touch.
Today's agent Rosalyn x6299 was much better than the one I spoke to earlier in the week. She listened to my questions and easily answered them. I didn't feel like I was wasting her time.
I wish I got her name yesterday but I spoke to this lovely lady about adding my new dog to my current pet insurance policy. She was so helpful and explained everything so well. It was really such an easy process and stress free experience
Art is really patient and excellent at explaining the policies.
Helpful and easy to sign up for pet insurance after being given clear options for comparison.
Easy to apply! This is my 4th pet that I've used Nationwide pet insurance for & have always been very satisfied with the coverage & pricing! My family & I love Nationwide & wouldn't use any other provider! Easy claims through the app & the check gets sent in the mail in about a week!
Franklin explained the policy coverages in detail and made the entire process easy to understand. He was knowledgeable, patient, and took the time to answer all of my questions. I appreciated his professionalism and excellent customer service.
Super quick response in telling me whether I was approved or not. Respectful in their emails and a good plan if you are wanting something low cost but want to have a plan for your pet.
The whole process of adding another pet to the coverage we already have for our other 2 dogs was easy and the agent was very knowledgeable. They were affordable and had plans that worked with my budget and covered my pets needs.
Simple to add my new cat Huey to my existing pet insurance plan with my dog Roscoe. Thank you!
Very thorough, helpful, and kind. Thank you!
It was very simple to review the plans and make adjustments. It was also very clear on what was included vs what is not. Great experience overall!
The representative was friendly, knowledgeable, and made the process of adding my pet to my policy quick and easy. Great customer service!
Melody was amazing, very informative. I feel very comfortable that my pets will be well taken care of with Nationwide
Our Rusty last summer stepped on a red ant and was in terrible pain. His paw swelled and our wonderful vet took immediate action to reduce swelling and pain. We submitted this to Nationwide and they helped with the reimbursement.
Kim was AMAZING! Very thorough and detailed. She knew the answers to all my questions, and made sure I understood before we moved on to the next topic. Plus, it was an absolute joy to work with her. She's sweet and funny, and obviously loves animals and her job. Overall, the perfect experience!
Christina was great! She explained everything thoroughly
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