Rotimatic is the world's first fully integrated solution that measures, mixes, kneads, flattens, cooks, puffs and delights. All in one! LOAD fresh Ingredients.
Written by the business, not verified by us.Rotimatic (www.rotimatic.com) has a 3.1 out of 5 rating on OK.one, based on 544 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 37% give 1 star; The business has replied to 6% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
Most reviewers were unhappy with their experience overall. Customers frequently complained about heavily delayed orders and excessively long waiting times before finally receiving their items or replacement parts. Consumers also noted poor product quality, stating that the machines broke down quickly and made loud noises while customer support consistently failed to respond. Some reviewers were happy with the customer service when they successfully managed to connect with the support team. A few consumers appreciated the patient troubleshooting provided by helpful agents during scheduled calls. Some people also mentioned that they liked using the machine despite its high cost and previous issues.
Auto-generated from all reviews of this business. For reference only.The technical team needs to be quick and they should be able to resolve this remotely .
Hello Sanjukta, can you please let us know the issue you're facing in detail at [email protected] so that we can help you get that sorted ASAP?
We've had two rotimatic machines. We had very few problems with the first. The Rotimatic NEXT makes much better rotis but is very buggy. We have had so many problems with it due to which it just stops making rotis. Every week, we have a different problem. Customer service is very responsive though. They are quick to respond and have helped fix all the issues.
Hello Komal, good to hear that everything’s fixed now by our team. We have made a note of your experience with Rotimatic Next and have shared it with the respective team for further assessment. Thank you.
Talked to the person Harold who knew what the issue was and fixed it
Great to know Harold identified the issue and fixed it! We’re happy everything’s working smoothly now.
Dear Team, Your cooperation and support is best and I will give you 100 marks out of 100. Thanks a lot. Savita khanna
Thanks a lot for your impeccable appreciation and 5-star ratings, Savita. Means a lot to us!
Amazing support by Greg.! He helped to fix the issue with firmware updates. Thanks again.!
Hello Satyam, we’re so happy to know that your issue is fixed, and Greg quickly figured things out and got you back on track.
Khryss was very helpful in resolving my issue. We got on a call and he walked me through step by step and resolved the issue
So glad to hear that, and huge shoutout to Khryss for helping you out!
Joms helped me with the debug of my machine with an error. He was very patient, communicated well, debugged and helped solve my problem. He went above and beyond by even looking at the quality of rotis and updating my machine to improve them. Highly recommend Joms.
Thank you so much for sharing this wonderful feedback, Suraj. We’ll be sure to pass your kind words to Joms, it’ll absolutely make his day.
Was helped promptly for my concerns with the machine.
Thank you for your feedback, Radhika! We would love to know what we can do better to earn a 5-star rating from you, please share your thoughts with us at [email protected].
Very knowledgeable and helpful totally recommend outstanding customer service
Thank you for taking the time to share your feedback and experience with us, Shazia!
There is really very good unprofessional thanks
Thank you for your 5-star ratings, Arvind! Happy to assist you.
It was verygoodexperience. I really appreciate it.
Thanks a lot for sharing this with us, Tushar! We’re glad to have your feedback.
Great help by Harold and my rotis are super and nice again. Thank you
That’s awesome, Adwait! We will definitely pass your appreciation to Harold.
While it was worrisome that brand new machine had an error but rotimatic team member was amazing and helpful!
Thank you for taking the time to share your feedback and experince with us, Shrenik!
It was a pleasure to work with JOMS to resolve my issue. I found him very knowledgeable about the product, patient and friendly. He guided me step by step and ensured things worked for me. His quick analysis of the issue helped us fix issue in about half an hour.
Thank you so much for taking time to share this wonderful feedback, Meenakshi! We’ll be sure to pass your kind words to Joms, it’ll absolutely make his day.
Need better reliability for the dough drop and transfer arm mechanism
We truly appreciate your feedback, Apoorv. Thank you. We have duly noted it and will share it with the relevant team for further assessment to ensure you have a better experience with us next time.
I have a problem with my machine. The rep (Princess) was very helpful. She listened. She understood the issue quickly. She gave clear steps that worked. The process felt easy. You felt supported, not rushed. Good communication and a positive attitude. You would ask for her help again.
Thank you for such a thoughtful review, Jasjit. We’ll make sure Princess hears this. It’s feedback like this that keeps us motivated.
Khryss was able to help with the issues I was having. He was patient and very helpful. Keep up the good work!
We're delighted to hear about your positive experience, Brijesh. Thank you for appreciating Khryss work.
I placed an order and then changed my mind. I got my full refund and the team was responding to me whenever I reached out.
Happy to hear that our team was able to sort your query so quickly! Thank you for the ratings, Santosh.
The rotimatic issue that we experienced was resolved quickly by the support team.
Thank you for your impeccable appreciation on our support tea, Nilu.
All good. All went well.
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