Rotimatic is the world's first fully integrated solution that measures, mixes, kneads, flattens, cooks, puffs and delights. All in one! LOAD fresh Ingredients.
Written by the business, not verified by us.Rotimatic (www.rotimatic.com) has a 3.1 out of 5 rating on OK.one, based on 544 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 37% give 1 star; The business has replied to 6% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
Most reviewers were unhappy with their experience overall. Customers frequently complained about heavily delayed orders and excessively long waiting times before finally receiving their items or replacement parts. Consumers also noted poor product quality, stating that the machines broke down quickly and made loud noises while customer support consistently failed to respond. Some reviewers were happy with the customer service when they successfully managed to connect with the support team. A few consumers appreciated the patient troubleshooting provided by helpful agents during scheduled calls. Some people also mentioned that they liked using the machine despite its high cost and previous issues.
Auto-generated from all reviews of this business. For reference only.Requested support on app and the received the support and response
Thank you for your appreciation and rating, Rakesh! Glad to assist you.
Thanks a lot, Shankarnarayana. Happy to assist you!
Machine works well. Support is awesome!
Thanks a lot for your impeccable appreciation, Ramakrishna! Glad to know you liked it :)
Leopold helped me get my problem resolved quickly. Very easy and smooth interaction with great problem solving skills.
Thank you for highlighting this, Richa. Glad to know that your concern was resolved quickly by the team.
It was a great experience with good customer service the representative resolved the problem patiently . Thanks for immediate response happy for the purchase 😊
It was our pleasure to assist you, Amuthu! Thank you for being a part of the Rotimatic Family.
The issue of uncooked rotis was resolved within half an hour of sending the video of making uncooked rotis. The response was just great. There is a suggestion though: if possible please increase the size limit of the video as everyone cannot compress and clip the video to bring it under 100 mb
Sure, Karunesh. Thanks a lot for your feedback. We will definitely work on it.
Great experience with fix issue.
Thank you for your impeccable appreciation, Sagar. Happy to assist you!
Glad to know that, Monica!
Thanks a lot for the feedback, Pallavi!
Nomar is very helpful and understanding. Knows his stuff. Have good patience. He was unable to help in few areas like Warranty not accessible through app., Many menu items (like Bhakri) are not available to be exercised due to recipe not available in s/w. Could not give firm commitment, as to when it will be available.
Thanks for highlighting this, Anil. We will share an update on the features shortly. Also, thank you for your appreciation on Nomar's assistance.
We had an issue with the flour sensor and the online app chat help was on point and Daryl our customer support agent via chat was very helpful and remotely fixed the sensor and got us on our way in under 30 mins !! Heard horror stories about customer support with Rotimatic but very happy to report that it’s a great experience - thanks Daryl !!
Thanks a lot for taking your valuable time to share this amazing review with us, Yash! Means a lot. We will definitely share it with Daryl.
So far one of the best product I have owned. I booked Rotimatic when it was just an idea and today when it had minor issue, Rotimatic help fixed the issue in few minutes. Amazing product and amazing service.
Glad to know your issue was fixed in no time and quickly. We are happy to hear that you liked Rotimatic. Happy to assist you, Miranda!
Thank you for the impeccable appreciation, Shiva!
Great, princess was able to connect to my machine remotely and resolved the issue immediately.
That's great to know, Sandhya! We will surely share your appreciation with Princess.
Both Paul and William were very prompt in their response for two different issues I reached out to them today. In no time the issues were resolved. Thanks
You’ve just made Paul and William’s day, Simmi! We’re so pleased with your valuable words.
Easy to connect to the online support, and resolved the issue in few minutes
Glad to know your issue was addressed quickly. Thank you for taking time to share this, Chetan!
Thanks a lot, Aamod!
Thank you for the impeccable appreciation, Palani!
Love the new Rotimatic Next machine!! Customer service is great and any techi Al issue can be resolved by chatting via the app. Very happy customer.
Thrilled to hear this, Pavithra! So glad #RotimaticNext and our support team are making your experience smooth and stress-free.
We used the first Rotimatic for 6 years and it served us well. Recently, we upgraded to the Rotimatic Next. At first, there were a few issues, but the support team helped resolve them with updates. This new version is much improved faster, more reliable, and the rotis come out soft and very close to handmade. A huge upgrade from the older model and we’re very satisfied with the experience.
This makes us so happy! 6 years with #RotimaticPlus and now onto #RotimaticNext, we’re honored to be part of your kitchen journey.
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