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Health & Medical

SkinStore

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200 reviews

4.0200 reviews
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About SkinStore

Data updated
Website
www.skinstore.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Replies to negative
100% (42/42)
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About this business

This year we are celebrating our 20th birthday and providing our customers with the very latest beauty products across skin, hair and makeup. We have over 300 of the world’s best premium beauty brands including bareMinerals, Caudalie, Clarisonic, Erno Laszlo, Murad, Obagi, Peter Thomas Roth, SkinCeuticals, Stila, Sunday Riley and many more. Our dedicated team of beauty experts are on hand to provide advice and solutions to all of your concerns. We’re proud to provide 24 hour customer service Monday to Friday where our advisers are on hand to help with any queries.

Is SkinStore legit?

SkinStore (www.skinstore.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is good. 74% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

So bc easy to order!

Reply from SkinStore2024-04-15

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

It was a delight to find and purchase…

It was a delight to find and purchase this perfume that I have been after since its launch.

Reply from SkinStore2024-04-15

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Easy to find product I wanted

Easy to find product I wanted, free, fast shipping and coupon code worked for my product. Ease of use.

Reply from SkinStore2024-04-15

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Had what I was looking for!

Had what I was looking for!! Fast check out, low price!! I'd say you're a 5 star merchant... So far !

Reply from SkinStore2024-04-11

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Jenai was very helpful

Jenai was very helpful. She said a sales associate would be calling me in a few days to place my order.

Reply from SkinStore2024-04-11

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

They had exactly what I was looking for…

They had exactly what I was looking for and at a lower price.

Reply from SkinStore2024-04-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Great ,thank you so much

Reply from SkinStore2024-04-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Great product selection and competitive…

Great product selection and competitive prices!!

Reply from SkinStore2024-04-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

I've been looking for flexible tongue…

I've been looking for flexible tongue scrapers and was able to locate them on your website. I ordered them but had to pay more for shipping than the item cost.

Reply from SkinStore2024-04-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

No Problems

Reply from SkinStore2024-04-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Quality Products

The website was easy to navigate from start to finish. I was able to get good products. and free gifts. I had a couple of issues online but customer service resolved everything. I had a good experience.

Reply from SkinStore2024-04-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Super quick at responding and so…

Super quick at responding and so generous!

Reply from SkinStore2024-04-06

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Easy system to use.

Reply from SkinStore2024-04-03

Hello Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Kayleigh

False ad that I get 20% off first order

Reply from SkinStore2024-04-03

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Kayleigh

Always the best deals on great brands

Reply from SkinStore2024-04-03

Hello Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Kayleigh

great customer service

The company promptly helped me with an inconvenience. They put their clients first!

Reply from SkinStore2024-03-30

Hello Rose, Thank you for leaving your review. I am sorry to hear you have had an issue with a discount code. I have investigated this and sent you a message to your online account. Please log in to your account at your convenience to receive my message. Regards, Leah

Where is my 20% off that was supposed…

Where is my 20% off that was supposed to appear when I submitted my order?

Reply from SkinStore2024-03-30

Hello Joan, Thank you for leaving your review. I am sorry to hear you have had an issue with a discount code. I have investigated this and sent you a message to your online account. Please log in to your account at your convenience to receive my message. Regards, Leah

Belinda was great

Belinda was great. Though the code i have wasn't valid for the item I wanted to purchase she helped me manually apply the discount. Good customer service.

Reply from SkinStore2024-04-03

Hello Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Kayleigh

Confusing to me

Too many ads wanting me to continue on. I had to keep going back to get the details and then I'd have to go back again to type in the details. I'm 83 and it was too confusing for me.

Reply from SkinStore2024-03-30

Hello, ​ Thank you for leaving your review. I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account. Please log in to your account at your convenience to receive my message. Regards, Leah

Used the 5th bottle

Reply from SkinStore2024-04-03

Hello Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Kayleigh

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