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Health & Medical

SkinStore

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200 reviews

4.0200 reviews
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About SkinStore

Data updated
Website
www.skinstore.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Replies to negative
100% (42/42)
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About this business

This year we are celebrating our 20th birthday and providing our customers with the very latest beauty products across skin, hair and makeup. We have over 300 of the world’s best premium beauty brands including bareMinerals, Caudalie, Clarisonic, Erno Laszlo, Murad, Obagi, Peter Thomas Roth, SkinCeuticals, Stila, Sunday Riley and many more. Our dedicated team of beauty experts are on hand to provide advice and solutions to all of your concerns. We’re proud to provide 24 hour customer service Monday to Friday where our advisers are on hand to help with any queries.

Is SkinStore legit?

SkinStore (www.skinstore.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is good. 74% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.

What people say

Great value

Reply from SkinStore2024-04-03

Hello Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Kayleigh

Great products and selections

Had exactly what I was looking for. Great products that work and prices are reasonable and in line for the quality of products.

Reply from SkinStore2024-03-27

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Website is easy to use and great…

Website is easy to use and great selection of products.

Reply from SkinStore2024-03-27

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Jane

VERY EASY TO WORK WITH!!

Reply from SkinStore2024-03-25

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Great site

Great site, organized and free shipping. Great products.

Reply from SkinStore2024-03-25

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Good prices for EltaMD products

Good prices for EltaMD products. Easy to navigate website and checkout. No shipping charge. I was a bit disappointed in the limited selection of products. No sunscreen for eyelids and no jarred sunscreen.

Reply from SkinStore2024-03-22

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Jane

BEST PRICE,BEST PRICE

Reply from SkinStore2024-03-22

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Great site!

Reliable availability, reasonably affordable, easy to navigate website. My go to place.

Reply from SkinStore2024-03-20

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

ease of ordering

ease of ordering, payment options

Reply from SkinStore2024-03-19

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Easy ordering

Easy to navigate the web site

Reply from SkinStore2024-03-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

NONE of the coupon codes worked

NONE of the coupon codes worked - and didn’t know this until cart was full- too much time spent thinking I would get a discount - not cool

Reply from SkinStore2024-03-19

Hello, Thank you for taking the time to leave your review. I am sorry that you have faced this problem. I have investigated your issue and sent a message to your account, please see this when possible. I look forward to resolving this for you. Kind regards, Liam

**Review

Cosmetics is a standout in the beauty industry. Their foundation offers flawless coverage with a natural finish, the eyeshadow palettes boast impressive pigmentation, and the lipsticks are hydrating and long-wearing. What's more, commitment to quality, inclusivity, and cruelty-free formulations makes them a must-have for makeup enthusiasts.

Reply from SkinStore2024-03-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

This is my 1st time using this website…

This is my 1st time using this website and it worked very well. Thank you!

Reply from SkinStore2024-03-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

website is very user friendly and easy…

website is very user friendly and easy to navigate and purchase!

Reply from SkinStore2024-03-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

Love the selection of products!

Love the selection of products! Great offers and discounts throughout the year. I highly recommend this site to anyone who loves beauty products!

Reply from SkinStore2024-03-18

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane

I never received my over $300 order and…

I never received my over $300 order and so far customer service has been terrible ! I will tell everyone that I can about this awful experience

Reply from SkinStore2024-03-16

Hi Cristi, Thank you for leaving your review. I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben

Great products

Love the many options available at skin store. Second time ordering from your site and will not be the last!

Reply from SkinStore2024-03-15

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Claire

I used to buy a lot from Skinstore

I used to buy a lot from Skinstore, but stopped when The Hut Group took over. I took a chance last week and ordered something at a good price. It arrived, and it is expired. I contacted Skinstore and was told I’d hate to wait until they did an internal review on how they shipped an expired item. It’s been 3 days. Going by other reviews, they send out expired products regularly. The Hut Group seems to ruin every company they buy. This experience has reinforced to me that I don’t want to do business with them. MAKE IT RIGHT.

Reply from SkinStore2024-03-13

Hello Patricia, Thank you for leaving your review. I am sorry to hear that you have had an issue with your order. I have tried to call you just now, I do apologise if this was not a convenient time. I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so. Kind Regards, Kayleigh

easy application

Reply from SkinStore2024-03-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Claire

I just placed the order

I just placed the order. Maybe u can ask me after I get the product.

Reply from SkinStore2024-03-12

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Claire

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