Home & Garden

Spotix

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103 reviews

★★★★★

4.4103 reviews

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About Spotix

Data updated 2026-08-12

Website: www.spotix.com
Category: Home & Garden
Location: United States
Status: Unclaimed
Last 12 months: 1 review
Replies to negative: 75% (9/12)

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888.977.6849 [email protected]www.spotix.com

About this business

Welcome to Spotix.com! We're glad to see you visiting our web site and that you're taking the time to see who we are and what we're all about. We're proud to be able to offer you the best overall values to be found on the internet today.Our commitment to customer service and product knowledge ensures that we'll be here before, during, and after your purchase from us. The owners and managers of Spotix.com have over 20 years of combined hearth, patio, and barbecue industry experience. This long history means you can be confident that we know our business and our products, as well as how to best serve our customers' needs.Spotix Inc. is the parent company that owns and operates several online stores (www.firepitsdirect.com, www.kickassgrills.com, www.fireplaceremotecontrols.com, along with a local showroom at 2810 Stoner Court #1, North Liberty, IA in the Iowa City area. By being experts in the products that we sell we can offer you the best customer service and support that you deserve. Thank you for browsing our stores and we look forward to serving you in the near future!

Written by the business, not verified by us.

Is Spotix legit?

Spotix (www.spotix.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 75% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

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103 reviews matching

V MichaelUnited States · 5 reviews · Verified · Posted 2022-07-15

★★★★★

We couldn’t be happier with our…

We couldn’t be happier with our Washington flame x fire table. It is a perfect size for entertaining and to have drinks and snacks on the outside edge. We did however not receive the proper parts to install a propane tank underneath. When I reached out to Spotix and explain the situation they were amazing! Our parts were delivered next day air just in time for grandma’s 80th birthday party on the deck. The absolute best customer service. You won’t be disappointed.

Reply from Spotix2022-07-15

We appreciate you taking the time to share your feedback. Best, Dejon Spotix Customer Solutions

ZaneUnited States · 1 review · Verified · Posted 2022-05-26

★★★★★

Fantastic customer service

Fantastic customer service! I ordered a match light fire pit burner kit and when it all arrived some parts were missing due to the fact FedEx ripped a gigantic hole in the package which allowed some of the parts to escape. After contacting customer service they replaced the missing parts at no charge and had them sent out next day. Very impressed.

Reply from Spotix2022-05-26

We appreciate you taking the time to share your feedback, and we are really happy your situation was resolved to your satisfaction. Best, Dejon Fire Pits Direct/Spotix Customer Solutions

DianeUnited States · 1 review · Verified · Posted 2022-02-26

★★★★★

Installed fireplace logs and all is…

Installed fireplace logs and all is working better than anticipated. Room heats from 60 degrees to 70 after just 10 minutes. Sales was very helpful in finding the correct replacement that I needed. I recommend Spotix and will purchase again in the future.

Reply from Spotix2022-03-02

We appreciate you taking the time to share your feedback, and we're glad to hear our sales team was able to help purchase the correct log set for your fireplace as well. Best, Dejon Spotix Customer Solutions