Shop Target online for Furniture, Electronics, Toys, Men’s and Women’s Clothing, Gifts, Appliances, Video Games, Bedding and Shoes. Expect More. Pay less.
Target (www.target.com) has a 1.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 73% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-09-07.
Most reviewers were let down by their experience overall. Consumers frequently reported serious issues with unhelpful customer support teams, rude staff members, and extreme difficulties when trying to reach a real person for assistance. Shoppers also mentioned frequently receiving damaged or defective items, missing components in home orders, and serious problems with delayed or incorrect shipments. The minority of people were satisfied with the helpful staff, finding store employees polite and always ready to assist customers during busy shopping trips. Some reviewers were happy with surprisingly smooth online pickup orders and fair, highly competitive prices on various everyday products.
Auto-generated from all reviews of this business. For reference only.Why can't I pay cash at Target? All self service registers were card only and no other registers were open at your Taylorsville Rd store. After standing in line for self service, I asked and was told I had to go to the service desk which had no cashier because she was getting a package for another customer. The line was long. I left and will not be back. When I went online to complain a $5. charge came up to file a complaint!
Please, just stop using OnTrac, it lowers customer satisfaction. Why do all this so Target can save a couple of dollars instead of using FedEx or UPS? Customers will try to find other places to order from in the long term. OnTrac is a terrible shipping company with an inferior UI (it barely gives information and gives false delivered notifications), has no options to hold a package or leave a comment, and delivers VERY LATE, like 8 or 9 pm, to my place. Just check the internet, everyone hates OnTrac for being unreliable with unresponsive customer support. FedEx is able to deliver by 11 am or 3 pm depending on the service. Because you guys started using OnTrac, my family doesn't like to order from Target anymore.
Target’s same-day delivery tipping process is poorly designed. You cannot tip when placing the order, only afterward—but when I tried to add a tip, I repeatedly received a payment error on both the app and website. Target also does not allow payment information to be updated on same-day orders. After contacting customer service twice over two days, I was given no solution. Even “senior escalations” could only repeat the same information. If human support cannot troubleshoot beyond what the system already says, there is little value in escalating the issue at all.
Trying to check target.com to see what they had for cookbook stands. Could'nt even get to the website unless I created an account. I was researching — NOT buying ... yet. But since they obviously didn't want my business unless I created an acct, I won't bother with them in the future when I'm looking for something. This is an absolute great way to chase away potential customers – or ones like me who usually stop into the store when I'm shopping at a nearby HEB!
I place an order online, since I have a high risk pregnancy, I try to stay at home and do my shopping online, so ordered my prenatal vitamins, I can’t believe they are expired! Called customer service and request to speak with a manager, (named Sue) ask her to put herself on my feet, she asked me: DO YOU WANT THE REFUND OR A REPLACEMENT? honestly, I have never ask for anything, but I had high expectations from target! I guess is time to stop shopping at target !
I hate to say it, but the tracking number didn't work for days, tbh, so I had to call them twice. Really expected better.
I hate to say it, but seriously the website was super confusing to navigate meaning I had to pay out of my own pocket. 2 out of 5 stars from me.
Racial bias, pathetic piece of crap! They are profiling black people! Look at Lindey Glenns YouTube Channel! Black women and Black people in general shouldn't go to target!!! Yeah I will give a tip, treat all customers right, period! I hope that black woman sues!
Crooks, Fasle advertising, Do Not Buy not the same tanks as the original Catherines tanks even though logo is printed on the back... Not the same. False advertising Do Not Buy! Do Not Buy!!! 3 sizes too small and not the same material as sold at the regular Catherine store even though the Targets.com website states it's the same material and has the Catherine logo printed on the back. I missed the return window because I am disabled, in and out of the hospital and not able to leave the house most days. I called to see if I could get a QR code and return via curbside. NO Exceptions! Now I am stuck with 5 tanks tops that are way too small and my pocket is $145.00 lighter! I really hope the crooks enjoy my $145.00 and I pray that it's all they get!
They changed their product availability for what is available for pickup orders. Example milk and eggs are not available for pickup order but you can get them delivered for $9.99 delivery fee or have the $99 annual membership to target. Such BS.
I ordered two cans of baby formula, said it got delivered today... TO THE WRONG HOUSE!!! When i tried talking with someone about it first some sweet girl said Id get two more cans within 24 hours. Then she tranfered me to her boss LUIS. no last name... But Luis says Id get my order soon, BY THURSDAY, its tuesday... With a 5 month old baby I need my 2 cans ASAP!!! Also, LUIS LIED about some bs website hes the boss of and their was nobody higher. Got off the phone with Luis. Talked to a really nice lady in HR, who, mond you has never heard of the bs website luis gave me. She gave me a number for actual customer support, talked to a "man" named matthew. Matthew sucked. Matthew said there was nothing we could do until the 2 cans of formula showed up on thursday, then i could send them back and get a refund. And "until then" he guesses ill just have to go get different baby formula... I asked for Matthews last name. and said he couldnt give it to me for the "safety" of his family, okay matthew what about my baby eating till thursday, you dont care about that?? We appreciate the 2 cans coming on thursday but $90 on two cans of formula doesnt grow on trees, and yet theres nothing you can do? And instead of helping he stated he would put my review in theor files, ill have to figure it out, because he needed to talk to other customers on the line. wtf target
I did the online order & pickup and everything went smooth. Everything I ordered I got and was brought to me in a timely manner, but the time before that it wasn’t as smooth. So I think Target is kind of a hit or miss.
I lost all respect for Target and td bank, your companies are horrible. No respect for your customers who have your target credit card. It is so unnecessary. Your call center is foreign outside the USA, they do not understand English and cannot speak to understand them. Use Americans, give Americans jobs, people who speak English and understand us. You are the only store credit card that closes my account without my permission. You told me you would mail me another alert before hand, you never did. I tried to use the card yesterday and it did not work. I will look at it all as a blessing. Target you lose. I just won't shop at your stores anymore. Too bad you do this, what harm did it have to stay open? I would have used it if I had gone to target, anyway, now just won't go there anymore. Target loses. I do not like how Target and TD bank handled this cancelling me without another warning. I won't recommend or use you anymore and will do bad reviews now on BBB and Trustpilot. You should be kinder, loving, forgiving, and not be like this, be like Jesus. Your loss, I won't use you or shop with you again. I do not recommend this company at all.
NEVER buy electronics from Target!! I purchased a PlayStation controller for my grandson. However, I purchased it one month before his birthday. The controller was faulty. Target said too bad, our return policy is 30 days. I paid $80 and they said sorry, we told you at point of purchase about the return policy. Well they didn't tell me or I wouldn't have purchased it at that time!! I just wanted to exchange it for one that works. NOT HAPPY!!
Bots bots and more bots. Target online specifically only sells to bots and feeds the 3rd party market for resale in the TCG category. It is impossible to get product through their website and it always has errors and issues. Wish they would send more of their product to brick and mortars rather than supplying bots with everything…
Should be a 0 star button. Definitely rude like walmart. I stopped shopping here due to rudeness and judgemental behavior. 0 stars
They delivered my item to the wrong address ( delivery pic was of wrong house ) and then hung up on me when I was trying to get it fixed. Also, the website kept giving me error messages when I tried to apply for refund. Will report as fraud to the appropriate authorities .
Look, my account got locked for no apparent reason, like, which is unacceptable for a company this size. Just a heads up for others.
Honestly, like the tracking number didn't work for days meaning I had to pay out of my own pocket. Disappointing experience overall.
Not gonna lie, the shipping was ridiculously slow, you know, so I had to call them twice. Fingers crossed they improve.
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