Shop Target online for Furniture, Electronics, Toys, Men’s and Women’s Clothing, Gifts, Appliances, Video Games, Bedding and Shoes. Expect More. Pay less.
Is Target legit?
Target (www.target.com) has a 1.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 73% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-09-07.
What reviewers say
AI generated
Most reviewers were let down by their experience overall. Consumers frequently reported serious issues with unhelpful customer support teams, rude staff members, and extreme difficulties when trying to reach a real person for assistance. Shoppers also mentioned frequently receiving damaged or defective items, missing components in home orders, and serious problems with delayed or incorrect shipments.
The minority of people were satisfied with the helpful staff, finding store employees polite and always ready to assist customers during busy shopping trips. Some reviewers were happy with surprisingly smooth online pickup orders and fair, highly competitive prices on various everyday products.
Auto-generated from all reviews of this business. For reference only.
I ordered a baking pan online and the checkout was quick and easy. Email order communication was good. They provide a barcode in the 'Delivery Completed' email to return the item in-store if necessary.
Item arrived on the day stated. The box was crushed and there was no padding or packaging of any kind to protect the item. In this case however, it was not a breakable item but I felt it needed packing material to protect it, as there was a lot of empty space in the box.
Between November of 2025 in February 2026 you allowed someone to use my card without my authorization. My bank suggested I contact each merchant and see what I could do. After several attempts at calling you, emails, text putting comments on your site, and contacting you, I got nowhere. Except to be treated rudely over the phone. So now, I contact a better Business bureau, consumer affairs my state representative as well as social media. I'm 60 years old and I'm out on disability and you're going to deny this. I will take you to court
Target has become more and more a unpleasant place to shop. Everything i receive an order there are broken items open items things dripped all over other item.
Went both online & called to activate my new Target Red Circle card. 3 times calling, oh that dept isn’t open yet & card says go online but no way to activate it there either. I’d give them a ZERO if I was able to. Least user friendly card activate process ever dealt with.
Fitting rooms close 3 hours before the store closes.
Tell me what's wrong with target. Store is open until 11pm, but the fitting rooms close at 8pm. I went to try on cloths at 8:05. Sorry, we don't care about our customers. Buy it and if it doesn't fit drive back and return it, because they don't care about customers.
Better off shopping at Marshall's. Same brands at half the price and you get to try them on.
Target does not stand by there customers when ordering products sold thru third party sellers. I purchased a cabinet from Target. Parts were missing. I contacted the manufacture many times. They kept telling me they would get back to me. After getting the run around for months I contacted Target. The refused to do anything about it. I spent almost $200 on a cabinet Target sold me and I can't use it because of missing parts and they don't care.
Never buy a mattress protector from Target. I bought 2. The first one said large and it looks like it would fit a baby's crib. Also why would you sell a mattress protector and not put King, queen or twin? Large is really an opinion and not fact. The second one i spent alot of money on and it can't even zip properly. Also now when you go into the store it seems like they have nothing. You always have to order online. Target really is just a garbage can with garbage inside.
I have a quality issue with two pairs of eyeglasses purchased from Target Optical.Both pairs have developed significant delamination of the lens coating, despite being used under normal conditions. The first pair was used very lightly, yet shows the same problem.Order #1012068072071 – placed on August 8, 2022
Order #1018868502071 – placed on December 8, 2023
If I could give zero stars I would. I will never spend another dollar with Target. They are operating a complete scam when it comes to online orders. My order was marked "delivered" by USPS, but it never arrived. There is absolutely no delivery photo, no proof of delivery, and my property cameras confirm no courier ever came to my door.When I reached out to Target's customer service, they completely stonewalled me and refused to take any responsibility. They took my money, failed to deliver the product, and are now hiding behind an automated tracking status. As a retailer, Target is contractually obligated to ensure the package actually reaches the customer's hands. Instead, they steal your money and leave you stranded.Their customer service is completely useless and actively protects their fraudulent practices. Do not trust Target with your money for online orders.
First off, I love target. The prices are very reasonable and almost every time I go there I always end up buying something.
That brings me back to my point- almost. I and many others are very obsessed with squishies. So basically everytime I went they don’t have any and that’s because they are very popular. However my trip to target this time was not very good. First off I looked online to see if they had any of the squishies in stock. The target app said the peach and butter were in stock. I go to the store- nothing. I go to the price checker in the store and it said in stock. I go to customer service- nothing. My point is that I was very upset and disappointed when the store literally lied to me. But anyways other than that target is pretty much good. Jesus loves u!
Terrible experience with Target. Purchased expensive air mattress that lasted 8 days , then started leaking. Item was only available online so no exchanging or refunds. Uncaring customer service people. Last time ever shopping at this rotten company.
This is a cautionary tale: I am currently recovering from a minor stroke and, last week, for the very first time, bought an item online to be delivered to my apt. I inadvertently transposed my apt. number. On July 29, 2026, I contacted Target about the wrong apt number and inquired about resolving this. I asked if I could receive a refund/credit, or pay an additional delivery fee to be delivered to the correct address.
I was told to contact my financial institution for a refund. My financial institution replied that Target had to issue a refund/credit.
Target customer service also said the driver noted the pkg. was delivered and took a picture of the pkg. in front of A door, not my door. Customer Service advised the transaction was closed, and the conversation abruptly and rudely ended.
The primary issue is the apt number on the package is not a number on ANY APT in this entire complex. So, the driver delivered the pkg. to a random apt that does not exist, meaning the driver mislead Target, and Target believed the driver over a longstanding customer.
On Friday, July 31, a resident in my complex kindly brought a package to the leasing office saying it was by her door, but was not hers. The leasing office contacted me, and I now have my package.
They fulfilled my order via a "third party target plus vendor". The tracking number is bogus and invalid. And 10 days later, still no item. It was ordered on July 22 with an eta of 6/26-6/28. It is now August 2nd and they refuse to refund me until it has been more than 10 days that the package is untraceable.
Their explanation is that the item is "already shipped". Oh yeah? Then what is the tracking number??
USPS confirms they are not in possession, no such label has been created, and the tracking number is not valid.
Chatting with incompetent agents who refuse to help. Just keep telling me to check back in 4 more business days. I needed the item 11 days ago WHEN I ORDERED IT.
You lost it, and you are refusing to acknowledge this.
Regards, Target. I am done with you.
Absolutely horrible, from them selling expired food to online customers to the customer service team refusing to help with the complaints. DO NOT! ORDER ONLINE. IF YOU HAVE TOO DON'T LEAVE WITHOUT CHECKING THE EXPIRATION DATE ON EVERY ITEM. ESPECIALLY THEIR PRODUCE.
Target does not honor or refund money from third party vendors. I ordered a mattress topper online and Target refused to return this item stating it was from a third party vendor. I ordered from Target and not from a third party Vendor. Do not order online with Target.
This is about the Target on Kent Island MD. I usually like this store for nonperishable household products. But service and products having been going downhill for about the last year and a half.
Today it was nearly empty. I saw about 8 customers. The electronics area had more bare spaces than full. The whole battery section was unpriced. Books area was nearly bare.
The only cashier they had was watching the self serve area while another was getting carts from the parking lot. Totally unnecessary as there were plenty of carts inside. Poor employee scheduling. No wonder there were only 8 customers at 5:00 on a Tuesday.
I just left an overflowing cart at the register at Target. I learned Haven Ministries was having a nonperishables drive. I filled my cart with toiletries and cleaning/hygiene products.
There were no cashiers. My cart had at least $400+ worth of merchandise. I wasn't going to stand there and scan and bag all that. It's bad enough that I'd have to carry it out to my car. I'm retired. Luckily the 6 things I needed for myself I kept separate. I left the overflowing cart sitting there. Angered me. Instead of a large sale Target got $30. It will take hours to restock all the products. We have 3 Dollar stores on the island. I'd rather spend my money there because they have actual cashiers. I'm retired and I have plenty of time to spend my money.
Walmart
Amazon
Best Buy
Temu
eBay
Etsy
Booking.com
Allrecipes