My experience
I really liked the page they have many products, I will recommend it to my friends. What I don't like is that I have to be updating the currency type
About Tomtop
Data updated- Website
- www.tomtop.com
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 75% (282/374)
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About this business
China electronics wholesale center: professional manufacturer and wholesaler of vedio games & accessories, apple mp3/mp4 players, cell phones, wedding dresses, security products, electronic gadgets, PC accessories and more.
Written by the business, not verified by us.Is Tomtop legit?
Tomtop (www.tomtop.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 75% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Shipping takes longer than usual
The shipping takes longer than usual, but at the end the goods arrived.
Reply from Tomtop2020-09-24
Dear Tibor， I'm sorry to bring you a bad customer experience. Thanks for your order and we are sorry to hear that you still have not received the order yet. We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country. Please is there any possible to update me your order number or email address ? So that i can check the details and supply you a solution as soon as i can . Looking forward to your quick reply. Best regards, Tomtop.com
Great products from toptom
Great products from toptom always a fast delivery and properly packaged well..
Well everything was ok
Well everything was ok. As a new member it was a good experience.
the price on the email is difference in…
the price on the email is difference in the web site
Reply from Tomtop2020-08-31
Dear Harold Fung , Thanks for your order and we are sorry for all the inconvenienced. I'm sorry to bring you a bad customer experience . I have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, we must try our best to solve your problems to your satisfaction. Looking forward to your quick reply. Best regards, Tomtop.com
Aliexpress twin
The site look is complete copy of AliExpress. The good is that most goods could be ordered to come from European warehouses. My order took ~24hours to ship. Ordered product was with ok quality (not great but not that bad). The only bad thing was user manual which was written on broken English and didn't add any value. I had to watch youtube videos to assembly my bike. This is the only reason why I don't give 5 stars
Good transaction
Good transaction, very good shipping, very good prices
Portable AM/FM Stereo Radio
I I really like this portable radio. But I have a difficult time to set the stations that I want to listen to. So I decided there is only one I can listen to.
Reply from Tomtop2020-08-20
Dear France Ross , Thanks for your order and we are sorry for all the inconvenienced. First of all, I am sorry for any quality problems with your product, please do not hesitate to contact our customer service. Due to that we can not know well the details of your order. Please is there any possible to update me your order number or email address ? So that i can check the details and supply you a solution as soon as i can . We will work on answering your questions as soon as possible and be ready to help you at any time. Best regards, Tomtop.com
My item arrived on time and is value…
My item arrived on time and is value for the money
The unit i received had android 7.1.2…
The unit i received had android 7.1.2 instead of 5.1.1
Reply from Tomtop2020-08-17
Dear customer , Thanks for your order and we are sorry for all the inconvenienced. First of all, I am sorry for any problems with your product, please do not hesitate to contact our customer service. Due to that we can not know well the details of your order. Please is there any possible to update me your order number or email address ? So that i can check the details and supply you a solution as soon as i can . We will work on answering your questions as soon as possible and be ready to help you at any time. Best regards, Tomtop.com
Got what i need thanks
Good one
Good service, in time, expected produkt.
Very good experience with TOMTOP…
Very good experience with TOMTOP website. Best prices, fast shipping and refund possible when issues.
Quite good site but the app has a Pb
Quite good site but the app for IOS has a pb: Every time I hit the “tracking information” button in the TomTop App, the app shuts down
Great company with great service they…
Great company with great service they have great prices and communicate well 4 out of 5 stars
It is good service
It is good service. so far so good!
They take a long time Not satisfiedto ship the…
They take a long time to ship the products. They did not solve the problem of the Watch that I bought you Waterproof, it is damaged and I had to keep it. Were not honest with me
Reply from Tomtop2020-07-09
Dear customer , Thanks for your order and we are sorry for all the inconvenienced. First of all, I am sorry for any quality problems with your product, please do not hesitate to contact our customer service. Due to that we can not know well the details of your order. Please is there any possible to update me your order number or email address ? So that i can check the details and supply you a solution as soon as i can . We will work on answering your questions as soon as possible and be ready to help you at any time. Best regards, Tomtop.com
My Tomtop Review
It Went Fine, as Always With TomTop!
one star missing due completly to the…
one star missing due completly to the atrocious incompetence of " vaspexpresso" - local courrier , they had the package for ONE WEEK and further more delivered it on saterday !!!
Quality stuff and a trustable site
Quality stuff and and a trustable site
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