Trademark Engine

We're glad your issue was resolved quickly and that you had such a positive support experience.

Thank you for your kind review! We're pleased to hear your options were explained clearly and that you were able to find a resolution.

Thank you for your feedback. We're sorry to hear your experience has been frustrating. After reviewing your order, it appears a new, suitable specimen is needed, as the specimen previously provided may not meet the requirements for acceptance. We recently attempted to reach you by phone and left a voicemail, and we've also sent a follow-up email with additional guidance on what is needed. Please review that email, and if you have any questions, our team is here to assist.

It's wonderful to hear you were so satisfied with the support you received.

We're sorry to hear that your experience did not meet your expectations. Throughout the ordering process, we disclose that a separate Class Fee applies for each trademark class selected, in addition to the package price. We understand this can be confusing, and we apologize if that information was overlooked. The Trademark Monitoring service you mentioned is offered as a free trial and is displayed in your shopping cart before checkout, where it can be removed prior to completing your purchase. We can confirm that the monitoring subscription associated with your account has been canceled. We also see that your trademark application is currently in the Attorney Feedback stage. This means the reviewing attorney is evaluating your application and may request additional information before it can move forward. We encourage you to continue monitoring your account and respond promptly to any attorney feedback that is provided. If you choose to proceed with filing, the applicable Class Fee of $450 per class will be required before your application can be submitted to the USPTO. We again apologize if this was not seen. If you have any questions about your order or the next steps, our Customer Care team is here to help.

We're so pleased to hear that our representative was able to quickly and kindly resolve the issue for you. Thank you for sharing your positive experience! If you had anymore details to share, we would love to pass hose details onto the rep who assisted you.

We're so glad to hear that our team member was professional and efficiently resolved your issues with minimal delays. Thank you for your kind feedback!

We're sorry to hear about your experience and appreciate you bringing your concerns to our attention. At this time, we have been unable to locate your account based on the information included in your review. We requested additional information so we can investigate your concerns, and we encourage you to respond as soon as you're able. Regarding the Brand Protection Plus service you mentioned, it is offered as a free trial as part of the package you selected. After the trial period ends, the subscription renews at $199 per quarter unless canceled. With respect to the abandoned trademark application, an application may be abandoned if the USPTO issues an Office Action and a response is not received by the applicable deadline. However, because we have not yet been able to identify your account, we cannot determine what notices were received or when communications may have been sent. Once we have your order information, we will thoroughly review the communication history and provide you with a detailed explanation of what occurred. Please respond to our request for additional information so we can investigate this matter and assist you further.

We are so glad to hear about your positive experience with us! It's wonderful to know that our team could assist you and prevent a significant loss from scammers. We truly appreciate your trust and loyalty. Your kind words mean a lot to us, and we are committed to continuing to provide excellent service. Thank you for choosing us!

We're delighted to hear that you had such a positive experience and received incredibly helpful and efficient support. We appreciate you taking the time to share your feedback! We will let Joe know!

Thank you for your feedback, and we're sorry to hear your experience has been frustrating. We'd like the opportunity to review the concerns you've raised. Since we were unable to identify your account from your review, we've requested additional information through Trustpilot. Please respond to our message with your order details so we can investigate further and work toward a resolution. Thank you for following up and for providing your order information. We apologize that we were unable to locate your account initially with only your first name and appreciate you providing the additional details so we could review your concerns. After further review, we have prepared the appropriate voluntary amendment to address the entity type update and are processing it at no additional cost. The amendment has been sent for your review and signature so we can move forward with filing it. We appreciate your patience and the opportunity to resolve this matter.

We're happy to hear your request was handled smoothly and that you received such polite and patient service. We appreciate you taking the time to share your experience.

Thank you for your feedback! We're pleased to hear you received a prompt response and quick assistance. We appreciate you taking the time to share your experience.

We're truly happy to hear that Joe provided such helpful assistance. We appreciate you sharing your positive experience with us. If you had anymore details you could share, we would greatly appreciate it!

We're glad to hear your questions were answered clearly and that everything was explained in an easy-to-understand way. We appreciate you sharing your experience.

We're sorry to hear your experience did not meet your expectations. Customers have the option to opt out of the Trademark Monitoring Plus trial when reviewing their cart before entering payment information. Additionally, a reminder is sent before the trial ends, providing another opportunity to cancel before any charges are applied. Our records show that, as a courtesy, we refunded your March 2026 subscription charge of $199 and canceled your subscription. We appreciate your feedback as we continue working to improve the customer experience.

Thank you for your review! We're delighted to hear you received exceptional service across multiple orders. We truly appreciate your continued trust in Trademark Engine and your kind words.

We're grateful to hear you received proactive, attentive support and that your concerns were handled so effectively. We appreciate you taking the time to recognize your experience with Trademark Engine.

Thank you for your kind feedback! We're pleased to hear your concerns were followed through with such dedication. We appreciate you taking the time to recognize the commitment of our team.

We're delighted to hear you had such a great experience with our chat support and that your questions were resolved quickly and efficiently. We appreciate your kind words and your trust in Trademark Engine.