At Trademark Engine we strive to streamline the trademark search, filing and management process. We can help you file for USPTO trademark for as little as $99 and offer a variety of search and monitoring packages. Come test drive your Trademark Engine ...
Written by the business, not verified by us.Trademark Engine (www.trademarkengine.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing quick answers, professional support, and detailed guidance throughout the application process. People note that company representatives are extremely polite, responsive, and efficient when handling orders and answering complex questions. Many consumers consistently mention that customer service agents go above and beyond to ensure a smooth and satisfying journey. However, some customers also noted frustrating experiences regarding unexpected charges, automatic renewals, and difficulties with cancelling unwanted services. Some reviewers were not happy with subscription billing practices, feeling that communication regarding additional costs and service fees was unclear.
Auto-generated from all reviews of this business. For reference only.The attendant was very helpful and knowledgeable.
Thank you for your review! We're happy to hear you had a helpful and informative experience with our team. We appreciate your support and look forward to assisting you again in the future.
Thank you for your review! We're happy to hear you had a positive experience and appreciate your support.
I had a very good experience with Trademark Engine. As someone living in Italy, I needed to register and protect a trademark for a brand name in the United States. I initially tried to do it directly through the USPTO website, but I quickly realized that if you are not based in the U.S., you need a U.S.-licensed attorney to handle the process for you. At first, I was a bit worried because I had no idea how to find the right attorney, how the process worked, or how much it would cost. While searching online, I found Trademark Engine, and honestly, it felt like the perfect solution. The service was much more affordable than hiring an attorney directly, and they handled almost everything for me. The website was very easy to understand, and it was clear what I was purchasing and what the process involved. Within about 48 hours, my application was completed, and a few days later Trademark Engine confirmed that everything had been filed. My trademark is now filed with the USPTO, and I am just waiting for their official response. The service itself was excellent. The only issue I had was that a monitoring subscription had been activated by mistake, and I wanted to cancel it and request a refund. However, this was resolved very quickly. I contacted their support team through chat, and they replied literally in less than a minute. They explained that the cancellation had to be verified by phone, so they called me and simply confirmed that I was the person requesting the cancellation. Right after the call, I received an email confirming both the subscription cancellation and the refund. My case was handled by Heather, and my order number was 400052. She resolved everything with incredible kindness, professionalism, and speed. Overall, I highly recommend Trademark Engine, especially for anyone living outside the United States who needs to register a trademark in the U.S. quickly, easily, and without the stress of trying to figure everything out alone.
Thank you for taking the time to share such a thoughtful review! We're delighted to hear your trademark filing experience was smooth and that Heather was able to quickly resolve your subscription request. We appreciate your trust in us and wish you the very best with your trademark application.
David was friendly, prompt and helpful.
Thank you for your review! We're glad David provided friendly, prompt, and helpful service. We appreciate your support!
The customer service representative was fine. However, what I despise from Trademark Engine is that they 'gave' me a "free 3-month trial" to their 'Trademark Monitoring subscription service" for $199 per quarter. I processed 6 trademarks with them this year. They make it impossible to cancel what you DID NOT order through their portal, saying you must call to STOP the subscription you did not order and do not want (in our case). This upsell mentality is deeply-engrained in their service sales processes - and I despise it. Even when I called (from Europe) to cancel, the rep was still trying to upsell me. Luckily they "cancelled" my "subscriptions" during the call, so it is settled. I will likely look elsewhere for future trademark services.
Thank you for your feedback. We appreciate you recognizing the assistance you received from our representative. We were unable to locate an account using your first name only and have requested additional information through Trustpilot so we can review your experience. Customers have the option to opt out of the free trial during checkout. We appreciate your feedback and look forward to learning more.
Very quick response. Solved my problem immediately. Positive and constructive - great service
Thank you for your wonderful feedback! We're pleased we could respond quickly and resolve your questions. We appreciate your support!
Thank you for your review! We're delighted to hear you had an outstanding customer service experience. We appreciate your support!
Thank you for protecting Daniel Ose's trademark catch frazes otoant by Daniel D Ose, catch frazes, frazes, and explaining to me what I need to do.
Thank you for your review! We're glad we could help explain the process and assist you with your trademark journey. We appreciate your trust in us.
A+ Customer Service & Professionalism from Ms.Heather def will revisit as needed & recommend others based on Trademark A+ Services & A+ Ms. Heather plz consider Heather for a Advancement/Bonus/Raise! ThankU Carpe Vitam! EK-
Thank you for your wonderful review! We're thrilled to hear you had such a positive experience. We truly appreciate your recommendation and your support, and we look forward to assisting you again whenever you need us.
App is not great It added a subscription that was not authorized. However, it should be resolved in a day or so. If im able will update and move stats up. Just keep an eye on your account for mishaps.
We're sorry to hear there was confusion regarding the subscription. During checkout, the optional subscription can be declined, and if you do enroll in the free trial, you also have the opportunity to cancel before the trial period ends to avoid being charged. We're glad to hear your concern is being resolved, and we appreciate you giving us the chance to make it right.
Your system says the application was signed 10 days ago but you sent a signature request today? logging in, it says its needs a signature but when you click on the sign now link it confirms that it was signed 10 days ago! so: 1st, why the heck is it hung up? 2nd, why did it take 10 days to flag a issue?
I apologize for the confusion. I checked your order and can confirm there isn't an issue or delay with your application. While we recommend notifying us once you've signed so we can expedite the filing process, your order has remained on track. I also see the agent you spoke with has already notified our team to proceed with your filing. The "Signature Required" status will continue to display until the application has been filed, even if your signature was completed earlier. This is normal, though I understand how it could be misleading. Thank you for your patience as we complete the filing process.
Thank you for your wonderful review! We're so glad you had a great experience. We truly appreciate your support!
Thank you for your review! We're happy to hear Ben made such a great impression. We appreciate your support!
Thank you for your feedback! We're glad we could be helpful and appreciate you taking the time to share your experience.
Best customer support. Thanks Casey
We're glad you had a great experience with our customer support team and appreciate your feedback.
Joe responded very kindly and professionally.
Thank you for your feedback. We're pleased you had a positive experience and appreciate your support.
Called to make changes to a subscription, was expecting it to be difficult however the customer service agent I spoke with was very courteous and processed my request effortlessly. Thank you.
Thank you for your feedback. We're pleased we could make the process simple and assist with your request efficiently.
Customer Service member was extremely helpful. Answered all questions while providing the information I needed. She did good!
We appreciate you taking the time to share your experience and are glad we could assist you. Thank you for choosing our services!
Hang up while am asking questions of your services .
We're sorry to hear this happened. Being disconnected while trying to get answers is understandably frustrating, and that's not the experience we want anyone to have. We appreciate you bringing this to our attention and will share your feedback with our team so we can improve. Thank you for taking the time to let us know.
Your representative was incredibly polite, he consistently stopped talking when I talked to allow me to go first, and this was great cause I was very nervous about finances. He helped me pause my account and sent confirmation and he helped me cancel two subscriptions very helpful, very polite and very knowledgeable.
Thank you for your feedback. We're pleased we could provide the support and guidance you needed and help resolve your concerns. We appreciate your trust in our team.
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