At Trademark Engine we strive to streamline the trademark search, filing and management process. We can help you file for USPTO trademark for as little as $99 and offer a variety of search and monitoring packages. Come test drive your Trademark Engine ...
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Is Trademark Engine legit?
Trademark Engine (www.trademarkengine.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for providing quick answers, professional support, and detailed guidance throughout the application process. People note that company representatives are extremely polite, responsive, and efficient when handling orders and answering complex questions. Many consumers consistently mention that customer service agents go above and beyond to ensure a smooth and satisfying journey.
However, some customers also noted frustrating experiences regarding unexpected charges, automatic renewals, and difficulties with cancelling unwanted services. Some reviewers were not happy with subscription billing practices, feeling that communication regarding additional costs and service fees was unclear.
Auto-generated from all reviews of this business. For reference only.
Don’t use this Company paid for the service to find out they double billed. Called them and they said that h yeah it is an extra 450.00. Further when you go thru and select the service at the end pay the Total Bill to wake up to find 2 charges on the bill. They don’t speak English or understand keep you on the phone trying to keep you from not canceling. Crappy Company lying deceitful thieves
Reply from Trademark Engine2026-06-15
We're sorry to hear that you were dissatisfied with your experience.
We would like to clarify that all fees associated with the trademark filing process are disclosed during the ordering process and again at checkout before any payment is submitted. We advertise "+ Applicable Fees" during the package selection screen, and breakdown what those fees are in the fine print throughout the ordering process. The additional amount you referenced includes the mandatory USPTO government filing fee, which applies (per class) whether you file a trademark yourself, hire an attorney, or use a filing service. And the Swyft Legal attorney fee (per class). The government fees are not imposed by our company and are required to submit a trademark application.
We also want to address your comments regarding our customer service team. While English may not be the first language of some of our representatives, they are dedicated professionals who work hard to assist our customers and provide accurate information throughout the filing process. When assisting with cancellation, they do their best to educate our customers on what a service is and how it can benefit them, but will honor your requests and cancel any unwanted services.
If you have any additional questions or comments, we would be happy to review the details with you. If you could respond to our request for more information, we hope to locate your account and review any other concerns you have with you directly.
Thank you for your feedback.
Thank you for your 5-star review, Donald! We're delighted to hear you received excellent customer service. If you'd like to share any additional details about your experience, we'd love to recognize the team member who assisted you
Thank you for your 5-star review, Bill! We're glad to hear our team was helpful. If you have a moment, we'd love to learn more about your experience so we can recognize the team member who assisted you.
He was amazing, professional and helpful. He was a blessing!
Reply from Trademark Engine2026-06-15
Thank you for your wonderful review, Angie! We're thrilled to hear that your representative was professional, helpful, and made such a positive impact on your experience. If you'd like to share any additional details, we'd love the opportunity to recognize them for their outstanding service.
The process is taking longer than if I were to do it myself. It was helpful that they had a breakdown of the classes to file under, but, with how long it’s taking, I wonder if I couldn’t just do it myself. Since I’ve been given no clear timeframe for when the application might be finished (Anytime I ask, I am told they can’t tell how long it will take and they can’t give me any example of how long it has taken in the past), it is difficult to have a clear picture of what is being done.
Reply from Trademark Engine2026-06-16
We understand that waiting for your application to be filed can be frustrating.
When placing an order, customers can choose between our standard and expedited processing options. In this case, the standard processing service was selected, and your application is being handled within the timeframe associated with that option. Customers who need faster turnaround may choose an expedited service at checkout.
While it is certainly possible to file a trademark application independently, many customers choose our service for assistance with trademark classification and application preparation.
We appreciate your business and encourage you to contact our support team if you have any questions about your order status or processing timeline.
Thank you for your feedback, Marie! We're honored that you recognized our professionalism, ethical standards, and expertise. We'd love to hear more about your experience so we can share your kind words with our team.
Joe helped me with the final step of USPTO Trademark filing which was providing a SOU specimen. I was having a lot of trouble and he was very patienct, staying n the phone to talk me though it, refusing to give up. He even stayed a few minutes past his normal work hours.
Reply from Trademark Engine2026-06-15
We're so glad to hear our team provided such dedicated support with your USPTO Trademark filing. We appreciate you sharing your positive experience!
Rio The Trademark Engine's Rep listened, answered every question I had and actually pointed out where to go to complete the intake form! He was a life-saver!
Reply from Trademark Engine2026-06-15
We are so happy to hear our team provided excellent support and guidance. Thank you for your wonderful feedback!
The person I talked to was very pleasant and patient.
Reply from Trademark Engine2026-06-15
Thank you for the 5-star review, George! We're glad to hear our representative was pleasant and patient while assisting you. If you have a moment, we'd appreciate any additional details about your interaction so we can recognize their excellent service.
Thank you for your 5-star review, Taben! We're pleased to hear that Ben was able to resolve your concerns quickly and courteously. We'll be sure to share your feedback with him, and we'd love to hear any additional details about your experience.
The overall experience was frustrating and unnecessarily complicated. It was often unclear what services were included, which options were essential, and what additional costs might apply. Managing subscriptions and account setting felt far less straight forward than expected, Based on this experience, I would be reluctant to use the platform again or recommend it to others in my network.
Reply from Trademark Engine2026-06-11
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Unfortunately, we were unable to locate an order using the name provided in this review. We have requested additional information through Trustpilot so we can review your account, better understand your concerns, and assist further.
Edit:
Thank you for providing additional information. We attempted to locate your account using the email address, name, and order number provided but were unable to find a matching order in our system. Please verify that the business you worked with was Trademark Engine and, if so, provide any additional details that may help us locate your account and review your concerns.
First, you signed me up for a 450$ dollar subscription I didn’t ask for.
Then, when I called your rep to cancel, Heather, she assured me it was canceled and would not charge my card. This was not true. I was charged
Order ID number 402552
Reply from Trademark Engine2026-06-11
We apologize for the misunderstanding.
The $450 charge is a mandatory filing fee charged per class and is not tied to any subscription.
We do see that you spoke with Heather regarding cancellation of your Trademark Monitoring Plus subscription. Heather correctly advised that no charges for that subscription would be attempted, as the subscription was successfully canceled.
The charge you are referencing is the filing fee associated with your trademark application, not a subscription charge. We apologize for any confusion this may have caused.
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