Venum is a manufacturer apparel and equipment for various martial arts, combat sports and fitness including cross training, mixed martial arts, boxing, muay thai, brazilian jiu-jitsu or karate.
Written by the business, not verified by us.Venum (www.venum.com) has a 3.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 32% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
Reviewers had a great experience with this company. Shoppers consistently emphasize the exceptional quality of the items, noting that materials are strong, comfortable, and hold up well over time. Buyers also appreciate the fast delivery service, stating that packages consistently arrive on time and in flawless condition. However, some reviewers were not happy with unexpected sizing discrepancies, mentioning that certain garments fit much smaller than the standard guide. A few individuals experienced notable difficulties with international return costs and high shipping fees. Consumers additionally pointed out occasional delivery delays and communication hurdles when seeking assistance from support teams.
Auto-generated from all reviews of this business. For reference only.Very bad experience,ordering is easy,but returning from the uk cost me £20,and the refund was not even the same as I had spent,altogether about £30 worse off!their sizes are smaller than everyone else’s,hence had to return,if you are a men’s medium,then you need to order a large! Will not be using again! Dissatisfied
Sizing runs small so had to return shorts and top which is very lightweight , cost £20 p&p , which was cheapest option , had no commutation whatsoever , and only partial refund as item had gone down in price , which is outrageous as i should of received what i paid ! Will never use this company again !
Bad service, they misplaced my return shipment even though I provided them with a shipping label. And are now refusing me my refund or any other assistance. Very disappointing from a company this size. Makes me not want to by gear from them anymore in the future if this is how they treat loyal clients!
I made an order of Venum gloves on sale. They cancelled my order because they had none left and told me i have to wait get my money back and its been 1 week and still nothing. 2 days later after cancelling my order they took away the sale on the glove and suddenly by a miracle they had the glove in the storage. NICE!
They claimed that the ordered gloves were delivered, however I did not receive the product. To open a case they ask for your ID (front & back) which for obvious reasons I do not want to provide. Calling and emailing results in a very aggressive contact. Very bad experience, never again. Btw: calling from Belgium means you can only be helped in French.
I have several of these tights and I love them, best material, comfortable and durable.
AVOID!!! Terrible experience with Venum. I ordered a hoodie from the Venum UK site, but when I tried to return it I was told I had to ship it back to France at my own expense. No prepaid label, no clear instructions, and customer service was completely unhelpful. Royal Mail quoted £22 to return a £30 hoodie, which is ridiculous. At that point it’s basically impossible to return without losing most of your money. I ended up donating the hoodie to charity instead. If you’re in the UK, be aware: returning anything to Venum is a nightmare and may cost almost as much as the product itself. Avoid the hassle and buy from a brand that actually supports its customers.
Deceiving, I specifically googled for Australia, the google ad had venum Australia, I clicked the link, purchased items, wasn’t until after check out that it told me I had been charged in USD and then on an order confirmation email, was told it was ‘venum Asia’ who was shipping the order, replied to the email address in the order confirmation which automatically sent it to venum Europe who then re directed me back to venum Asia who didn’t reply to my request for a refund until after they sent shipping details and then proceeded to tell me they couldn’t refund because they shipped the item. When I send them screen shots of all the evidence they then tried to gaslight me into thinking they were transparent on their Asian website which they weren’t! Unbelievably unhappy Do not purchase from them!!
If I could give zero stars, I would. Absolutely disgraceful company. I will never order a single thing from them again. They sent my items to the wrong address and then completely refused to help fix their own mistake. I was actually told to go and knock on the door to retrieve it myself. I explained that I live eight hours away, so that’s obviously not possible, and they still wouldn’t lift a finger to help. Customer service was useless from start to finish — dismissive, unhelpful, and clearly not interested once they had my money. The only reason I’m not completely out of pocket is because my bank stepped in and refunded me. I rarely leave reviews, but this company is an absolute shambles. Easily the worst experience I’ve ever had buying anything online. Avoid at all costs. Only reason I'm leaving this review is to help people who are in the same boat. Go to your bank and get a charge back. Venom won't help but my bank got my money back
I placed a large order, and they forgot to include one of the two mouthguards. After contacting them, they were rude and didn't offer a solution. So I never received my mouthguard. It's not a problem for me, just not fair that you forgot to include it with a large order. This is such a shame!
Worst customer service EVER! No returns on rash guards no matter what! Their sizes are completely off and if you try an exchange you can’t get them to exchange it! I was a recurring customer never buying from Venum again!
Dreadful, do not purchase from this company. Completely failed to deliver what I ordered and then refused even to refund me unless I jumped through all sorts of hoops and time consuming processes. Awful customer service.
I have about 24 back and forth emails with their completely useless and unhelpful customer service. I had to pay £9 to ship my own return back and despite it being lost by Royal Mail they refuse to cooperate or refund. My money has been locked for over a month. They are clearly not compliant with consumer laws and I will never buy from this company again.
If you live in Canada, DO NOT PURCHASE. They do not accept exchanges, and any returns are at your cost. Once you build duties into that, you've just paid more than the item is worth. Plus, I followed their return/exchange policies online and never heard back from the company. Overall, average experience to competitors.
J’ai commander les gants de Sparring mma Venum Impact Evo Scales en marron et je suis surpris de la qualité du produit ils sont résistant et esthétique Je ne suis pas déçus
Ordered two shirts to start. They arrived, one look out of the box and could tell they were at least 2 sizes too small. Asked for an exchange the same day they were received. Company said no returns despite the fact they were new, unworn with tags on and just delivered. Very unethical company to not take accountability for garments not as advertised and then deny exchange.
Great products. Customer service is also extremely helpful when we had an issue.
I got the contender 2.0 in lavender grey. I love it sooo much and I will be buying more Gi from here. I ordered a second Gi from another company off of Amazon and the Venmo was much more comfortable. I only wish the reviews were accessible to customers. I would’ve bought one much sooner if I seen reviews first
Great products, fast shipping, smooth transaction
Does not honor the 2 hour window for cancellation stated on their website. I was told my rep cancellations only apply to customized orders. That’s not said in any portion of their policy. I’ve included the exact wording from their website below. “If you notice that you made a mistake with your order, you may cancel your order within two hours by requesting a cancellation via Customer Service.”
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