I love Vivosun because all of their…
I love Vivosun because all of their products does exactly what they are being promoted to do, the best....
We at VIVOSUN are passionate growers. We founded VIVOSUN over ten years ago in Los Angeles and have become the leading online retailer of indoor gardening products because we know what it takes to be a successful grower. Our products are designed to ensure that everyone can grow like a professional, regardless of experience. Our unique, patented technology simplifies the science of growing, and our line of smart products creates the perfect environment for any plant.At our LA headquarters, we continue to test and refine our products so we can offer the quality our customers expect. We pursue design and quality backed by the highest knowledge in material sciences that ensure our customers the best results. Simply, we love what we grow.
Written by the business, not verified by us.VIVOSUN (www.vivosun.com) has a 4.5 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality, reliability, and excellent performance of the growing equipment, tents, and various accessories. Many consumers note that the purchasing process is very smooth, while delivery times are consistently fast and efficient. However, some people mentioned experiencing frustrating issues with customer support failing to properly respond to emails or resolve problems. Other reviewers noted occasional equipment flaws, such as smart controllers being difficult to connect to networks or items arriving damaged during transit. These occasional setbacks created minor inconveniences for a small group of users during their setup process.
Auto-generated from all reviews of this business. For reference only.I love Vivosun because all of their products does exactly what they are being promoted to do, the best....
Ordering and delivery was smooth and easy
I have had to ask for support several times. Each time they have gone over and beyond to help. For instance, I broke a corner piece of my hydroponic system. Uh oh. I tried like pieces, but none fully worked. I reached out. For nominal cost plus shipping, I got the piece. I get all my plant needs from Vivosun. Plant food, starter kits, tents, and it all goes perfectly. Great high quality products. Great customer and delivery service. Give them a try.
nice!!!!!!
My questions were taken care of promptly The experience was excellent customer service
Was glad to see vivo summer is allowing customers to interact with them and the purchase of an item or in a manufacturing of it looking forward to getting my seedling machine kind of excited you have never had an issue
V cure seemed to work well. First round. I’m not sure about the glass door. I kinda want to see something a little more industrialized. But over all good product.
I ordered a couple of times now. They have great customer service who are willing to go the extra distance for their customers
Fast quick service on product issues and standing behind there products. A +
Vivosun has exceptional customer service. They make sure all my needs are met when it comes to growing or product problems.
Great products at great prices. Highly recommend.
Delivered using marked and branded boxes. Now everyone gets to see what was delivered. Discretion is important.
Dear Customer, Thank you for sharing your feedback. We sincerely apologize for the concern caused by the packaging. We understand that discretion is important and that we respect our customers’ privacy. We appreciate you bringing this matter to our attention, and we will take your feedback into consideration as we continue working to improve our packaging solutions. Thank you again for your feedback and for helping us improve our customer experience. Best regards, Customer Service Team
Very happy with my purchases top quality through-out.
Very fast delivery and very secure packaging. Installation was easy to do.
Quick response to my email and going above and beyond to make things better. Thanks for the input.
Costumer service has been great, I’m not a big fan of their fans they have replaced 3 of them with no problem and I hate that I can buy VIVOSUN products on Amazon and it’s cheaper because of shipping
My wife bought me a 2x4 tent for Christmas and my eyes lit up! Couldn't wait to try it and it exceeded every measure of success. I cannot wait to start growing again soon. I only look for Vivosun products now. Super happy!
My second grow, compared to my first grow are just not even close. First grow, lots of stuff bought from Walmart or Home Depot. Lights, soil, pots. Basic sink water with no PH checking. Then jump to my second grow. With nice tent, lights, fans, air filter, proper nutrition.. you just CAN'T beat that. Thank you Vivosun.
204 reviews matching