We at VIVOSUN are passionate growers. We founded VIVOSUN over ten years ago in Los Angeles and have become the leading online retailer of indoor gardening products because we know what it takes to be a successful grower. Our products are designed to ensure that everyone can grow like a professional, regardless of experience. Our unique, patented technology simplifies the science of growing, and our line of smart products creates the perfect environment for any plant.At our LA headquarters, we continue to test and refine our products so we can offer the quality our customers expect. We pursue design and quality backed by the highest knowledge in material sciences that ensure our customers the best results. Simply, we love what we grow.
Written by the business, not verified by us.
Is VIVOSUN legit?
VIVOSUN (www.vivosun.com) has a 4.5 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality, reliability, and excellent performance of the growing equipment, tents, and various accessories. Many consumers note that the purchasing process is very smooth, while delivery times are consistently fast and efficient.
However, some people mentioned experiencing frustrating issues with customer support failing to properly respond to emails or resolve problems. Other reviewers noted occasional equipment flaws, such as smart controllers being difficult to connect to networks or items arriving damaged during transit. These occasional setbacks created minor inconveniences for a small group of users during their setup process.
Auto-generated from all reviews of this business. For reference only.
Items are priced far apart when buying via app or via website.
Reply from VIVOSUN2026-07-29
Dear Customer,
Thank you for sharing your feedback.
We understand your concern regarding the price differences you noticed. Product prices may vary from time to time due to promotional activities, special offers, and updates across different shopping channels.
We appreciate you bringing this to our attention and value your feedback. We will continue working to provide a consistent and better shopping experience for our customers.
Customer Service Team
The site is easy to navigate, not cluttered with useless advertisements. Easy to find and clearly written product information. You know exactly what you are buying. Shipment is quick, you don't have to wait long for everything you bought.
Good equipment. I’ve been running 3 tents for about 2 years. 2 200 watt lights in a 3x3 and a 2x2 for clones. Also have a 4x4 with a 400 watt light. Had an issue one time with one of the controllers and they took care of it no problem! Zero issues other than the one controller not connecting to Wi-Fi. Really happy with all the purchases I have made from VIVOSUN.
As long as you buy from the actual company direct they are fantastic. Great products. If you buy off Amazon do not expect the same thing. They deliver fast and i have had no problems at all. The customer service is decent enough.
I ordered my V-Cure and it was on back order. When I finally received my machine the glass on the door was shattered. VIVOSUN started the return process of a replacement machine. I had to wait for another V-Cure because they were on back order. When I received my replacement V-Cure everything was and the machine worked as intended.
Product instructions were sub par. I couldn't get everything dialed in. So, didn't get to use it.
When received the zipper on the tent came off track and couldn't use.)Customer service did replace it).
Reply from VIVOSUN2026-07-28
Dear Customer,
Thank you for sharing your feedback with us. We sincerely apologize for the difficulties you experienced with the product instructions and the tent zipper issue.
We understand how frustrating it must have been not being able to get everything set up and running as expected. We’re glad our customer service team was able to assist and provide a replacement for the tent.
Thank you again for your feedback and for giving us the opportunity to make things right. We truly appreciate your support and hope your replacement provides a much better experience
Best regards,
Customer Service Team
The tent was easy to assemble and other equipment very good and plants growing well. My only suggestion is to make the print in the instructions bigger for people like me with poor eyesight. I have recommended your products to others.
Still waiting on a replacement or refund a year later
Still siting on a replacement or refund a year later after spending 16k with their brand.. should’ve went to ac infinity
Reply from VIVOSUN2026-07-28
Dear Customer,
We sincerely apologize for the inconvenience and frustration you have experienced.
We would like to clarify that we sent you an email on January 25, but we did not receive any response from you. We also reached out to you again yesterday to follow up on this matter.
Could you please check your inbox (and spam/junk folder) and reply to our latest email so we can continue assisting you and work toward a resolution as soon as possible?
Thank you for your patience, and we look forward to hearing from you.
Best regards,
Customer Service Team
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