We at VIVOSUN are passionate growers. We founded VIVOSUN over ten years ago in Los Angeles and have become the leading online retailer of indoor gardening products because we know what it takes to be a successful grower. Our products are designed to ensure that everyone can grow like a professional, regardless of experience. Our unique, patented technology simplifies the science of growing, and our line of smart products creates the perfect environment for any plant.At our LA headquarters, we continue to test and refine our products so we can offer the quality our customers expect. We pursue design and quality backed by the highest knowledge in material sciences that ensure our customers the best results. Simply, we love what we grow.
Written by the business, not verified by us.VIVOSUN (www.vivosun.com) has a 4.5 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality, reliability, and excellent performance of the growing equipment, tents, and various accessories. Many consumers note that the purchasing process is very smooth, while delivery times are consistently fast and efficient. However, some people mentioned experiencing frustrating issues with customer support failing to properly respond to emails or resolve problems. Other reviewers noted occasional equipment flaws, such as smart controllers being difficult to connect to networks or items arriving damaged during transit. These occasional setbacks created minor inconveniences for a small group of users during their setup process.
Auto-generated from all reviews of this business. For reference only.Thanks VIVOSUN the intelligence this machine has is extremely precise and works in every environment automation and app use is easy to set up I’m extremely impressed if this product had a exhausting outlet for odours with a full loop system it would be the ultimate product delivery quick quality perfect and I’m a greatful customer thanks again
Man bought my first Indoor tent 2x4 AI set up and am well satisfied with the results of everything. The only complaint is the regular camera wifi is weak when my tent is zipped shut my camera won't connect but if I unzip it it connects great but love Vivosun I will continue purchasing and highly recommend anyone looking to get in to indoor growing for all you growing needs.
Always fast shipping. Good customer service and overall always fire products
Everything wrks great and got it at a great price to ill def be buyin more vivosun products soon
I bought several products from this company and have been thoroughly satisfied with my purchases. The only two gripes that I have is that their instruction manuals need to go a little more in depth on assembly and usage and their humidity domes on their seed starters need to be a little bit more durable as the postal service can be a little bit rough on some of the stuff getting it to you. Other than that, the quality of all other merchandise I have purchased has been top notch and works really well in my opinion, enough so that I still give them five stars.
The fertilizers worked great what a difference it's making to my plants. I would very much recommend this product give it a try
Can't complain except the package could be more low-key, its legal but it's still none of my neighbors business if I grow
Can never get ahold of any customer service my VCure front glass shattered just by closing the door sent an email still haven't gotten any response from vivosun your customer service is horrible
Dear Customer, We would like to inform you that we have already replied to your email regarding your VCure front glass issue. Our response was sent to the email address you provided. Please kindly check your inbox and also your spam/junk folder, as sometimes emails may be filtered automatically. If you have not received our previous reply, please check again or review your email settings to ensure our message can be received successfully. Thank you for your attention. Best regards, VIVOSUN Customer Service
When you need help they are quick to respond with any questions. The delivery was extremely quick.
Every experience with Vivosun is top tier service! thanks for everything to great gear and great service!
Ease of use ease of ordering delivery and setup
This is still $1000 experiment for me. People have been drying and curing their herbs for millennia without a device like this. There are things I’d like to see changed like better trays, but overall it seems to function… Well. I’m still comparing between material from the box and material from the open air.
What I ordered arrived early, and was filled correctly
Everything works great and always comes on time
Overall the majority of what I purchased is great. I did have issues with the new Aerolab pH measuring pen but VIVOSUN was very prompt providing me a refund. Very good customer service.
Quality, affordable, great service!
The fan doesn’t work but I didn’t want to send it back
Dear Customer, We are sorry to hear that the fan is not working properly. We would like to help you resolve this issue and make sure you have a satisfactory solution. Could you please contact our customer service team at [email protected] and provide the following information? Your order number A short description of the issue you are experiencing A video showing the problem with the fan This will help our team better understand the situation and provide you with the most appropriate assistance as soon as possible. We appreciate your feedback and look forward to helping you. Best regards, Customer Service Team
The app is easy to use. I had issues with my order or my delivery. The entire set up is great.
Very helpful, love the V-Cure Works Awesome!
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