About Wherelight
Data updated- Website
- www.wherelight.com
- Category
- Health & Medical
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 99% (310/314)
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About this business
wherelight.com offers prescription glasses online at an incredibly low price. Buy quality chic eyeglasses on wherelight.com
Written by the business, not verified by us.Is Wherelight legit?
Wherelight (www.wherelight.com) has a 3.1 out of 5 rating on OK.one, based on 878 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently share that the frames are stylish, lightweight, comfortable, and available in various unique designs that consistently receive numerous daily compliments from people around them. Many consumers truly appreciate the incredibly affordable prices and excellent overall value offered compared to alternative online shopping options currently available. Some reviewers were not happy with prescription accuracy, noting that certain customized lenses caused discomfort or incorrect vision corrections. A few individuals also mentioned experiencing unexpected shipping delivery delays or frustrating technical issues regarding transitional lens coloring failing to change properly outdoors.
Auto-generated from all reviews of this business. For reference only.What people say
Best Glasses Site Ever!
Absolutely love this website and the glasses are high quality and super cute. I get tons of compliments. I don't buy glasses anywhere else.
Difficulties in the understanding of…
Difficulties in the understanding of prescription choices as they aren't clear to my doctors prescription.
Reply from Wherelight2025-10-20
We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please tell us the order number and send it to our email so that we can better assist you. And please reply us as soon as possible. Thank you for your understanding and support! Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
The response to questions is very fast…
The response to questions is very fast and accurate
I love my glasses
I love my glasses! Just received them today and they look amazing! Great price and they look sturdy. Very comfy!
I purchased 6 pair and have loved all…
I purchased 6 pair and have loved all of them. My prescription is perfect on all of them. None of them have cheap, flimsy frames. So many fun options! I've already got several more pairs that I have saved for my next purchase.
lots of fun inexpensive glasses
Jis receved my order and i must say the…
Really appreciate the quick respinse and recovery
Reply from Wherelight2025-10-09
We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please tell us the order number and send it to our email so that we can better assist you. And please reply us as soon as possible. Thank you for your understanding and support! Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
love them and their products
Great glasses
Great glasses, super comfortable and light. Wore them today to a baseball game at least a dozen people told me how cute my glasses were. Also, I have ordered from other online eye glass companies, Wherelight is the best and easiest to see out of, so I think they are on point in their production of lenses.
Beware Poor Quality but exceptional Customer Service ..
Exceptional Customer Service.... Quality, not so much !! I ordered from Wherelight for the first time a few months back. My glasses broke within a few weeks. I was very disappointed. I got a hold of Customer Service and Phyllis was exceptional. They replaced my glasses for no charge. A few more months have passed and these new frames are bubbling and peeling!!!! What have i done to deserve this ?? I have never had this kind of problem with any other glasses i have purchased elsewhere. These frames are also very flimsy and arms will not tighten when i use one of those tiny screwdrivers. UPDATE. Wherelight is replacing my glasses at no cost to me. They absolutely do stand behind their product. Thank you again for your excellent customer service!!! Outstanding!!
Reply from Wherelight2025-09-26
Thank you for your honest review. While we're pleased that Phyllis provided exceptional service, we are deeply disappointed to learn that our product has failed you twice. This is not the experience we want for any of our customers. Your comments about the frames "bubbling and peeling" are a serious concern for our quality control team. We are already looking into this specific model based on your feedback. We are reaching out to you directly via private message right now to get your order details and arrange for a full refund or a replacement with a different, more durable frame line at no cost to you. We are committed to finding a solution that works for you. Thank you for holding us to a higher standard. Best regards, Customer Service Team
10/10!
I have ordered from WhereLight for YEARS and have almost never been disappointed. Everyone is always asking me where I get my glasses and the selection and prices cannot be beat.
My regular glasses are great I love…
My regular glasses are great I love them but my sunglasses the tent on them is streaked and you can’t see out of them.
Reply from Wherelight2025-09-19
We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please tell us the order number and send it to our email so that we can better assist you. And please reply us as soon as possible. Thank you for your understanding and support! Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
Received glasses quickly
Received glasses quickly! These glasses are so fly!!! They are so sophisticated and look very expensive ! I will always use Wherelight now that l have found them!!!
I always use Wherelight to get my…
I always use Wherelight to get my glasses. Once you go snazzy with glasses it's hard to go back. They are amazing value for money and always having so much choice
There so cute.
Absolutely love them!
Great lenses,product took a very long time to ship & get delivered but they were packed very nicely.
I hate them.
Reply from Wherelight2025-08-28
We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please tell us the reason why you want to return glasses and send it to our email so that we can better assist you. And please reply us as soon as possible. Thank you for your understanding and support! Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team
Colorful frame
My frame is beautiful
love wherelight
easy to add script. easy order. great prices, fast shipping. ya really cant ask for more
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