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Health & Medical

Wherelight

Claimed

878 reviews

3.1878 reviews
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About Wherelight

Data updated
Website
www.wherelight.com
Category
Health & Medical
Location
China
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
99% (310/314)
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About this business

wherelight.com offers prescription glasses online at an incredibly low price. Buy quality chic eyeglasses on wherelight.com

Written by the business, not verified by us.

Is Wherelight legit?

Wherelight (www.wherelight.com) has a 3.1 out of 5 rating on OK.one, based on 878 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently share that the frames are stylish, lightweight, comfortable, and available in various unique designs that consistently receive numerous daily compliments from people around them. Many consumers truly appreciate the incredibly affordable prices and excellent overall value offered compared to alternative online shopping options currently available. Some reviewers were not happy with prescription accuracy, noting that certain customized lenses caused discomfort or incorrect vision corrections. A few individuals also mentioned experiencing unexpected shipping delivery delays or frustrating technical issues regarding transitional lens coloring failing to change properly outdoors.

Auto-generated from all reviews of this business. For reference only.

What people say

From unhappy to Ecstatic

I had a bad experience with WhereLight and I had almost written them off when a lovely girl in customer service reached out to me to resolve the issue. Not only did she make up for the bad interaction but she then went above and beyond to make sure I was completely satisfied with the end result. I went from disappointment to ecstatic getting a brand new pair of glasses that was better than I could have hoped for. I would highly recommend their glasses as well as their customer service support.

Absolutely in love with these glasses!

Absolutely in love with these glasses! These WhereLight frames are not only stylish but also make me feel bold and confident! The cat-eye shape with jeweled details is a true statement piece. They’re lightweight, comfortable, and great quality. I’ve received so many compliments. Definitely buying from here again!

This is my second time ordering from…

This is my second time ordering from here and each time I've ordered it haven't had any issues. My friends have started to order from here because they loved my glasses so much and the fact that they were prescription bifocals and you couldn't tell. And I will be ordering more really soon.

Horrible prescription glasses

Horrible prescription glasses! Made my vision worse! Meaning I couldn’t see out of my glasses! I am extremely disappointed and I don’t think I’m even going to get my money back! The English on their website for refunds is completely incorrect. I wish I never even used this website. My faith in getting good glasses from them is never. I want a FULL refund! This is a total scam! Rip off! Give me my money back and stop making prescription glasses!!!

Reply from Wherelight2025-05-22

Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please take photo of your original prescription and send it to our email so that we can better assist you. Thank you for your understanding and support! Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team

Excellent customer service.

I’ve purchased several pairs of glasses from where light all the prescriptions have been accurate. The website is easy to use all my frames have fit like expected. The last pair I ordered I entered the prescription wrong and received an email. The problem was corrected. I will never order glasses anywhere else.

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