For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Health & Medical

Wherelight

Claimed

878 reviews

3.1878 reviews
Write a review

About Wherelight

Data updated
Website
www.wherelight.com
Category
Health & Medical
Location
China
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
99% (310/314)
Do you own Wherelight? Claim this profile for free and start replying to reviews.

About this business

wherelight.com offers prescription glasses online at an incredibly low price. Buy quality chic eyeglasses on wherelight.com

Written by the business, not verified by us.

Is Wherelight legit?

Wherelight (www.wherelight.com) has a 3.1 out of 5 rating on OK.one, based on 878 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently share that the frames are stylish, lightweight, comfortable, and available in various unique designs that consistently receive numerous daily compliments from people around them. Many consumers truly appreciate the incredibly affordable prices and excellent overall value offered compared to alternative online shopping options currently available. Some reviewers were not happy with prescription accuracy, noting that certain customized lenses caused discomfort or incorrect vision corrections. A few individuals also mentioned experiencing unexpected shipping delivery delays or frustrating technical issues regarding transitional lens coloring failing to change properly outdoors.

Auto-generated from all reviews of this business. For reference only.

What people say

I ordered approximately 6 pairs of…

I ordered approximately 6 pairs of glasses, three regular and three sunglasses. I am very pleased with my selections. The prescription is right on point I was a little concerned since I have to wear progressive lenses. Not to mention, these glasses look great on me. I have been telling people about this site. I highly recommend Wherelight. I’ve been a loyal customer for about five years now.

Fantastic Service

Processing takes 7-9 days. Ships from outside US but came very quickly considering, even with standard shipping. When I had a problem with my frames, service responded quickly and was very helpful rectifying the situation. The service person I spoke to helped me replace my frames with a different pair at no cost. Points system is awesome and I got a lot of accessories for my glasses with them. WhereLight is not only legit, the glasses are inexpensive and their service team is excellent.

Glasses broke in less than 2 days

Glasses broke in less than 2 days. Not a good quality would not recommend

Reply from Wherelight2025-04-09

Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please take photos of the defective product and send them to our email so that we can better assist you. Thank you for your understanding and support! Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team

No one will respond to my return request

Reply from Wherelight2025-04-08

Dear customer, We're very sorry to have brought you such a bad experience. I can understand how you feel. Please don't worry. We have checked our email and we are sorry to tell you that we sent the email to you, but the email was returned, would you please offer us a valid email address so that we can contact with you. Or you can send the email to [email protected]. Thank you.

People also looked at