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Health & Medical

Wherelight

Claimed

878 reviews

3.1878 reviews
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About Wherelight

Data updated
Website
www.wherelight.com
Category
Health & Medical
Location
China
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
99% (310/314)
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[email protected]www.wherelight.com

About this business

wherelight.com offers prescription glasses online at an incredibly low price. Buy quality chic eyeglasses on wherelight.com

Written by the business, not verified by us.

Is Wherelight legit?

Wherelight (www.wherelight.com) has a 3.1 out of 5 rating on OK.one, based on 878 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently share that the frames are stylish, lightweight, comfortable, and available in various unique designs that consistently receive numerous daily compliments from people around them. Many consumers truly appreciate the incredibly affordable prices and excellent overall value offered compared to alternative online shopping options currently available. Some reviewers were not happy with prescription accuracy, noting that certain customized lenses caused discomfort or incorrect vision corrections. A few individuals also mentioned experiencing unexpected shipping delivery delays or frustrating technical issues regarding transitional lens coloring failing to change properly outdoors.

Auto-generated from all reviews of this business. For reference only.

What people say

DaislillyUnited States · 3 reviews · Verified · Experienced 2024-09-09 ·

Good company, great prices

Good quality lenses and decent frames for a good price when you can use a sale code. I had the frames break on me before but considering the price, I usually just glue them back together. You have to make sure you understand the prescription when entering it and make sure you enter everything. Otherwise its like a roulette wheel with your vision.

Sophia HixUnited States · 1 review · Experienced 2025-07-16 ·

I am a regular at Wherelight

I am a regular at Wherelight. Lately my glasses have been popping/cracking on my face. I have not had these glasses long I reached out to customer services and no one has not responded. This is very disappointing to me because I purchased at 20 plus pair of glasses a year from wherelight, As to date, I have purchased 21 pairs and there is more that I will purchased. I really loved the frames This is not the first time I have several pair of crack glasses that I have not had for a long time I wish someone would reach out to me i just want my order to redone

Reply from Wherelight2025-07-29

Dear Sophia B Hix, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please take photo of glasses and send it to our email so that we can better assist you. We sent many emails to your email address: [email protected], but they were all returned. Please use a correct email address to contact with us ,we will send you email again. And please reply us as soon as possible. Thank you for your understanding and support! Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team

WrenUnited States · 1 review · Experienced 2024-09-01 ·

Deletes negative reviews

I bought a cute, but flimsy pair of glasses. They actually made my astigmatism worse. Within a few months, the nosepad was constantly falling off and the metal was turning green. I left a review on their website, I even gave them two stars because the glasses were very cute. They deleted my review.

Reply from Wherelight2025-07-25

Dear Customer, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. Please take photo of glasses and send it to our email so that we can better assist you. And please reply us as soon as possible. Thank you for your understanding and support! Please contact our customer service team at [email protected]. Our dedicated team will be more than happy to assist you and ensure that your concerns are addressed promptly. We appreciate your patience and understanding as we work to provide a solution. Best regards, Customer Service Team

M
MicheleCyprus · 1 review · Experienced 2025-07-21 ·

I am extremely happy with my glasses

I am extremely happy with my glasses. They are absolutely perfect!! Extremely fast service and had my glasses in five days. I ordered three pairs and they are amazing, great quality . They were packaged really well and great communication.

Kara Brooke AtteburyUnited States · 12 reviews · Experienced 2025-07-13 ·

I bought 8 pairs of glasses

I bought 8 pairs of glasses. All were PHENOMENAL and the customer service is so responsive. They really did a good job. I had a lot of questions and they answered within a FEW MINS of me asking!!! Super deals on their Facebook page too. Go look at the exclusive discount code there!! Saved me a ton. I like the glasses way better than the ones I bought at Walmart too. Good deals good glasses!

Lena HopkinsUnited States · 1 review · Experienced 2025-05-23 ·

I am in love with Wherelight

I am in love with Wherelight. I honestly wish I could be an ambassador. I used to spend $500 or more on one pair of glasses and they were never name brand. It all had to do with the strength of my prescription and how thick my glasses were. I would have to pay for tint, anti scratch, and thinning of my glasses because they are thick. It used to be so expensive. So far, I have purchased about 9 pairs of glasses. I plan to purchase more because I love the styles and options they have and I love my glasses to match my outfit and now it’s affordable. I have been recommending people to wherelight and it’s worth it for the price style, and eyes.

Demetriana WashingtonUnited States · 3 reviews · Experienced 2024-07-17 ·

10/10 Recommend

My glasses were very cute, very demure, show stoppers. The precision in my prescription was chief kisses. The longevity of my glasses succeed my expectations for sure. Shipping was good as well and I had no problems with communication. I have had my glasses for a year now and just ordered me two new pair. I can't wait to see the results. They offer you quality for great prices. The company is definitely a 10/10 highly recommended.

c
customerPuerto Rico · 1 review · Experienced 2025-02-26 ·

"I purchased three pairs of glasses

"I purchased three pairs of glasses, Welcome, Kinsey, which perfectly fit my needs and my daughter's. With the third pair, the company has been very diligent with customer service; they are responsive when providing feedback on expressed concerns and attentive to problem resolution. Grateful for the service and highly recommended."

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