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Health & Medical

Zima Dental

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250 reviews

4.8250 reviews
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About Zima Dental

Data updated
Website
zimadental.co.uk
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
250 reviews
Replies to negative
89% (8/9)
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About this business

Zima Dental is the world's premier brand focused on the oral appliance journey, sold in over 40 countries worldwide and recommended by 1000s of dentists. Through the interdisciplinary collaboration of leading experts at the Zima Dental research centre, we have pioneered groundbreaking innovations that go beyond traditional oral appliance care, offering smarter and more efficient ways to maintain your oral health. Zima Dental is committed to transforming the oral appliance journey with a straightforward promise – to make millions of peoples lives better through state-of-the-art oral appliance solutions that truly make a difference.

Written by the business, not verified by us.

Is Zima Dental legit?

Zima Dental (zimadental.co.uk) has a 4.8 out of 5 rating on OK.one, based on 250 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the products for their excellent quality and effectiveness in keeping dental items clean and fresh, with many noting immediate and highly positive results. However, some people mentioned receiving only part of their order, such as only the tablets arriving while the machine was out of stock. Additionally, a small group felt that units failed relatively quickly, like one stopping after two weeks, or experienced long delays in receiving replacements, reaching eight weeks in some cases.

Auto-generated from all reviews of this business. For reference only.

What people say

D
Derek Lamb英国 · 46 reviews · Experienced 2026-08-01 ·

Perfect

Just as expected. Dentist recommended Easy to set up & worked perfectly

D
Debra M美国 · 9 reviews · Experienced 2026-07-16 ·

It does a great job

J
Joshua Kjerstad美国 · 1 review · Experienced 2026-07-17 ·

What made my experience great was the Support Team

What made my experience great was the help that I received from Zima Dental Support Team. They were so dedicated to making everything right! I had purchased a bundle, and there was a delay with Pro Pod being shipped separately. I reached out to the team and their response was immediate and they were accommodating in every way.

F
Felix L.德国 · 1 review · Experienced 2026-07-21 ·

I'm very happy with the DentalPod

I'm very happy with the DentalPod. After every cleaning, my mouthguard feels as fresh as it did the day I received it. Plus, the DentalPod is very compact, which makes it easy to carry around.

s
sherry mooney美国 · 3 reviews · Experienced 2026-07-30 ·

Bought a cheaper version …

Bought a cheaper version which only lasted a couple of weeks, and did not come close to cleaning like this one. I love it...but my mouth guard is the winner here.

K
KT加拿大 · 1 review · Experienced 2026-07-29 ·

Excellent customer service!

Excellent customer server It’s definitely the best I’ve seen! Quick response to my email and very helpful. The product arrived very quickly and works great!

r
rea e.澳大利亚 · 10 reviews · Experienced 2026-06-23 ·

amazing.

i love this dental cleaning pod. it's changed my life. i don't know why i waited so long to get one. thanks zima dental!

J
Jonathan Garner美国 · 2 reviews · Experienced 2026-07-01 ·

Investment in oral health

I’ve invested a lot of money in my oral health and hygiene so extending that to the care of my retainers was a no brained once I learned about Zima! In the same 5 minutes it takes for me to floss and brush, my retainers become perfectly clean like brand new and I know there won’t be any gunk getting between my retainers and my gums and teeth.

n
nicci angererAT · 7 reviews · Experienced 2026-07-23 ·

Dental Pod is a great product

Dental Pod is a great product, and remarkably quiet for an ultrasonic device. However, if you keep it in a bathroom cabinet, filling and emptying it can be a bit of a hassle. That's why I've reordered the Dental Pod Pro!

H
HH加拿大 · 1 review · Experienced 2026-07-29 ·

Another victim to their sneaky subscription practices

I got an email saying my order was placed. I also do not remember subscribing for refills and I knew I wouldn't because we were moving. I also tried to go online to cancel future subscriptions and even though in there FAQ section they give you a step by step instruction- the problem is there is NO link or option to cancel. You can modify, skip, edit in a bunch of other ways but no option to cancel. There is also no chat option or phone number you can call for customer service. You can email but all you get is an automatic response saying there is a high volume of inquiries. This company seems like a scam and it's unfortunate because unlike many others, we actually like the product and do use ours. But I would never buy from them again.

Reply from Zima Dental2026-07-30

Thank you for taking the time to leave a review. I'm very sorry to hear about your experience. This is certainly not the level of service we aim to provide. I've reached out to you privately to gather a few more details and assist you directly so we can get this resolved as quickly as possible. Kind regards, Emily

K
Kelsie美国 · 6 reviews · Experienced 2025-07-28 ·

Love it all

Purchased to clean a guard that I use daily. It has greatly helped. Their site is easy to use.

K
Katrina新西兰 · 2 reviews · Experienced 2026-07-29 ·

Having been using for long, so far so good

I’ve only been using my dental pod pro and UV case for a short while, but am enjoying the convenience of the case and simplicity of the pod. Customer service were quick to respond and adapt to some concerns. Delivery was slow, but would definitely recommend.

P
PhilC英国 · 16 reviews · Experienced 2026-07-14 ·

Excellent customer service

Having used a Zima pod for 11 months it unfortunately experienced an issue with the power supply. The company’s customer service among the best I’ve experienced. Offered replacement or 80% discount on an upgraded model which I accepted. Follow up emails regarding progress of the order. Excellent service all round and really pleased with the upgraded model

S
Sharon Burris美国 · 2 reviews · Experienced 2026-07-20 ·

I absolutely love my Zima pod and feel…

I absolutely love my Zima pod and feel so much better knowing my retainer is being cleaned well every day between the pod and the tablets. Customer service takes good care of any need I might have.

J
JoAnne L.美国 · 1 review · Experienced 2026-07-25 ·

Love my new Zina travel dental pod

I received my new travel Zima dental pod right before I went on a trip. I love it! The rechargeable pod is easy to use without having to find a convenient plug and it's compact and easy to pack. Makes it so much easier to have truly clean retainers on the road.

R
Rosina C英国 · 6 reviews · Experienced 2026-07-17 ·

Very impressed!

Very impressed! My retainers have never been so clean. Would recommend. Great to have a product that actually works!

O
Olga Loomis美国 · 1 review · Experienced 2026-07-26 ·

CLEAN AND CLEAR RETAINER

My clear retainer had gotten extremely clouded, nothing I did would clean it up. After maybe 5 treatments, it has cleared up and I am very happy to use it again...I use it after each use in the evening... I also used it to clean a gold chain and ring, both came up sparkling!!!! I would highly recommend!!

R
Rebecca Meade美国 · 5 reviews · Experienced 2026-07-22 ·

Zima Dental comes with the cleaning…

Zima Dental comes with the cleaning tablets. I noticed the first time I used it how well my teeth felt …really clean and no after taste. I recommend anyone who has false teeth to purchase this product.

L
Lisa英国 · 17 reviews · Experienced 2026-07-24 ·

The pod is great

The pod is great - easy to use and you do get a sense that your oral device is clean. Over the years I've had many night mouth guards and have always struggled to keep them clean. My current one is no exception and the polymer used to make it tends to turn it from white to orange even with daily manual cleaning. The Zima pod is definitely making a difference. I am really happy I bought it. Love the choice of colours too!

L
Lisa P加拿大 · 1 review · Experienced 2026-07-26 ·

This is a sleek looking product that…

This is a sleek looking product that actually works.

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