Looking for a specific item? Use our robust search tool to find it by name or keyword, or use our handy filters to narrow down our full assortment. You can also check out our whole selection of electrical supplies along with other tools or supplies to ensure you have all you need to tackle the job, especially if you're taking on a DIY project for the first time.Plus, when you shop at Zoro, you'll always enjoy competitive prices on tons of great brands you know and trust. We make the shopping experience as fast and seamless as possible with free shipping on orders over $50 for registered users, Net 30 payment terms for qualifying customers, and an unparalleled customer service experience.With over 12 million products, we are constantly adding to our assortment to get you what you need, fast.
Written by the business, not verified by us.Zoro (zoro.com) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-11.
Reviewers had a great experience with this company. Consumers frequently mention that packages arrive extremely quickly, often within a couple of days, and always feature very competitive prices alongside helpful discounts. People truly love the broad selection of specialized items and find the online store very simple to navigate for placing daily purchases without any hassle. However, some people mentioned receiving incorrect quantities or completely wrong products compared to what was clearly displayed on their purchase receipts. A few reviewers also experienced unexpected billing mistakes, duplicate charges, and rather frustrating delays when attempting to process returns and resolve delivery problems.
Auto-generated from all reviews of this business. For reference only.Delivery was very fast. Price was the best I could find. Very satisfied. A+
Dear David, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Customer Service
OUTSTANDING place to get what you need. Service is fast delivery. They waste NO TIME with your order. As Arnold would say, (I’ll be back). Thanks guys StevieD
Dear Stevie, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Customer Service
I can not for the life of me get ahold of anyone at this place. Idk if it’s ran by bots or what but I was sent the wrong pacer product. Right in the listing the part is listed as a machined contact for deutsch connector but I was sent stamped and formed pins and sockets. I’m still waiting for someone to message me back. Don’t think I’m gonna order through them again
Dear Brandon, Thank you for your time and your feedback. We pride ourselves on providing great Customer Service, and we'd like to make things right for you. We would like to get some more details about your experience. If you're able, please email us at [email protected] or call (855) 289-9676. Warmly, Zoro Customer Service
I ordered a central vacuum system motor and it was delivered next day. I was able to finish my project several days early. I love this company!
Hi there, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service
The address, was not addressed. Package clearly said, Twice, "Back Porch Delivery Please". But instead it was left on the front steps, in the rain. READ PEOPLE, READ.
Dear Ray, We understand that your recent experience with our site was not up to our usual standards, and we'd like to work with you to make things right. When you're able, please email us at [email protected] or call (855) 289-9676 and we'll be happy to help. Warmly, Zoro Customer Service
I ordered an RV faucet on accident and when I called customer service to return they were more than accomadating to help even though it was not their fault. I was impressed with the ease and quickness of the resolution.
Dear Brett, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Customer Service
Stupid system, if you open two or three tabs at same time and click go back button, it will always told you We detected unusual activity from your device or network. Reasons may include: Rapid taps or clicks JavaScript disabled or not working Automated (bot) activity on your network Use of developer or inspection tools
Dear Vince, We understand that your recent experience with our site was not up to our usual standards, and we'd like to work with you to make things right. When you're able, please email us at [email protected] or call (855) 289-9676 and we'll be happy to help. Warmly, Zoro Customer Service
Fast delivery
Dear Steve, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Customer Service
Easy order, rapid delivery!
Dear Diane, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service
Fast shipping and easy shopping. The product arrived earlier than anticipated and it seems to be a high quality cart for what I paid. I'm very happy with my experience with Zoro and will use them in the future.
Dear Scott, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Customer Service
Dear Dave, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Customer Service
Dear David, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service
I ordered a wire measurement tool that was difficult to locate online...but Zoro had it. Next day delivery was unexpected, but nice!
Hi there, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Customer Service
Would have been 5 stars, but... I ordered a 2'x2' HDPE plastic sheet that was delivered fast and accurately... BUT it had 6 stickers that I had to try to remove as there was not packaging (which I understand) BUT 6 stickers and 4 of them were the same sticker.
Hi there, Thanks for your feedback. We're sorry to hear that your experience fell short of expectations. We'd like to discuss your experience so we can better handle this issue in the future. When you're able, please email us at [email protected] or call (855) 289-9676. Thanks, Zoro Customer Service
This website has the best selection of high-quality shovels I could find. Other major retailers don’t even come close.
Dear Lucian, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Customer Service
Product quality with great price and lightning quick shipping make Zoro the "go-to" source!
Dear David, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Customer Service
Company says they delivered item, but never did. Then sent a copy of a POD that shows the pick up time and delivery time was the exact same date and time.
Dear Jenna, Thank you for taking the time to share your feedback. We're sorry to hear that you're experiencing an issue with your order and would like to help. We'll need some more info to resolve the issue. When you're able, please email us at [email protected] or call (855) 289-9676. Regards, Zoro Customer Service
Exactly as described, overnight delivery. Priced right.
Dear Steve, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Customer Service
I had a fuse blow out on our ac system. After searching for a replacement on Amazon even though I’m a prime member it was 3 days for delivery. I checked online more and every place was showing a week out for delivery. I then came across Zoro, I have never heard of them and was susceptible that they were stating next day delivery if ordered by 4:30 pm and the price with shipping was the same as Amazon with prime membership? I decided to place the order through Zoro and crossed my fingers 🤞. Wow!! I was so surprised to wake up the following morning to the package at my front door at 9:30am!!! I got the correct part way faster than Amazon prime for the same price! I will recommend to everyone and will definitely use them again! Great job Zoro!
Dear Louis, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service
Been buying these exact same part number casters from Grainger for twice the price! Super fast shipping and I used a discount coupon. Great deal.
Dear Michael, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Customer Service
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