Thank you for your feedback. We understand that price increases can be concerning. At StorageMart, we periodically review our pricing to ensure we can continue to provide the best possible service and maintain our facilities to a high standard. Please reach out to us at [email protected] when you have an opportunity, and we can review your account together.
Entry rate was good. Rate increase immediately after and then again less than a year later. Way too expensive.
StorageMart 回复2025-07-02
Thank you for bringing this to our attention Phoebie. We understand your frustration with the rate increase. Please contact our customer service team at [email protected], so we can discuss your concerns and find a solution that works for you.
我们在 Storage Mart 的体验非常棒。区域非常干净且维护得很好。这里也很安全。Mattie 特别热心，随和又亲切。真是个好人。
StorageMart 回复2025-07-02
Thank you so much for your 5-star review, Jennifer! We truly appreciate your support and are delighted to see your positive rating for Mattie! We will be sure to let the team know what a great job they did! Thank you again for choosing StorageMart for your stay, and if you need anything else, do not hesitate to reach out to us 24/7!
Wonderful customer service. Kathy went above and beyond!
StorageMart 回复2025-07-02
We're glad to hear that you had a positive experience with our customer service. It's always great to know that our team members are going the extra mile. Thank you for your feedback!
储物间干净得不得了！！价格很合理。服务超棒！我们最后时刻才发现这个地方，因为我们没法把东西放在原本计划的地方，真是太高兴了。我刚发现Airdrie有2个Storage Marts，我们去的是叫"Self Storage Units in Airdrie"的那个，地址在285188 TWP Rd 270 SE。
StorageMart 回复2025-07-02
We're glad to hear that our clean storage stalls and reasonable pricing met your needs, especially in a pinch. Your satisfaction is our top priority, and we're pleased to know our service lived up to that. Thank you for choosing StorageMart for your needs and we appreciate the feedback!
We're sorry to hear about your experience at StorageMart, providing excellent security is a priority at all our locations. When you have a moment, please reach out to us directly at [email protected] so we can discuss this further.
Thank you so much for your 5-star review Ashlyn! We're ecstatic to hear that our team is helpful and knowledgeable! Providing expert assistance and ensuring our customers have a great experience is our goal! Your feedback is greatly appreciated, and our StorageMart family is so happy to hear we have met your expectations. If you need any further assistance, please don't hesitate to reach out to us anytime. Have a fantastic day!
We're ecstatic to hear that Jay was helpful and knowledgeable at our location. Providing expert assistance and ensuring our customers have a great experience is our goal! Your feedback is greatly appreciated, and we are so happy to hear we have met your expectations. If you need any further assistance, please don't hesitate to reach out to us anytime. Have a fantastic day!
We appreciate you sharing your experience at our location. We're glad some aspects met your expectations, but we're sorry to hear others didn't. Your feedback helps us improve, and if there's anything we can do to make it right, please reach out at [email protected]. We'd love to turn your experience into a 5-star one!
Thank you for bringing this to our attention Diana. We understand your frustration with the rate increase. Please contact our customer service team at [email protected], so we can discuss your concerns and find a solution that works for you.
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