我们致力于为每个人提供包容、便捷、紧跟潮流的健身服务！我们不仅仅是一家健身房——我们是一个充满激情的社区，致力于激励他人、帮助人们成为最好的自己。
以上内容由商家自行提供，未经平台核实。VASA Fitness（vasafitness.com）在 OK.one 的综合评分为 1.3 分（满分 5 分），基于本站收录的 100 条用户评价，属于运动的分类，口碑较差。87% 的评价为 1 星，差评比例偏高；商家尚未回复差评；评价主要围绕客户服务、价格。数据最后更新于 2026-09-05。
综合54条评价来看，大多数消费者对整体体验感到失望。评价者经常抱怨意外收费、隐藏的年费，以及取消会员时遇到的严重行政障碍。消费者还反映，客服团队在处理持续计费问题时要么不帮忙、要么不回应、要么态度粗鲁。人们反复表达对自动扣款和严格政策的深深沮丧，这些政策让解约变得极其复杂。 不过，有些人对私人教练表示满意，指出某些员工在锻炼过程中友好且支持。许多评价者还提到，尽管存在更广泛的企业管理和计费问题，但他们在专项辅导课程中仍有积极的个人体验。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。我在VASA办会员时用的是基础套餐，锁定在$10/月，还额外付了$60的年费保障金，确保价格不变。坚持去了几个月后，一个销售代表找我推荐"Studio"试用，明确承诺试用期满后会自动恢复到我原来的$10价格。 然而承诺的恢复从未发生。我查看账户后发现，VASA未经授权也没有通知，已经按$45/月扣了我好几个周期。我联系support要求纠正，他们拒绝承认我的保障价格，也不退多收的钱。最后他们又收了我$71才让我取消会员。我已经在会员和训练上花了几百块，这种不透明让我震惊。VASA用的是烂UI和胁迫式做法，应该被视为违法。我很愤怒也很失望；这种服务、这种不透明和这些做法简直恶心。
My wife requested a new debit card and the expiration date changed. When it came time for the automatic payment, it declined due to the expiration date, Neither the club or the customer service agent was willing to reverse the fee of $25. To make matters worse, they added a month's fee to cancel. I have mine paid by Medicare and they want $25 to cancel. These are the most crooked people in the gym business. Never again will we or anyone we know do business with them.
蓄意 predatory 的做法。非法扣了一张跟账户无关的卡。取消订单通过第三方处理。说真的，他们能想到的所有招数就是让你放弃然后继续付钱。毫无信誉的小偷。
This place is an absolute piece of trash. There is no flexibility with anyone on any team they employ, apparently. There are hidden fees everywhere, they still bill you for a month after you've cancelled (???) and the facilities themselves are very poorly maintained and extremely crowded.
I’ve been a loyal member at VASA (Church Ranch location) since 2018 and have been doing Studio Red for over a year, but my recent experience was extremely disappointing and honestly concerning. Note, I drive an extra 30 minutes one way out of my way to go to this specific location because of Muti, Olga, and Jason. During the 5:30 PM class with Joanne on Wednesday, March 25, I was about five minutes into my treadmill run when a manager abruptly stopped my running and began yelling at me in front of the entire class. This was shocking, unsafe, and completely inappropriate—especially since the music was loud and I was clearly focused on my workout. It was out of the blue. My phone was simply resting on the machine, not in use. I was jogging, hands at my side. It was very jarring and created confusion, anxiety, stress, and frustration. The situation escalated unnecessarily. Instead of addressing anything professionally or privately, the manager chose to interrupt my workout and create a scene. I left the class feeling shaken and upset. When I went to the front desk for help, Riley initially acknowledged that the situation seemed like an overreaction. However, once it became clear that the person involved was their manager (who refused to give her name—black hair, bangs, septum piercing), the response shifted. I repeatedly asked for a private space to speak, but that request was ignored. The manager continued raising her voice despite me asking several times for a private space, since I knew being yelled at would trigger my defensiveness and I wanted to take the situation away from a public space where others were trying to focus and engage in their activities. I do want to recognize Allison from corporate, who handled my complaint afterward—she was professional, empathetic, and truly helpful. What’s most concerning is the lack of professionalism, de-escalation skills, and basic respect shown by management and staff. Stopping a moving treadmill alone is a serious safety issue. This could have been handled calmly and privately after class. It’s unfortunate because I go out of my way to come to this location specifically for instructors like Jason, Muti, and Olga, who are respectful, professional, and create a positive environment. I want to continue my membership, but this experience has impacted my sense of safety and trust at this location. I hope VASA takes this seriously and ensures better training for staff moving forward—no member should be treated this way.
The worst gym/company maybe ever. Do not give them your business. They are evil, like deadass just evil. Fee's out the wazoo, crazy employees. Someone needs to sue them I'm not even joking.
I SIGNED UP TO USE THE BOXING BAG ONLY . I DON'T USE ANYTHING ELSE ! THE BAG HAS BE UP FOR YEARS AND NOW THEY TOOK IT DOWN AND WONT REPLACE IT BECAUSE THEY SAYS IT'S BEEN RIPPED A FEW TIMES IN THE YEARS . I TALK A EMPLOYEE AT THE GYM AND TOLD ME THAT WAS NOT THE REASON THEY TOOK THE BAGS DOWN . HE SAID TO MANY MEXICANS' AND BLACK PEOPLE WERE USING THE BAG AND THEY WANTED TO KEEP A EVEN BALANCE IN THE GYM ??? HARD TO BELIEVE THE GYM IS RACIST BUT THAT WHAT I WAS TOLD ???? THEY NEVER PUT BAG BACK UP ? AND THEY BROKE MY CONTRACT .THEY SHOULD KEEP ALL MEMBERS HAPPY !!!!!!!!!!!!!!!!!!!!!!!!!!!!
Save your money or go somewhere else. They advertise a low monthly rate, but the aren't transparent about late fees that are double the cost of the membership. These fees have no grace period and hit IMMEDIATELY. You can't speak to anyone in billing at all. I've called, waiting on hold for an hour. I have selected their "call you back" feature multiple times. I never get a call back. I have sent emails. I cannot get an email back. I was trying to cancel my membership but I couldn't cuz I had to square up my late fees. I finally did, and got charged for my membership AGAIN after trying to cancel for two weeks. They don't care to speak with any customers and just want money from online charges. I am furious I got charged again after trying to cancel for TWO WEEKS. I wish no one would go here.
年费制，所以价格可不是看起来那样。太坑了，不会向任何学生推荐vasa。
尝试取消会员资格超过6个月都没成功。我的会员费每月25美元，加上请教练2次×90美元，过去6个月总共花了1230美元。我一直被告知已取消，最后只好通过American Express拒付。真是彻底的骗局。
千万别碰这家店，跟躲瘟疫一样！想取消？没门，除非你愿意付天价费用。感觉就像被软禁了一样。还没等我取消，他们就收了我19.99美元的即将到期的会员费、59.99美元的价格保证费和25美元的取消费。就为了取消，我得付104.98美元的费用！这简直疯了！！！
说实话，健身房和员工都挺不错的。问题是那些隐藏收费。就像要额外付一笔钱才能锁定价格。简单算一下就知道比宣传价更贵。 还有，说实话，架起相机、占着器材拍 TikTok 视频这种事真该管管。健身房是来健身的，又不是摄影棚。 我打开评价平台看到 Vasa 的低分，一点都不意外。
你们客服的体验让我非常失望。回复要等好几天，每次好不容易等到回复，又问我同样的基本信息问题。我不得不反复重复我的诉求。 打电话根本打不通，几乎找不到人。 在 VASA fitness center，每次得到的信息都不一样。1月29日我亲自去取消 Kid Care，对方说已经成功取消了——但显然没有。我孩子已经不去了，但二月份还是被扣了费。 我只需要取消 Kid Care 而已——既然已经被扣费了，我要求退款。 这次经历太糟糕了，完全看不到对顾客的尊重。
This might be one of the worst companies I have ever given my business to. I never write reviews, EVER! This might be the first review of a company I have ever written actually and god is it warranted. No customer consideration whatsoever. They charge you to cancel. When you try to cancel on the app (that you’re signed into), it sends you to a page where you have to look up your account (from the app you’re signed into). Once you do that for no reason, then it tells you that you can’t cancel your membership and that you need to contact an employee to do so. DO NOT go to this gym. Trust me, It is way overpriced for so few amenities. They trap you into giving them 25 dollars after you sign up WHEN you decide to cancel because VASA inevitably didn’t live up to the hype. If I could I would give it negative stars. 💩
我一直没能取消会员。客服根本不存在。
绝对零颗星——这地方就是个伪装成健身房的冰窖地狱。才勉强开了几个月，就已经把最基本的事情搞砸了：更衣室完全没有热水，强迫每个人忍受折磨人的冰水淋浴，冻得人发抖、痛苦不堪。管理层？简直是笑话——他们完全知道这个情况，却毫不在意，公然无视投诉，让问题越来越严重。这简直是愚蠢、无能的行为，所谓的“团队”恐怕连经营一家店的基本常识都没有。除非你喜欢在冰天雪地中受苦，否则绝对要避开这个垃圾地方！
我的教练 Michelle 人超级nice又友好。作为教练，她会督促我努力训练，也会让我保持自律。和她30分钟的训练课下来，我出汗最多。我总是喘不过气，但那只是因为我上半身比较重，我们正在努力减掉这部分。每次去和她训练都超开心！！
合同里藏着极其坑人的隐藏费用。 我报名了12次私教课程，他们却一字未提，12次上完后会自动续订按月付费的服务，每月280美元，而且取消这个我完全不知道的订阅还得提前30天通知。 现在他们要收我380多美元才能取消，而我根本没法去这家健身房，因为他们太忙了。
嗯，我现在挺不满意的。去 Vasa Gym 的路上，这家店在 Federal 那边，游泳池出了好几个问题，水特别冷还特别脏。健身房外面看着还行，挺干净的，但游泳池的维护就不行了，水温应该保持在83度，结果已经坏了三周多了。地址在科罗拉多州丹佛市 Federal Boulevard 7353号。
远离私人教练服务 健身房不错，人也挺好。但说到私人教练（PT），这家公司真是坑人。我打了无数个小时的客服电话，一直在等待，就是想跟真人说上话。我试过发邮件、发短信，还有回电功能，但完全没回应。去年十月我就取消了我和女儿的私人教练课程。他们取消了我的课程，也取消了自动续费。但他们没取消我女儿的，从十月到现在已经扣了我450美元，还要因为30天通知期再扣我270美元。请注意，这不在我最初的合同里。我明明已经全额付清了，他们却自动续费了我女儿的部分。他们就是不退款！他们骗了我！
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