Lulu and Georgia

Hi Jordan, Thank you for your feedback! We sincerely apologize for the inconvenience you have experienced with your order. Our Customer support team has assisted you by offering a replacement, which was subsequently canceled at your request. Additionally, they provided you with a credit for your future order. Please let us know if you have any further questions. We are happy to help! Lulu and Georgia

Hi Chris, We are so pleased to hear that you had such a positive experience with your recent order, from communication to delivery, and follow-up. We truly appreciate your kind words! Lulu and Georgia

Hi Rebecca, We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand your concerns, and we can see that one of our Customer Experience Specialists has recently been assisting you with your sofa. They are currently awaiting an update from our supplier regarding your claim and will reach out as soon as more information becomes available. We appreciate your patience and the opportunity to review this further.

Hello, Hi there, thank you so much for reaching out and sharing your feedback. I completely understand how frustrating it must be to receive wallpaper samples that are too small to make an informed decision. We have shared your concerns with our team and are actively working on providing larger samples in the future. In the meantime, we are shipping three additional wallpaper swatches of each style to you. We hope that the additional swatches will give you a better view of the wallpaper, helping you decide if it will work in your space. We sincerely appreciate your patience and are truly sorry for any inconvenience this has caused. Lulu and Georgia

Hi Kira, We are so glad to hear that you found our service to be helpful, quick, and efficient. Your positive feedback truly means a lot to us! Lulu and Georgia

Hi Alexandra, We are so happy to hear that you had a great experience with our Customer support team! It's wonderful to know that your client is pleased with the resolution. Lulu and Georgia

Hi Rhonda, We're so happy to hear that the size, pattern, and colors were absolutely perfect! Thank you for sharing your positive feedback. Lulu and Georgia

Hi Zeinab, Thank you so much for your feedback! I appreciate your patience as our Trade support team works on your return request. They will follow up with you shortly with all the necessary return information. If you have any further questions or need assistance in the meantime, please feel free to reach out. We are happy to help! Lulu and Georgia

Diane, We are so happy to hear that you love the exceptional quality of your new McPherson platform bed! We are especially pleased that the ruffled edges are constructed so well. Lulu and Georgia

Hi Dale, Thank you for your feedback. We sincerely apologize for the inconvenience with your bed. Our Customer support team is currently investigating this matter with the shipper, and will follow up with a resolution shortly via your email thread. We appreciate your patience as we work towards a resolution. Lulu and Georgia

Judith, We're so happy to hear that you love your new desk and that it fits perfectly in your space! We're also glad the delivery was flawless. Thank you for your wonderful feedback. Lulu and Georgia

Hi Marissa, Thank you for your feedback! We sincerely apologize for the quality issues with the Lusine Paper Towel Holder. Please provide photos of the issues to our Customer Support team via email, Live Chat, or text message during regular business hours, and we will be happy to help find a resolution. Thank you for your understanding. Lulu and Georgia

Janet, We are so happy to hear that your first experience with us was excellent from start to finish! We're thrilled you love your Charnes table and look forward to your next order. Lulu and Georgia

Hi Khatija, We are so thrilled to hear how much you love the pillows, and that your orders have consistently meet your expectations for quality, and durability. Thank you for your feedback! Lulu and Georgia

Marcy, We are so happy to hear about your positive experience with us! It's wonderful to know that our customer service and delivery team exceeded your expectations when replacing your rug. We truly value your kind words and appreciate you becoming a lifelong customer. Thank you for sharing your feedback! Lulu and Georgia

Hi Vanessa, Thank you for sharing your positive feedback! Lulu and Georgia

L. Verrier, We appreciate you bringing this to our attention. We understand your frustration with receiving the incorrect wallpaper sample. We are actively looking into your email to customer service to correct this error for you. Lulu and Georgia

Kristine, We are so happy to hear our communication met your expectations and that the items were just as pictured! We eagerly await seeing your renovation photos when the installation is complete. Lulu and Georgia

Anita, We're so happy to hear you enjoyed our unique items and beautiful website! We appreciate your kind words about our fast and safe shipping. Lulu and Georgia

Sheila, We're so glad to hear that you found the unpacking process easy and that you love how it looks! Thank you for sharing your positive feedback. Lulu and Georgia