I'm learning new skills
I'm learning new skills, lifestyle changes from the modules and encouragement from the coaching. Help or answers to my questions responded to quickly.
About 9amHealth
Data updated- Website
- 9am.health
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 100% (15/15)
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About this business
9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day.Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes:*Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance.9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.
Written by the business, not verified by us.Is 9amHealth legit?
9amHealth (9am.health) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers had a great experience with this company. People frequently mention that the professional staff and coaching team are exceptionally knowledgeable, supportive, and kind, making every interaction feel genuinely personal and encouraging. Consumers also deeply appreciate the convenience of the digital platform, noting that the mobile app is seamless, very easy to use, and helps keep them on track with their wellness goals. However, some customers also noted specific difficulties regarding customer service responsiveness and getting their medication refills delivered on time. A few people mentioned experiencing poor communication, automated responses, and frustrating delays when trying to reach out to the support team for assistance.
Auto-generated from all reviews of this business. For reference only.What people say
Care Team is Awesome - Don’t forget your part!
The care team here is top notch. From the Coaches, Pharmacist and Doctors they all take what they are doing seriously. In an area so many people need you can see and even feel that this work is important to every member of the team. They didn’t just throw the GLP1 at me like many other’s would have. They took the time to educate me, which made the lifestyle change I so desperately needed easier to embrace. I would highly recommend 9am Health to anyone who is serious about making a lifestyle change, have discipline and patience, because they will put you on the path to success. You will just need to stay on that path once they help you establish it. Skip this if you have no self discipline or lack patience because this isn’t an overnight process and you will see ups and downs as you progress. When you have the downs, reach out to the Care Team because they are always there to give you that push to start moving back up!
I gave 9am Health such a high rating…
I gave 9am Health such a high rating because my experience has been excellent from the beginning. The app is easy to use and navigate, and everything has been straightforward without unnecessary complications or hoops to jump through. I haven’t experienced any issues, and whenever I’ve needed support, the process has been smooth and efficient. One of the biggest reasons for my rating is my coach. She is incredibly supportive, encouraging, and genuinely invested in my success. Our coaching calls are always helpful, and I leave feeling motivated and confident about my progress. The combination of great coaching, an easy-to-manage app, and a hassle-free experience has made 9am Health a service I would highly recommend.
Very good program
Very good program, 9AM has helped me on my weight loss journey.
It was easy to do
Great service and care!
Awesome staff is really helpful and supportive. Health coach Shelby was amazing and helped me to stay consistent with realistic plans during my post partum. The app is easy to use. I highly recommend anyone who is looking for weight loss help and support.
How quickly my questions get answered…
How quickly my questions get answered and that my medication refills are usually done 2 weeks prior to my last injection as so I do not run out.
Great app
Great app. It is really helping me with my weight loss journey.
Short informative directed modules
Short informative directed modules, with an excellent learning interface. I have learnt and applied a lot to improve my health
Communication is very bad
Communication is very bad. Every time you upload or do something requested, another hoop is added to jump through. They don't care about health, they just want to save $ and make things difficult.
Reply from 9amHealth2026-06-06
Thank you for sharing your feedback. We understand how frustrating it can feel when your health plan or medications change. At 9amHealth, licensed clinicians review each member’s health history before making care decisions, including prescribing or approving medications. This helps us make sure care is safe and appropriate for each person. We can’t review individual situations in a public forum, but we’d like to help. Please reach out to our Care Team at (202) 932-9958 or [email protected] so we can take a closer look at your experience and talk through your options. Your feedback matters to us. We’re always working to improve how we support and communicate with the people we serve.
Love 9am health very professional
Personalized coaching and valuable…
Personalized coaching and valuable modules to help you lose weight and stay healthy.
9am Health App
Everything on the app, from the modules to health coaching has been a great and helpful experience. I feel supported and am able to reach my weight loss goals. The staff is responsive. Highly recommend.
Excellent doctors and staff
Excellent doctors and staff. The app is so easy to use. Keep up the great work!
Pleasant Experience
The team at 9am Health is extremely responsive to questions. Every provider I have spoken with is knowledgeable and personable. The modules have been educational and useful.
The app is easy to use
The app is easy to use. The tools available have helped me learn more about my body and how to live a healthier lifestyle. I have felt supported and informed every step of the way.
Great company
Great company, great people, information at your fingertips
Great way to keep me accountable in my…
Great way to keep me accountable in my health journey!
I appreciate all the information they…
I appreciate all the information they provide to me. There are a lot of things I ignored, and they help me to understand how my body works and how I can have a healthy life.
Everyone is supportive
Everyone is supportive. I always know the next steps. They have changed my life for the better!
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