Great team that puts you in the driver…
Great team that puts you in the driver seat with your safety being number one
About 9amHealth
Data updated- Website
- 9am.health
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 100% (15/15)
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About this business
9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day.Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes:*Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance.9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.
Written by the business, not verified by us.Is 9amHealth legit?
9amHealth (9am.health) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers had a great experience with this company. People frequently mention that the professional staff and coaching team are exceptionally knowledgeable, supportive, and kind, making every interaction feel genuinely personal and encouraging. Consumers also deeply appreciate the convenience of the digital platform, noting that the mobile app is seamless, very easy to use, and helps keep them on track with their wellness goals. However, some customers also noted specific difficulties regarding customer service responsiveness and getting their medication refills delivered on time. A few people mentioned experiencing poor communication, automated responses, and frustrating delays when trying to reach out to the support team for assistance.
Auto-generated from all reviews of this business. For reference only.What people say
Very helpful and understanding
Very helpful and understanding. Quick to respond.
9am Health has been very helpful for healthy journey
9am Health has been very helpful for me. I have to admit I was a bit apprehensive when my insurance company but it has bee a great experience so far.
Attentive with helpful advice.
Anytime I speak with one of my heath care team members I am left feeling heard. They address my concerns and offer multiple ways to help me succeed on my weight loss, and now at this time, as well as my weight gain!
The app is very engaging and responsive
The app is very engaging and informative. The customer service team is very responsive on the chat and helpful.
This has been my first experience with…
This has been my first experience with this type of a weight loss program. I hope they’re better ones out there. 9amhealth does not return messages on the app nor answer questions I have. It’s been a complete waste of and money for me. I’ve followed their instructions and meal plans to the best of my ability and now I weigh as much or more than I did when I started the program, not to mention that I’m on the borderline of becoming diabetic. If there are better options out there, I hope I and whoever is reading this find them.
Reply from 9amHealth2026-05-26
Thank you for sharing your feedback. We understand how frustrating it can feel when your health plan or medications change. At 9amHealth, licensed clinicians review each member’s health history before making care decisions, including prescribing or approving medications. This helps us make sure care is safe and appropriate for each person. We can’t review individual situations in a public forum, but we’d like to help. Please reach out to our Care Team at (202) 932-9958 or [email protected] so we can take a closer look at your experience and talk through your options. Your feedback matters to us. We’re always working to improve how we support and communicate with the people we serve.
Care Team is very positive minded and…
Care Team is very positive minded and encouraging for me to meet my goals.
The expertise and support of the team…
The expertise and support of the team is surpassed only by their empathy and care. They listen to my needs and provide guidance that is customized to my needs. Even when they need to tell me what I am doing wrong, it is delivered in a kind, supportive manner that helps me get back on track without feeling embarrassed. The phone app is incredibly easy to use, full of helpful information, and helps me see my progress in realtime.
They always answer in a timely manner…
They always answer in a timely manner and are supportive.
Since day one the team has been…
Since day one the team has been awesome! Follow-ups on how your doing with the process, medication always on time and communication the best! I recommend 9am highly.
Great positive feedback and support…
Great positive feedback and support from the team.
Great Experiences
The providers and other members of my care team are engaging and friendly. The us of the AI chat feature is extremely helpful. I have, and will continue to recommend 9am Health to others.
Great educational modules and…
Great educational modules and incredible coach sessions!
Every time I have a question or need…
Every time I have a question or need support, the team are there for me , to support and help. It shows in my lab results! Thank you
Accountability
This program is helping me to stay accountable.
Highly Recommend
Not just a platform for weight loss medication. This is a whole health platform with supportive providers, easy to follow modules, and professionalism and care. Highly recommend!
This program is not just about the…
This program is not just about the medications. 9 am Health addresses the whole-person, which is something that not all similar companies offer.
Professional team
Professional team. Quick responses. Useful, specific-to-me information.
We can do hard things
The information that has been given to make this journey easier and the one on one access to work outs that fits my individual capability. And great recipes ideas to add to my daily lifestyle so I don’t have to play weekly meal prep guessing games. In the beginning I was worried on how this was going to work out but each week it gets better and better.
I like accountability for my weight loss
I find I do better when I have accountability when trying to lose weight. Knowing that I can't just pass off a weigh-in helps to keep me focused. I REALLY like my dietitian Lexi, she is very positive and encouraging.
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