9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day.Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes:*Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance.9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.
Written by the business, not verified by us.9amHealth (9am.health) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-09-04.
Reviewers had a great experience with this company. People frequently mention that the professional staff and coaching team are exceptionally knowledgeable, supportive, and kind, making every interaction feel genuinely personal and encouraging. Consumers also deeply appreciate the convenience of the digital platform, noting that the mobile app is seamless, very easy to use, and helps keep them on track with their wellness goals. However, some customers also noted specific difficulties regarding customer service responsiveness and getting their medication refills delivered on time. A few people mentioned experiencing poor communication, automated responses, and frustrating delays when trying to reach out to the support team for assistance.
Auto-generated from all reviews of this business. For reference only.My coach Misty, really listens to wait I have to say. She is very friendly. Misty gave me the box breathing technique to use. I started using that breathing exercises before bed to help me gain better rest. Since using that breathing exercise I have started to sleep better and started to get more REM sleep. Thank you Misty.
Very positive and motivating
Great program to keep you on track Everyone at 9am Health is very nice, professional, and helpful.
Over an hour (so far) to get through the registration process and no idea how much more to go. It's like they want you to give up. "Enter all the data on your insurance card."" Now upload front and back pictures of your insurance card." Its clear how they intend to save money for health insurance companies... They're just going to make it impossible to continue your treatment plans. State of Georgia health benefits plan needs to be lobotomized for this decision... Or castrated.
Thank you for sharing your feedback. We understand how frustrating it can feel when your health plan or medications change. At 9amHealth, licensed clinicians review each member’s health history before making care decisions, including prescribing or approving medications. This helps us make sure care is safe and appropriate for each person. We can’t review individual situations in a public forum, but we’d like to help. Please reach out to our Care Team at (202) 932-9958 or [email protected] so we can take a closer look at your experience and talk through your options. Your feedback matters to us. We’re always working to improve how we support and communicate with the people we serve.
Great people to interact with. Everyone is very responsive, informative and kind.
This has been a great program and I’m excited to continue! I will tell my coworkers what a great program this is from my company!
Very helpful and informative about health and nutrition.
I find that when I need to contact anyone the team responds very quickly - either via chat, email, or setting up an appointment with my coach. This personal touch is so important with the success that I am experiencing.
I have enjoyed using 9amHealth. I have learned a lot about nutrition, sleep and exercise through this program. It has also been nice talking to someone after each session is complete. I am able to get any of my questions answered one on one.
Having a coach is like going to therapy. They have pushed me to focus on the physical, emotional connection.
They are timely and friendly. Very supportive and knowledgeable.
The app helps you track your progress. You look forward to weighing in or checking your waist size. It becomes fun to see the progress. Everyone’s easy to talk to an acre to talk to you to help you get through any downfalls you may have.
Every person I’ve meet has been upbeat professional positive and helpful. The app itself has lots of videos about exercise, meal prep and mental health in terms of how to destress. It’s a calming place. I never feel overwhelmed after watching a video. It encourages you to take small steps that will create change over time.
The coaches offer great advice and they listen. There is no judgement.
Doing this from the convenience of my home without going inside to visit a doctor is wonderful although I love my doctors.
The app is so easy to use. The coaches, especially Laura, are amazing! She really makes me think of ways to meet my goals and follows up for accountability.
My experience so far with 9amhealth has been extremely positive! This is the support I have been needing all along! My coaching calls are helpful. After each call, I feel supported and confident about the goals I have set for myself. For the first time in a long time, I am being successful on my weight loss journey. I am focused on how I feel and not on the numbers on the scale!
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