AcuRite

The service department was prompt in…

The service department was prompt in handling my issue.

Glad to find what I wanted.

Website made it very easy to make the purchase.

Product was not correct

Product was not correct. The solar charger included does not fit the weather station in any way. The connection end isn't even half the size of the compartment. The model # is correct but not the part. System is not usable as shipped and ordered.

The weather station is great

The weather station is great, your Acurite NOW app is awful. Whoever heard of asking people to go into their router (assuming most people even know how to do such a thing) and set up a separate 2.4 GHz Wi-Fi channel just to get it to work? It's 2026, not 1999...

I have had an acurite weather station…for 10 years

I have had an acurite weather station for 10 years this is my second weather station. I accidentally damaged my monitor and ordered a new one hope it will connect to my weather station. I like to keep up with the weather as I am 91 years old. Thanks

The unit they sent did not work

The unit they sent did not work. But the customer service helped me. And sent a new unit to replace the old one. It works, so the outcome was fine.

Fast shipping

Atlas - customer support - wind speed

I had a problem with the wind speed not working on the Atlas. It worked for a few months and then it just registered zero wind speed, but the direction still worked. I contacted customer support and they sent me the trouble shoot guide. It did not help. Since I was still under warranty, they sent me a new Atlas. This one is working fine so far.

They provided excellent customer…

They provided excellent customer service and easy to work with.

We were able to fix the problem by…

We were able to fix the problem by replacing defective outside sensor.

Acurite 06100M

I bought a second display for my Acurite Iris 5-in-1 because I didn’t realize my original did not connect to Wi-Fi. I have not been pleased so far. The display seemed very flimsy and cheaply made. I still cannot get it to connect to the app. I had to go online to get it added to My Acurite but it absolutely will not connect to the app which is one of the reasons I purchased the 2nd display. The fact the second display wasn’t much less than what I paid for my whole unit doesn’t help either. I expected a lot better from Acurite.

Great customer service!

We were having trouble with connection between indoor and outdoor units on an Accurite 5-in-1 (it had been working for about 10 months). Live chat walked me through a complete reset and when that did not correct the issue, sent a new indoor unit out. Great customer support!

Efficient and rapid response.

love it .works good ,wind&temp.

Tim BerberichUnited States · 2 reviews · Experienced 2026-06-24 · Posted 2026-06-27

No working app

After spending multiple days reading downloading and attempting to get the new app acu rite now working the only thing that happened was old and new app will not find my atlas so I am unable to get online information which is why I purchased this. After doing many online sources for anything that might resolve the problem the one constant answer that I got was this has been a known problem and acurite knows about it, and it appears they have no interest in resolving the problem they have created. If they think by creating a new app that creates problems that you will update..... No not with you I'll spend my money with a different company!

excellent response

excellent response - replacement sensor arrived today

I had a problem with a recent purchase

I had a problem with a recent purchase. Acurite gave me the help that I needed and took care of my problem very quickly. I was very happy dealing with Acurite.

The agent helped me through the process.

I appreciate the great customer service

They are doing their best me with a weather station calibration problem I've had for months. They are now sending me a THIRD display unit! Hopefully this one works the way it is supposed to. But no matter what, their agents have gone out of their way to assist me!

Fast shipping!