AcuRite

Great products

Dissatisfied

I bought this to connect the 5 in 1 to WiFi to be able to see whats happening at our home in real time like rain totals and wind during bad storms. We'll 2 days in and 6 hours wasted and the app still does not reflect anything. Its connected to WiFi and my online account is working but nothing on the Acurite Now app. I followed the easy instructions with nothing but issues. I have seen different variations of these directions on line but I am so tired of trying now I just want to return everything. I did get a response from Acurite but no resolution on the issue so at this time I am very let down. This should not be this difficult 😑!! Update 3 days later. So I read lots of reviews and saw one that mentioned that the Acurite NOW app doesn't work yet for some folks and to use the My Acurite app so I downloaded that and everything works fine now. Not sure whats up with all the confusion but that was my issue. One star remains because I had to research myself and if they are converting over to to new app then they should put all this information somewhere to have options until the new app is working for everyone.

Impressive Order Process

The website was well-organized. I easily found the replacement parts. Installation instructions also available online. Order was promptly acknowledged and shipped. Order arrived when expected and packaged well. Order was correct and complete. Impressive!

Great Company to do Business with !!!

Greedy

So AcuRite has updated their app and now you want people to pay for the same service you were already providing. This is what happen when a company gets greedy. On to the next manufacturer, I’m done with AcuRite

Shipped out quickly and got what we…

Shipped out quickly and got what we needed.

Fast delivery and it seems to work just…

Fast delivery and it seems to work just fine. Thanks

No human to talk to.

The new AcuRite is really really bad.

The new AcuRite is really really bad. If this gets fully implemented and the old AcuRite gets shut off I will throw my weather station in the garbage and look for another brand that will support Wunderground. Better make better decisions going forward or I am gone and cancel my subscription.

It was easy to find and at a reasonable…

It was easy to find and at a reasonable price.

Item still not delivered!

Above and beyond experience

The person I interacted with, Brittany, was very courteous and helpful. I had an issue which I expected to have to pay for and was willing to accept any charge necessary to settle that issue. However, to my surprise Brittany said the problem would be taken care of at no expense to me. My replacement part was shipped the next day.

My product hasn't been delivered and…

My product hasn't been delivered and you are requesting feedback

The clock i ordered and the clock i got…

The clock i ordered and the clock i got are 2 different clocks , supposed to have numbers got roman numerals , supposed to have a cooper finish,the pne i got looks like a silver finish .

I knew what I wanted

I knew what I wanted, representative offered me a kit different because if WiFi compatibility, I explained I knew what I wanted. He sent me the link. Gentle nudge for first timer. Then realized I knew what I wanted. Put a jur together for me. Great

Quick little step on shipping

You have really done a disservice to…

You have really done a disservice to your faithful customers by requiring a monthly subscription to be able to go back and relabel sensors that we have owned for years. I am an old man and to navigate through this process is difficult, not to mention the expense. I may well be moving away from Acurite first chance I get.

I tried to purchase an annual…

I tried to purchase an annual subscription so my Weather station account would interface with Weather underground. However, when I applied the purchase, it came back saying I still owed $.28. No matter what I did, I was not able to pay the additional $.28. So I bought a monthly subscription just to see if I can get it to work. Which gave me a second account. I still have not been able to pay the remaining balance of $.28 for the annual subscription so I basically have wasted. I believe it was 1999 or something like that. Additionally, not all my information from my weather station uploads to weather underground apparently the barometric pressure humidity in a couple other items not crossover. Which upsets me.

The AccuRite Now app is terrible

The AccuRite Now app is terrible. Little to no functionality with the charts making the subscription practically useless.

Bring back the old app!

This app is a far cry from a replacement of what we had. The number never match the numbers on our home display.