AcuRite

It worked

It worked. But the shipping was a little steep.

Brittany was very helpful

Excellent customer service

Can't go wrong with AcuRite

11 years ago a neighbor gave me an ACURITE 5 in 1 for baby sitting his property while he was on vacation. I've still been doing it for the past 11 years. The original one he gave me still works perfect, but everything needs replaced eventually. I depend on it for accurate rain fall. I decided to purchase a new one from Amazon April 19, 2026. Unfortunately I didn't register it. I went to the website and followed the trouble shooting guide and found I needed a new temp/humidity board. I ordered one and installed it and it works like new. Thorough help on the website and I received the part in 2 days! Amazing service! I recommend buying this item, but help yourself and register it for the one year warranty!

The support is very good

The support is very good. I had a problem with my Weather station and they quickly replace the unit as it was under an unlimited warranty plan. I highly recommend this company,

Like the product and it features that…

Like the product and it features that it has in a window so you can see what temperature is outside

Prompt response to email and resolution…

Prompt response to email and resolution of my problem

My garage door video unit and doorbell…

My garage door video unit and doorbell both go offline very often preventing live views. The alerts for the cameras are not sensitive enough to trip the alert. I am not very impressed by their performance vs. my past use of Blink units.

Busted New App

The new app has struggled to function correctly. I switched from the old app to the new one last week and 7 days later none of my data is making it to the app on my phone or to WeatherUnderground. Both of which I’m paying subscription fees. The old app was reliable. Why did you break it???? So frustrating.

Old app way better,

Old app way better, New app is terrible

Shipping and packing was excellent

Shipping and packing was excellent. Overall I think the station and display are a good value, it took me s bit longer than expected to sync the unit and receiver, but I am somewhat disappointed with the AcuRite Now app: I cannot get my iwatch 7 to display the station readings on my phone after loading the app, and for me personally, I would like to see rainfall in the past 24 hours, I don’t like having to pay a subscription to share with weather underground but understand, but just expected that a subscription would unlock a few extra abilities. I had an older 5-1 unit and this was an upgrade but I don’t know to get the tabular data, as I want to store historical data. Overall I’m am satisfied and a long time AcuRite user

I worked with the representative on my…

I worked with the representative on my issue and finally they had sent me a new display and lightning sensor.

I had easy access to searching through…

I had easy access to searching through the system I wanted for our cottage to track weather better. Thank you

Had problem with display unit contacted…

Had problem with display unit contacted support, they had me do some test which didn't correct problem sent picture of unit, they immediately sent new unit it's up and running great. Fantastic service.

Easy to talk with abd quick to resolve

Easy to talk with and was very prompt at resolving my issue with a warranty replacement

Perfect support!

Replacement for faulty model arrived…

Replacement for faulty model arrived quickly and works perfectly!

First of all you use Shop dot com which…

First of all you use Shop dot com which apparently caches old addresses by reseller. So I bought my second weather station and Shop used the address I used the last time I bought something from AcuRite, not my current address which was what was used by default the last four times I had to buy something with Shop in the last to months. So my bad, caught my mix up within 24 hour of ordering but AruRite customer support would do nothing to help me resolve this even though FedEx would be happy to reroute the package if AcuRite would just call them and provide their account number to the FedEx Rep. They even lied to me about calling FedEx and said FedEx would not reroute. I called FedEx, they said NO ONE had call on that tracking number before I did, and got the truth. When I confronted their CS rep with those fasts I was told "Our account number is proprietary, I apologize. They will not reroute Home Delivery packages, only FedEx Ground. Regards, Selene AcuRite Customer Support" So now I am stuck without my merchandise, out almost $200 and I have to wait to see if this item gets returned so they provide a refund, "We will need to see if the package comes back to us for refund due to incorrect address. Thank you, Selene AcuRite Customer Support" I don't even want a refund, I want the ITEM! I know this is 100% my error for not checking the delivery address better, I even offer to pay the FedEx rerouting fees, but I also know that if I had bought this from Amazon or Walmart or almost any major retailer they would actually try and resolve this issue for me. Won't be buying anything from AcuRite in the future.

Prompt delivery

Prompt delivery. Excellent installation instructions. Overall good service.

JeffUnited States · 9 reviews · Verified · Experienced 2026-06-22 · Posted 2026-06-25

Easy to order

Easy to order, great price, very fast shipping